Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 11, 2024
Anonymous User
This is my first time to experience this kind of pure Japanese-style hotel. Although I only stayed there for one night in a hurry, the experience was very rich and colorful. The service staff was warm and considerate. Although we relied almost entirely on translation machines and body language, it did not affect our communication. The aunt who was responsible for taking care of us would patiently help us change our clothes, remind us to appreciate the cherry blossoms, and ask us where to go. It felt like my own relatives were taking care of the children who came to travel. This is probably the meaning of a family hotel. Dinner and breakfast were very delicious and sufficient! The girls really couldn't finish it! When I learned that someone of us had a birthday, I got a handwritten blessing card, which was very touching! Our friends agreed to stay more time to come here next time!
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Price per night from:TWD 11,260
Posted on Aug 11, 2026|Twin Room with Lake View Non smoking
Guest UserThis hotel was by far the best one we stayed at during our trip to Japan. The breakfast offered both Japanese and Western options; while the selection wasn't huge, which is a common trait of Japanese hotels, the environment was absolutely stunning. I checked in at night, and when I woke up in the morning, I was completely amazed by the beautiful scenery outside the window. I couldn't even sleep in; I quickly got up to enjoy the view in the garden. The staff were very friendly, and there was a lovely ********* lady who helped us communicate without any issues. She even brought our luggage all the way to our room and thoughtfully explained everything, which was incredibly helpful. The room was spacious too. We booked a double room, but since their beds are 1.4 meters wide and there were three of us, the hotel thoughtfully converted the sofa into a separate bed for us, turning a double into a triple! I loved it so much. I'll definitely recommend it to friends and I'll stay here again next time I visit Japan! 🎉
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Price per night from:TWD 7,269
Posted on Jun 9, 2025
ANASTASIIA_BERDNIKOVA
This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
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Price per night from:TWD 7,458
Posted on Apr 29, 2026|Superior Twin Room
Guest User
Large resort in the scenic Hakone area with a pleasing garden view of Mt. Fuji. The Hotel Green Plaza Hakone can be reached from Odawara Station via a 50 minute bus ride up a winding mountain road. It has easy access to the Ropeway's Ubako stop, from which you can get to Lake Ashi and other tourist places. The hotel is not new, but its rooms are decent and quite large by local standards. It offers wedding services and has good amenities including a spa and public bath. While it's somewhat isolated from other shops and restaurants, guests can enjoy a sumptuous buffet style breakfast and dinner with an extensive choice of Japanese foods.
The service when my wife and I were there was beyond reproach and we enjoyed our stay. Unfortunately, the Ropeway was a disappointment, since views were completely hidden by a thick fog. We did get some memorable views of Mt. Fuji rising out of the mist.
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Price per night from:TWD 6,043
Posted on Mar 13, 2026
trip.usersan
今回は恋人と宿泊で利用しました。
お部屋は広くてゆったり過ごすことができ、ご飯もとても美味しかったです。温泉も気持ちよく、露天風呂は少し狭めではありましたが外の景色を眺めながら入ることができて良かったです。
館内には卓球やカラオケルーム(有料)があり、ボードゲームやオセロなども貸し出していて、滞在中に楽しめるサービスが多いのも魅力でした。
ただ、ボードゲームを借りる際にフロントにいたスタッフの方の対応が少し冷たく感じたのが残念でした。それ以外はとても満足できる滞在でした。
バスでの送迎サービスもあり、この価格で美味しい食事と温泉を楽しめるのはとても良いと思います。また機会があれば利用したいです。
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Price per night from:TWD 4,717
Posted on May 3, 2026|Moderate Twin Room
Anonymous User
The hotel room is spacious, and on a clear day, you can see the snow-capped Mount Fuji directly from the seaside garden – it's absolutely stunning! This foldable makeup mirror is super cool! If you get a front-facing lake view room, you can literally lie down and enjoy the entire panorama from your room! The hotel is right next to the pirate ship pier and the H bus terminal! It's also really convenient to get to Gotemba Outlet; just transfer from the H line to the M line. For returning to Hakone-Yumoto Station, you can ride the bus all the way to the end, and there's a bus stop right in front of the hotel! Overall, I'm extremely satisfied!
