Guest Reviews of Hotel Faber Park Singapore - Handwritten Collection
9/10
Great
779 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.7
Service9.2
Cleanliness9.3
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All reviews(779)
Positive reviews(760)
Reviews with photos/video(238)
Delicious breakfast(71)
Small room size(68)
Friendly front desk staff(45)
Convenient public transportation(34)
Close to metro(31)
Great swimming pool(20)
Clean pool(7)
Delicious buffet(7)
Negative reviews(19)
Wong
Superior Room With Double Bed
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 31, 2025
Clean and comfirtable bed.
Friendly reception and check-in is smooth.
Will definitely visit again soon
Anonymous User
Superior Room With 2 Single Beds
Stayed in Apr 2025
Family
1 review
6.5/10
Posted on May 26, 2025
Disappointing accommodation experience because there are cockroaches in the room hotel (as shown in the images). The cockroaches are not only in the toilet, but also at the outside washbasins and the window table (Total I met are 4). Disappointed because it is a four-star hotel, but with these cockroaches. I am also worried about whether the filter water tap provided by the hotel that can be directly drunk is clean, because cockroaches may crawl everywhere. Kindly avoid the Room Number 422.
Given this, hotel upgraded my room from normal room to family room type located at higher floor (Floor 6).
Rywyuen
Superior Room With Double Bed
Stayed in Apr 2025
Travel with friends
13 review
8.5/10
Very Good
Posted on May 25, 2025
Stayed at Hotel Faber Park for a quick getaway and loved its blend of modern comfort and proximity to nature. The location near Mount Faber and a short ride from VivoCity and Sentosa is ideal, though nearby dining options are limited. My Deluxe Room with a balcony was compact but stylish, with a comfy bed, rainfall shower, and great views. Service was friendly, but the small room size might not suit everyone. Overall, a charming 4-star stay—great for a peaceful escape.
Gloria A
Deluxe Room, 1 Double Bed, Balcony
Stayed in Apr 2025
Family
5 review
9.5/10
Amazing
Posted on May 11, 2025
The stay was good and met with our expectations. Reception Service was courteous and friendly.
Morning Breakfast and Service was good, would have been nice to have some mee-siam and roti prata lol!
Location is excellent too.
Thank you!
Response from Property: Dear Gloria,Thank you for sharing your positive stay experience. We are thrilled that we are able to meet to your stay expectations with our excellent breakfast and the service from our friendly and helpful reception staff. Our hotel is perfect for vacation and staycations with our easy accessibility to shopping malls, public transport and popular attractions. We look forward to welcoming you back to our hotel in the future!Warm Regards,RolandGuest Experience Executive
Owshandy
Superior Room With Double Bed
Stayed in Apr 2025
Solo travellers
5 review
10.0/10
Outstanding
Posted on May 5, 2025
The hotel is really convenient the bus stop is just infront of the hotel and 6minutes away from the train station.it’s also near Mt. Faber cable car station so if you want to go to sentosa by cable car it’s a plus.
Staffs are really nice and accommodating. The have a lot of options for breakfast.
Response from Property: Dear Owshandy,The Hotel Team is pleased to hear of your positive feedback for our convenient location, varied breakfast and accommodating reception staff. Our hotel is very popular with travellers as we are conveniently located near popular attractions such as Sentosa Island (Universal Studio) and Cable car terminal. Other than Telok Blangah MRT station, there is a bus stop right at doorstep which provides direct access to the city center and attractions. We hope to see you again on your next visit to Singapore!Warm Regards,RolandGuest Experience Executive
Mustafa Anıl mutlucan
Superior Room With Double Bed
Stayed in Mar 2025
Family
5 review
10.0/10
Outstanding
Posted on Apr 14, 2025
The hotel is very satisfactory. They provided hospitality and made us very happy. Thank you very much to all our friends. Singapore is beautiful. Faber Park Hotel is beautiful.
Response from Property: Dear Mustafa,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. We are pretty sure all our hotel staff had enjoyed serving you as much as you enjoyed your stay. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Guest User
Deluxe Room, 1 Double Bed, Balcony
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 25, 2025
We spent a night in this hotel. Nice hotel and have a friendly staff. Highly recommended.
Response from Property: Dear Guest, Thank you for your kind compliments! We are thrilled that we are able to meet to your stay expectations with our friendly team and well-maintained hotel. We are deeply grateful for your recommendation to your family and friends, and we look forward to welcome you back again! Warm Regards,JanetGuest Experience Executive
Ardnie
Superior Room With 2 Single Beds
Stayed in Mar 2025
Business travellers
1 review
8.5/10
Very Good
Posted on Apr 6, 2025
Booked 2 rooms for 2 nites. Business conference. Hotel is clean and strategically located. We arrive around 1pm.
Hotel is kind enough to allow us to check in early.
Customer service is also good.
Response from Property: Dear Ardnie,We are delighted to hear that you had a great time staying with us, in particular with our strategic location, clean rooms and accommodating staff. Our hotel offers excellent value-for-money and is very suitable for travellers for both business and vacation trips. We would love to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive
Gigi Almonte
Superior Room With Double Bed
Stayed in Feb 2025
Travel with friends
8 review
10.0/10
Outstanding
Posted on Apr 2, 2025
One of the best hotel we stayed in Singapore. Very close to USS and Marina Bay. We will book this again next time...Staff is so accommodating and the view from my room is superb...
