Comfort Inn & Suites San Francisco Airport North Reviews

The hotel has a poor breakfast, the document that lies in the room says that breakfast is from 6 to 10AM on weekends, but when we arrived at 9.30AM, everything was removed. It turns out that breakfast is from 6 to 9AM, the rules have changed, but no one reported this and did not remove the old information from the room. In the bathroom, the tub was clogged, I had to wash myself in knee-deep water. The room has a reeking smell of antiquity as the rooms are not ventilated and the windows cannot be opened, the furniture is very old. And in general such a feeling that this is not a hotel but a motel. I don't recommend staying there. Of the pluses, the location is nearby, 5 minutes from the station L1, L2, it is very convenient to get to San Francisco, a comfortable train takes 20 minutes to the city.

Perfect Everything is good

Hotel was old, good location. Only stayed for one night so price was ok in SF.

Everything good

Close to the airport for those who want to stay closer, but far from the center, the room is comfortable, good bed, good shower.

Quite a good hotel.

Nice place,clean,quiet,friendly staff,very good breakfast. Very convenient to travel to travel to downtown san francisco in less than 30 minutes via Caltrain across the hotel. The only bad thing i can mention is the no airport shuttle service but it will cost you about 25 dollars huber/lyft. I will stay there again.

Consider booking a room elsewhere. Despite appearing more budget-friendly than neighboring options, my experience was marred by unforeseen expenses. After prepaying for a three-day stay through *******, I was surprised to discover an additional charge of $125 labeled as "parking and fees," and to make matters worse, I was not provided with a receipt. The first night revealed a shower drainage issue, fortunately resolved promptly by sending someone with a bottle of drain cleaner and a rag. Uneven stairs with some looseness raised safety concerns. While exploring, I noticed potential structural damage to the building. Adding to the discomfort, the presence of questionable individuals on the premises left us feeling unsafe. In light of these issues, I strongly advise against choosing this location for your stay. On the first night, I encountered a drainage issue in the shower, which fortunately was addressed promptly after reporting it. The maintenance staff used a bottle of drain cleaner and a rag to fix the problem. Additionally, I noticed that the stairs were uneven, with some being loose. While exploring the premises, I observed what seemed like potential structural damage to the building. This experience has left me concerned about the overall quality and transparency of the accommodations.

All of the staff was very helpful, friendly, knowledgeable, and courteous. House keeping excellent. I would recommend. Keep in mind any day can be an off day, wherever you are. Your experience might not be like mind, but I hope it will be.

No way it should be rated a 3 star, no place to eat within normal walking distance. Limited airport transfer, with no service between 9:35 AM and 6:35 PM. Shuttle is a third party service with this hotel being its 4th pickup each trip with no guarantee that there will be a seat available. Complaint to hotel staff was met with their claiming that Travelocity was not updating their website.

The microwave oven was broken and had to be replaced, the toilet broke and had to be fixed at 10:45 p.m. and the television offered very few Channel options and made a very loud noise from time to time which was startling.

The ladies at front desk we’re uncooperative and rude. Very poor service

The facility is old and not feeling well.

Older and ran down. This place has seen better days for sure .