To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.8
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All reviews(45)
Positive reviews(45)
Reviews with photos/video(15)
Friendly staff(14)
Awesome stay(11)
Awesome rooms(11)
Delicious breakfast(11)
Great location(7)
Convenient location(6)
Awesome amenities(5)
ar V
1 King Bed With Garden View
Stayed in Dec 2024
Travel with friends
5 review
4.5/5
Great
Posted on Jan 30, 2025
The entrance is too small and no Parking space for cars
The service is very good
Response from Property: Dear Ar V,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our service and found the surroundings and cleanliness to your liking. We sincerely appreciate your kind words regarding our staff.We also understand your concerns about the entrance and parking space. Your feedback is important to us, and we will certainly look into ways to improve this aspect of our guest experience.We hope to have the pleasure of welcoming you back in the future.Best regards,Park Hyatt Siem Reap Team
Ed CD
1 King Bed
Stayed in Mar 2025
Business travellers
3 review
5.0/5
Outstanding
Posted on Apr 10, 2025
Good location and service. Hotel is a little old but well maintain
Response from Property: Dear Ed,Thank you for your kind review and for choosing to stay with us at Park Hyatt Siem Reap. We're delighted to hear that you enjoyed our location and service. Your mention of the hotel being well-maintained despite its age is greatly appreciated — we take pride in preserving both the charm and quality of our property.It was a pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to Siem Reap.Best regards,Park Hyatt Siem Reap Team
Ly
1 King Bed
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Good service
Response from Property: Thank you for taking the time to share your feedback. We look forward to welcoming you back soon.Thank You!Park Hyatt Siem Reap Team
Guest User
1 King Bed
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Definitely a hotel to recommend in Siam Reap. Great food, friendly staff, and nice room all come as expected. Perfect!
Response from Property: Thank you for your wonderful review! We're thrilled to hear you had a great experience with our food, staff, and rooms. We look forward to welcoming you back to Siem Reap in the future!Thank You!Park Hyatt Siem Reap Team
Chua Siew May
1 King Bed Deluxe
Stayed in May 2024
Other
41 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Nice and friendly staffs .
Amenities are good and fine
Response from Property: Thank you for your kind review! We're glad to hear that you enjoyed our friendly staff and amenities. We hope to welcome you back soon!Thank You!Park Hyatt Siem Reap Team
Galustova
1 King Bed
Stayed in Jun 2023
Other
6 review
5.0/5
Outstanding
Posted on Jul 27, 2023
The best hotel in town , vip service , rooms so clean ! Food amazing
Response from Property: Dear Galustova,Thank you for your fantastic review! We're thrilled to hear that you had such a wonderful experience and that you enjoyed our VIP service, spotless rooms, and amazing food. It means a lot to us to be considered the best hotel in town!We can't wait to welcome you back for another memorable stay.Best regards,Park Hyatt Siem Reap Team
Guest User
1 King Bed
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The location is very convenient, 5 minutes away from the bar street, there are many massage shops around, and a relatively large fruit shop is 2 minutes away. The mangosteen is very fresh in this season. The design of the hotel is very good, and every waiter is very enthusiastic. In addition to the dining table, the waiter will also take the menu for ordering at breakfast, and there is folk music playing during the meal.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warm greetings from Park Hyatt Siem Reap!Thank you for your wonderful feedback. We’re thrilled you enjoyed our convenient location, the fresh seasonal mangosteens nearby, and the thoughtful design of our hotel. It’s also heartening to hear that our team’s warm hospitality and the breakfast experience with folk music made your stay special.Your kind words inspire us to continue providing exceptional experiences. We look forward to welcoming you back soon!Warm regards,The Park Hyatt Siem Reap Team
Haozitama
Park Executive Suite
Stayed in Jan 2025
Couples
21 review
4.8/5
Amazing
Posted on Feb 15, 2025
Very nice hotel, the room is big, comfortable and quiet. The location is very good, just near Siem Reap Bar Street, very convenient for going out at night. The breakfast is great, with fresh coconut to drink, and you can also order food, which is quite rich. It is recommended to come to Siem Reap.
Original TextTranslated by Google
Response from Property: Dear Haozitama,Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay in our Park Executive Suite and appreciated the comfort and quietness of your room. It’s great to know that you found our location convenient and enjoyed our breakfast offerings.We value your feedback and look forward to welcoming you again to Park Hyatt Siem Reap on your next visit.Best regards,Park Hyatt Siem Reap Team
boyceeeee
1 King Bed
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Mar 19, 2025
There are no high-rise buildings in Siem Reap, so this Park Hyatt is not high, and it is a Nanyang-style building. We stayed on the first floor, and there was a swimming pool right outside the room, which was very nice. The service was excellent, and the breakfast was rich and delicious. I loved the French toast here the most. The price of 3300/night is good value for money, but compared to the 2200/night of the magnificent hotel in Phnom Penh, the cost performance is slightly lower.