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Price per night from:TWD 5,477
Posted on Jun 30, 2025
Grigorii Ryzhkov
I would recommend everyone to experience this ryokan at least once. A huge room with a kitchen, dining room, bedroom, bathroom, toilet and a hot bath. There is no window in the room with the bath, but because the bath is hot, you don't feel the coolness, but you can enjoy the views of the mountains.
Dinner and breakfast - my respects! Gigantic and filling, but in the Japanese spirit. Fans of continental breakfasts in regular hotels will be sad.
The staff is friendly. They try to speak English. It is not always possible to understand each other, but they try very hard! A special plus for this!
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Price per night from:TWD 6,515
Posted on Nov 13, 2025
Guest User
This is one of the best places I stayed! Thank you very much!
The hotel is located a little bit far from the train station and I think this is the only downside (and I didn't suffer from it).
The price is expensive, but it is worth it because 2 meals are included, and they have great service.
The staff is from Nepal so if someone comes here and expects Japanese, they may be disappointed by that. But in fact, this is way better as they don't have those strict Japanese traditions and are more flexible for guests. The atmosphere and hospitality make you feel like you are at home. There are 2 buildings and I was in the second building that has a big onsen. The names of guests are written on a board, so you get a feeling they were waiting for you.
I was checking in a few minutes after check-in hours (18:06 or so), so I was nervous. Fortunately, I didn't have any problems with that. Also, I didn't expect any meal for dinner because of my previous bad experience with the Japanese staff. And then I was surprised when the owner said that the dinner time starts at 6 PM! So I had the meal after 30 minutes. This is really convenient for tourists because you can see Hakone and come to the hotel on the last train from Gora station (that's what I did) and then you will have a great dinner! After I finished the meal, they gave me a dessert! Overall, it felt like a regal banquet. I really like it!
After that it was already dark, so I walked around the hotel and took pictures. It looks nice and comfortable. Then I needed a rest before the public bath.
The owner said I can use onsen any time I want, it is 24 hours open. I didn't check that though I used it 10-11 PM. There are 2 pools with serum and some minerals from the volcano. The pool inside is hotter and more comfortable. The pool outside is almost body temperature. Actually the water from the spring is hotter, but the water temperature in the pool decreased. There were private baths, but I was tired and didn't go to check them. After you finish bathing, you can drink cool water from the cooler near the entrance.
The breakfast that was included in my plan and the staff again pleased me with that. I like the variety and quality of the food.
After checking-out I had a free transfer to the train station.
So, I had a wonderful experience with this hotel, and it is one of the reasons I want to visit Hakone again. Thank you very much!!!
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Price per night from:TWD 6,392
Posted on May 25, 2026
Salavat KadyrovThis hotel is wonderful! The location is superb, right next to the funicular station, Gora. From Gora station, it's quite a steep climb, which would be tough with suitcases. You can take the funicular one stop and then walk on a flat path. Nearby are Hakone Park (free entry with Hakone Free Pass), Gora Brewery, and a grocery store.
I really liked the accommodations; the rooms are spacious and well-equipped. You can pick up beautiful yukata for free near the elevators on each floor. Herbal tea is also available. The traditional kaiseki dinner lasts an hour and a half and includes drinks like fresh beer, plum wine, whiskey, shochu, sake, gin, juices, and lemonades. You can choose your dining time: 5:30 PM or 7:30 PM.
Besides the hot springs themselves, the onsen also features a jacuzzi, sauna, and cold bath. In the fridge, there's cold fruit drink and ice cream.
Overall, I had a most pleasant experience during my visit.
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Price per night from:TWD 3,651
Posted on Apr 5, 2025
Guest User
Great location, 5 minutes to the train station (which is really in the mountains, so if possible, send your heavy luggage with a delivery service). Breathtaking views of the mountains, trees and other ryokans. Great public onsen, trees in bloom everywhere, petals falling beautifully in the breeze, perfect for relaxing in the spring and enjoying the views. Attached a photo of a paid private onsen in the open air, the free ones are twice as big and just as beautiful. The room is traditional, neat and bright. Breakfasts and dinners are simply gorgeous, they offer a lot of different food, and everything looks as beautiful as it is delicious. Every day they bring different yukata, also change the linen and clean the room. The hotel itself does not look traditional from the outside, but inside it is simply perfect, there was the most gorgeous smoking room I have ever seen.
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Price per night from:TWD 12,048