Lizcao
Superior Room With Double Bed
Stayed in Feb 2025
Business travellers
2 review
8.5/10
Very Good
Posted on Mar 14, 2025
Came back here second time as the room is tidy & breakfast is good. Plus is: near Faber Mount, convenient for a hike for the view of habor.
Cons: rooms are not soundproof, usually hearing noise of people walking, talking, closing doors…
Response from Property: Dear Lizcao,It is heartwarming for our guests to stay with us again and we thank you for your patronage.Being in close proximity to Mount Faber, Sentosa Island and Vivocity, many guests like you enjoyed the hotel's location to gain access to plenty of exciting and entertaining activities. Our staff move around the hotel regularly to ensure noise levels are kept to a minimum. If you experience any disturbances, please let our front desk concierge know, and we will address them immediately.We look forward to you staying with us again.Warm Regards,JanetGuest Experience Executive
Guest User
Superior Room With Double Bed
Stayed in Feb 2025
Couples
1 review
9.0/10
Great
Posted on Mar 9, 2025
the room was a suitable size for 2 people. the bed is quite comfortable but the walls are abit thin as we can hear chairs moved in neighbouring rooms and people talking in the corridor. location wise, there is a bus stop directly connected with buses to vivocity and also easily walkable.
Response from Property: Dear Guest,Thank you for sharing your positive stay experience. Our hotel is very well located in close proximity to Vivocity shopping mall, food centre (Seah Im) and Sentosa Island (Universal studio). Other than Telok Blangah MRT station which is only 8 minutes walk from our hotel, there is a bus stop right at our doorstep which provides direct access to the city center. In case of excessive noise from your neighbours, please approach our colleagues at the frontdesk, and they will make sure that your stay continues to be undisturbed and pleasant. We look forward to welcoming you back to our hotel in the future!Warm Regards,RolandGuest Experience Executive
Recardo & Danae
Superior Room With 2 Single Beds
Stayed in Jan 2025
Couples
1 review
9.0/10
Great
Posted on Mar 1, 2025
Awesome location, literally right next to a bus stop! Clean rooms, spacious enough, very friendly staff, delicious buffet. Will def return
Menghehairi
Superior Room With 2 Single Beds
Stayed in Jan 2025
Travel with friends
56 review
8.7/10
Very Good
Posted on Feb 21, 2025
The room linens had black stains. While the room was clean, it felt rather small, though perfectly adequate for two people. The location was reasonably convenient. During check-in, the front desk staff communicated in Chinese. However, when I went to check out, all four staff members stood completely unresponsive like wooden statues - not a single word was uttered. Are they deaf?
Response from Property: Dear Menghehairi,Thank you for sharing your compliments for our clean room and convenient location.We are dismayed to hear that the linens are not to your expectations. Your feedback is not reflective of our usual hotel standards and we apologise for the shortcomings. Our hotel maintains a regular and stringent routine of housekeeping management and the rooms are inspected before assigning them to our guests. Nonetheless, we will step up inspections to improve our guest’s stay experience. Regarding your check out experience, we regret if our staff's response did not meet your expectations. Our team is committed to providing attentive and courteous service, and we will address the matter with the team to improve guest interactions.We do hope for another opportunity to welcome you back for a better experience in the near future.Warm Regards,JanetGuest Experience Executive
Moonoi31
Superior Room With Double Bed
Stayed in Dec 2024
Family
4 review
10.0/10
Outstanding
Posted on Feb 11, 2025
It’s really convenient for our family (5adults,2kids) to stay in this hotel. We have 2 wheelchairs. So the bus stop right in front of the hotel is really helpful.
Traveling by bus with wheelchairs is better than the MRT. The hotel is near the vivo city just 2 bus stops. Which we always went there for the first 3 days since we needed to go to Sentosa a lot.
The room is small but really clean. Lovely. They cleaned up the room everyday we stayed for 5 days! So good to see the room was so tidy when we back from travel🤣. There’s a tap water which we can drink as much as we want. (Instead of buying 3-4 sgd for one bottle)
The kids liked the pool on the rooftop too. That’s good to relax.
Anyway the hotel is quite far from town. Still we can travel by bus easily.
Ps. The smell in the toilet , sometimes was really strong.
Overall , We really had a pleasant stay there!
Response from Property: Dear Moonoi,The Hotel Team is grateful to receive your very strong recommendation for Hotel Faber Park and to learn of your wonderful stay with us. It is a delight to hear we made an impression with the service of our team, our convenient location and lovely rooftop swimming pool. Our hotel is conveniently located near shopping malls (Vivocity), public transport (bus stop right at our doorstep) and attractions (Sentosa, Cable Car) which our guests really appreciate. Please do not hesitate to share your feedback with our Front Desk and my helpful colleagues will ensure to check and rectify quickly. It is our hope to welcome you and your family back in the near future!Warm Regards,RolandGuest Experience Executive
Anonymous User
Deluxe Room, 1 Double Bed, Balcony
Stayed in Feb 2025
Other
6 review
8.0/10
Very Good
Posted on Mar 25, 2025
It was a good experienced. Good service, very attentive staff.