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Posted on Apr 11, 2024
Anonymous User
This is my first time to experience this kind of pure Japanese-style hotel. Although I only stayed there for one night in a hurry, the experience was very rich and colorful. The service staff was warm and considerate. Although we relied almost entirely on translation machines and body language, it did not affect our communication. The aunt who was responsible for taking care of us would patiently help us change our clothes, remind us to appreciate the cherry blossoms, and ask us where to go. It felt like my own relatives were taking care of the children who came to travel. This is probably the meaning of a family hotel. Dinner and breakfast were very delicious and sufficient! The girls really couldn't finish it! When I learned that someone of us had a birthday, I got a handwritten blessing card, which was very touching! Our friends agreed to stay more time to come here next time!
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Price per night from:€295
Posted on Jun 2, 2026
Guest UserThe hotel is located just within 5 minutes walk from Gora station. There are many facilities provided such as private & public onsen, lounge, snacks and free-flow beverage and juices. Breakfast and dinner are buffet style which have a variety of food selection. Great hotel in Hakone.
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Price per night from:€67
Posted on Feb 2, 2025
Cerella
When checking in, the hotel will explain the tourist route of Hakone. It's a no-brainer to check in and just follow the map provided by the hotel.
The service exceeded my expectations. I felt like a princess returning home during my stay. I thought this was the standard Japanese service. But later I stayed in other hotels and found that the service of Gora Kadan is far better than other hotels of the same price.
The room is a bit old and the shower is also very old, but it is cleaned quite well.
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Price per night from:€441
Posted on Apr 4, 2026
Guest User
Staying at this hotel again on a rainy day, and the surroundings are still beautiful. This time, I booked a room in the annex. The room was spacious, and I got a fantastic deal on Trip.com – excellent value for money! Most hotels here only allow check-in after 3 PM, so we decided to explore first and then took the Lake Ashi cruise to the hotel's shuttle bus stop to get to the hotel.
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Price per night from:€155
Posted on Mar 3, 2024
Guest User
Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good)
The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned.
The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed.
Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage.
Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.
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Price per night from:€228
Posted on Jun 9, 2025
ANASTASIIA_BERDNIKOVA
This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
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Price per night from:€201
Posted on Mar 23, 2026
Sky B.
My husband and I stayed at Hotel Okada for 2 nights for our honeymoon, and it was a truly wonderful experience.
• Honeymoon Surprise: The staff provided excellent service and even prepared a thoughtful welcome gift for our honeymoon, which made us feel very special.
• The Room & Amenities: Our room was spacious, spotless, and very quiet. The highlight was definitely the private open-air bath in the room—so relaxing and peaceful. We were also pleasantly surprised to find complimentary skincare sets and facial masks provided in the room. It shows great attention to detail.
• Dining: Both the breakfast and dinner buffets offered a wide variety of delicious options.
• Location: Getting to the train station is easy with the shuttle bus that runs on a reliable schedule. If you prefer to walk, it's a pleasant 19-minute walk.
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Price per night from:€160
Posted on Dec 6, 2025
Tan Siew LayThe ryokan style room was clean and cozy, but a bit small for a family of 5. Buffet-style dinner and breakfast were decent, with selection of both Japanese and Western options.
Staff were very polite and helpful, front desk staff speaks good English too.
Good location for self drive travellers, near to attractions like Owakudani and Open Air Museum.
The public bath (both indoor and outdoor) were great. Outdoor female onsen had the Mt Fuji view. Clear instructions to use the public bath.
We had a really enjoyable stay here.
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Price per night from:€146
Posted on Jun 16, 2025
Guest User
Take the Shinkansen from Osaka to Odawara, then transfer to the tram to Hakone Yumoto, and then take a bus to Gora. Two people dragged their suitcases and walked uphill for 15 minutes. They were exhausted. When they arrived at the hotel, they found that they could wait for the train in Gora, and it only took 5 minutes to walk. The hotel facilities are not new, and there are not many guests, mostly Japanese tourists. The hot spring is relatively small, and the water temperature is very high. You have to come out to breathe after soaking for a while. I experienced the private bath and open-air hot spring, and there were a lot of mosquitoes. The food is OK, worthy of the price.
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Price per night from:€88
Posted on Jun 30, 2025
Grigorii Ryzhkov
I would recommend everyone to experience this ryokan at least once. A huge room with a kitchen, dining room, bedroom, bathroom, toilet and a hot bath. There is no window in the room with the bath, but because the bath is hot, you don't feel the coolness, but you can enjoy the views of the mountains.
Dinner and breakfast - my respects! Gigantic and filling, but in the Japanese spirit. Fans of continental breakfasts in regular hotels will be sad.
The staff is friendly. They try to speak English. It is not always possible to understand each other, but they try very hard! A special plus for this!
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Price per night from:€194