9 Riverside Quay, Southbank, Victoria, 3006, AustraliaView Hotel Details
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1 night
Mercure Melbourne Southbank Guest Reviews
4/5
Very Good
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service3.8
Cleanliness4.1
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All reviews(50)
Positive reviews(48)
Reviews with photos/video(5)
Awesome stay(7)
Awesome rooms(7)
Friendly owner(6)
Convenient location(6)
Located in the city centre(4)
Negative reviews(2)
chin sue
Deluxe Accessible Twin Room
Stayed in Dec 2024
Business travellers
1 review
4.5/5
Great
Posted on Feb 1, 2025
As we arrived early, reception allow us for early check in due to room avaiblity,this is what i realy appreciated.
Room is clean & comfort,quite. Recomended to stay in. Breakfast food ok.
Guest User
Standard Twin Room
Stayed in Dec 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jan 14, 2025
Perfect location so close to the arts and entertainment district. We stayed during the Australian Open and travelling to and from the stadium was a breeze. The room was very clean and serviced beautifully. Would appreciate a comfy place to sit or additional cushions for the bed as that is the only option to relax on. Service from front desk staff was not the most friendly or helpful. It seems they’d rather you use self check in but to me that’s not hospitality.
I’d definitely stay here again and recommend it to others as a good budget friendly alternative to the 5 star hotels in the area.
Guest User
Superior Family Room
Stayed in Nov 2024
Family
17 review
3.7/5
Posted on Dec 28, 2024
Very good location, just on the bund of Yara river. If you want to stay in center this is a great place. However level of service and kindness of the staff is lower than other hotels in Melbourne we tried. Breakfast was also very limited by the choose w/o opportunity to cook boiled eggs, by refusing of our request by restaurant staff.
Scott
Superior Family Room
Stayed in Feb 2024
Family
2 review
3.7/5
Posted on Apr 11, 2024
Best location for everything Melbourne! Great hotel for the family!
Jess
Superior Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Perfect location just off the main ***** at Southbank. Rooms were quiet large. Only negative was the pressure in the shower cut as we only stayed one night, not a big deal for us
NguyenLinh
Superior Queen Room
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 13, 2024
Excellent location, very close to Flinders Street Station, easy walking around.
Breakfast has limited options, mostly bread.
Guest User
Superior Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Excellent location beautiful buffee breakfast wonderful staff had an amazing weekend thank you
Neil
Superior Queen Room
Stayed in Feb 2024
Couples
4 review
3.7/5
Posted on Mar 24, 2024
The location and room overall was comfortable and good, (just overpriced for what you get due to F1 time inflation) . Checking in was bit tedious as you have to redo your booking details for their automated system.
Hana473
Superior Family Room
Stayed in Jan 2024
Family
20 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Great location, friendly staff. Hotel was clean, quiet, suitable for families with children since it is close to the center, but not noisy at all.
Guest User
Superior Family Room
Stayed in Nov 2023
Family
18 review
4.0/5
Very Good
Posted on Dec 28, 2023
Location was excellent, close to everything. Breakfast has no variety of selection,
Madid
Deluxe Queen Room
Stayed in Jan 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 1, 2024
Perfect hotel in Sydney. Perfect location and affordable.
Guest User
Superior Queen Room
Stayed in Aug 2023
Solo travellers
7 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Pleasant . Love to stay in this hotel again when i back to Melbourne
And stuff very friendly
Guest User
Superior Twin Room
Stayed in Dec 2023
Travel with friends
10 review
4.7/5
Amazing
Posted on Jan 16, 2024
Self check-in system is very user-friendly. Staff is helpful.
Aussie Traveller
Superior King Room
Stayed in Sep 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Great spot to unwind. Easy to get around to restaurants.