"The overall experience inside the room was very good. The environment was quiet and elegant, and the bedding quality exceeded my expectations, providing a high level of comfort. The private indoor hot tub was a great feature, allowing us to fill and adjust the water whenever we wanted, offering excellent privacy and convenience, which I really appreciated. The room's facilities were well-maintained, contributing to a pleasant basic stay.
The hotel's main selling point, the indoor and outdoor double hot tubs, was a key reason for choosing this place. However, the actual experience with the outdoor hot tub was very disappointing. We couldn't autonomously fill or adjust the water temperature in the outdoor tub; every time we wanted to use it, we had to specially contact staff to come and operate it. If we wanted to change the water, refill it, or adjust the hot/cold temperature midway, we still had to repeatedly call staff to enter the room. Soaking in a tub is supposed to be relaxing, but the frequent need to interact with staff made the process too cumbersome, completely destroying the sense of relaxation a private hot tub should offer, greatly reducing its practicality. Furthermore, the outdoor hot tub lacked privacy. Although it had an electric awning, the surrounding obstructions were limited, and there was visual interference from outside. To bathe in the courtyard, you had to wear a swimsuit throughout, unlike the indoor tub where you could be completely at ease, further diminishing the advantages of the courtyard hot tub experience.
Breakfast was a set meal, not a buffet. Although the food was said to be exquisite, the portions were small. For guests with a normal appetite, or even those who eat a bit more, it would be difficult to feel full. So, in the end, I opted not to have the hotel breakfast and chose to dine elsewhere in the resort.
During my stay, the hotel's outdoor areas were also undergoing renovation. To get to the beach or the public pool, we couldn't take a direct route and had to make a significant detour, which not only wasted time but also reduced the overall smoothness of the holiday trip.
Another detail that made me feel the hotel lacked thoughtful consideration was this: for a boutique hotel that isn't small in size, when I requested a larger bathrobe from housekeeping, the hotel couldn't provide one. All bathrobes in the room were a single, fixed size. Guests with different body types would find the fit varied greatly; those who are a bit larger or taller would feel restricted and uncomfortable. Bathrobes are meant for relaxation, and the lack of basic size differentiation shows very crude attention to detail, significantly reducing the level of thoughtfulness.
In summary, the room's interior hardware, sleep experience, and indoor hot tub are all commendable, at an above-average standard. However, the outdoor private hot tub, while seemingly a highlight in design, has an extremely unhumanized service process, which significantly lowered the overall experience. If you're coming specifically for the outdoor private hot tub, you will be noticeably disappointed."