Original TextTranslated by Google
Response from Property: Dear Boyceeeee,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us, from the charming architecture to the convenient poolside access. It’s fantastic to know that our service and breakfast selection, especially the French toast, made a lasting impression on you. Your feedback on value comparison is much appreciated, and we hope to welcome you back for another memorable experience in Siem Reap.Best regards,Park Hyatt Siem Reap Team
Anonymous User
1 King Bed
Stayed in Mar 2024
Solo travellers
3 review
4.0/5
Very Good
Posted on May 1, 2024
The driver said we had arrived at the hotel, but I didn't realize it yet because the surrounding roads were a bit messy. This entrance is as mini as the Park Hyatt Shenzhen. The lobby feels relatively new, with a Bill design. At first, the hotel gave me a last room, facing the intersection of the road, and the room was just at the corner of the house, which didn't feel very comfortable. I contacted the hotel and immediately helped me change to a room facing the garden and the pool, which felt very good. The wooden furniture in the room is a bit old, but it is still very clean overall, and the plugs and sockets are all the latest. The staff's words are either enthusiastic or very indifferent. The food tastes good and not expensive, but the wine is expensive. The nightfall ceremony is very ceremonial.
Original TextTranslated by Google
6/11
Response from Property: Thank you for sharing your detailed review! We're glad you enjoyed the overall experience, including the hotel's ambiance and the ceremony in the evening. We apologize for the initial room placement but are happy to hear that the hotel quickly assisted with your room change to one with a more comfortable view. We appreciate your feedback on the furniture and staff, as we're always looking to improve. We hope to welcome you back soon for an even better stay!Thank You!Park Hyatt Siem Reap Team
Guest User
1 King Bed
Stayed in Aug 2024
Solo travellers
3 review
4.5/5
Great
Posted on Oct 3, 2024
In the house facing the street, there will be motorcycles bombing the street until midnight
The room is neat and clean and the supplies are in line with the price
The staff's attitude is far worse than other hotels in Siem Reap that are famous for their hospitality, but it is still at a normal level.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback! We're glad to hear you were satisfied with the cleanliness and amenities of the room. We sincerely apologize for the noise from the street and will work on improving our guest experience, including the level of staff service. We hope to welcome you back in the future for an even better stay!Thank You!Park Hyatt Siem Reap Team
Guest User
1 King Bed
Stayed in Aug 2024
Family
11 review
3.7/5
Posted on Dec 24, 2024
It's very noisy on the street. The front desk won't remind you. You have to tell them yourself.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for sharing your valuable feedback. We sincerely apologize for the street noise problem you mentioned and the failure of the front desk to proactively remind you. Your experience is very important to us, and we have conveyed your opinions to the relevant teams in order to improve the service and provide a more comfortable stay for every guest. We hope to have the opportunity to provide you with more perfect services in the future and look forward to your visit again! Sincere regards, The team at Park Hyatt Siem Reap
Guest User
2 Twin Beds
Stayed in Aug 2024
Travel with friends
58 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The room is nice and the location is good, but the food is average, expensive and tastes bad.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your feedback. We’re pleased to hear you enjoyed our rooms and convenient location. However, we’re sorry to learn that our food did not meet your expectations. Your comments about the quality and value of our dining options have been shared with our culinary team for improvement.We truly appreciate your input and hope to have the chance to welcome you back for a better experience in the future.Warm regards,The Park Hyatt Siem Reap Team
Guest User
2 Twin Beds
Stayed in Dec 2023
Family
6 review
4.5/5
Great
Posted on Feb 11, 2024
The hotel is located in the city center, a few minutes' walk from the lively Bar Street. There are also several good restaurants nearby, and there is a supermarket next to the road, which is very convenient.
Because it is in the city center, the floor space is not very large, and the room was very small after reading online reviews, so on the recommendation of the lobby manager, I decisively added money to upgrade to a suite. The area is three times larger. The bedroom and living room are separated, and there is an aisle in the middle. There are lounge chairs and a small balcony outside the bedroom. The feeling of living is very good, but you have to close the door in time when you go back and forth. There are many mosquitoes and geckos.
The decoration of the hotel is very exquisite, it is a brand hotel, and the service is good. The waiters are very nice and serve with a smile. There is very little breakfast on display, but there is a menu on the table where you can order. There are many varieties, all included in the breakfast. In the evening, it is also a good choice to sit by the big tree and pool in the center, watch a show in the bonfire, and enjoy a local exquisite dinner.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your thoughtful review. We’re delighted to hear that you enjoyed your stay with us and appreciated our central location, the service from our team, and the overall ambiance of the hotel. We’re also glad that the suite upgrade made your experience more comfortable.We apologize for any inconvenience you may have experienced with the mosquitoes and geckos. We will certainly take your feedback into consideration to improve the guest experience.We hope to welcome you back soon for another memorable stay.Warm regards,Park Hyatt Siem Reap Team
Mengfuer-angshaluosishihu
1 King Bed
Stayed in Nov 2023
Family
22 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Very good hotel. The breakfast is very rich. You can order food. The waiters and managers are very enthusiastic to welcome you. The noodles, French toast and waffles you order are all delicious. The front desk is also positive and enthusiastic to deal with you and solve the problem. Question, the room is big and beautiful. The black and white paintings of Angkor Wat hanging in the corridor are very artistic. The swimming pool view is also beautiful. I will consider choosing this hotel next time I come to Angkor Wat.
Original TextTranslated by Google
6/9
Response from Property: Dear Mengfuer-angshaluosishihu,Thank you for sharing your wonderful feedback! We're thrilled to hear that you enjoyed our breakfast offerings and the service from our team. It's also great to know that you appreciated the artistic decor and the beautiful pool view.We would be delighted to welcome you back to Park Hyatt Siem Reap when you visit Angkor Wat again. Your kind words inspire us to continue providing exceptional experiences for our guests.Warm regards,Park Hyatt Siem Reap Team