Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 11, 2024
Anonymous User
This is my first time to experience this kind of pure Japanese-style hotel. Although I only stayed there for one night in a hurry, the experience was very rich and colorful. The service staff was warm and considerate. Although we relied almost entirely on translation machines and body language, it did not affect our communication. The aunt who was responsible for taking care of us would patiently help us change our clothes, remind us to appreciate the cherry blossoms, and ask us where to go. It felt like my own relatives were taking care of the children who came to travel. This is probably the meaning of a family hotel. Dinner and breakfast were very delicious and sufficient! The girls really couldn't finish it! When I learned that someone of us had a birthday, I got a handwritten blessing card, which was very touching! Our friends agreed to stay more time to come here next time!
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Price per night from:US$361
Posted on Aug 11, 2026|Twin Room with Lake View Non smoking
Guest UserThis hotel was by far the best one we stayed at during our trip to Japan. The breakfast offered both Japanese and Western options; while the selection wasn't huge, which is a common trait of Japanese hotels, the environment was absolutely stunning. I checked in at night, and when I woke up in the morning, I was completely amazed by the beautiful scenery outside the window. I couldn't even sleep in; I quickly got up to enjoy the view in the garden. The staff were very friendly, and there was a lovely ********* lady who helped us communicate without any issues. She even brought our luggage all the way to our room and thoughtfully explained everything, which was incredibly helpful. The room was spacious too. We booked a double room, but since their beds are 1.4 meters wide and there were three of us, the hotel thoughtfully converted the sofa into a separate bed for us, turning a double into a triple! I loved it so much. I'll definitely recommend it to friends and I'll stay here again next time I visit Japan! 🎉
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Price per night from:US$227
Posted on Jun 9, 2025|Japanese-Style Deluxe Room
ANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
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Price per night from:US$355
Posted on Mar 3, 2024
Guest User
Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good)
The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned.
The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed.
Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage.
Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.
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Price per night from:US$524
Posted on Jun 16, 2026|Standard Twin Room
Leshishupian123This was my second trip to Hakone, and since I was traveling with my 70-year-old parents, I chose Hakone Yutowa Hotel for its convenient location. The hotel is only 400 meters from Gora Station, about a 7-minute walk on flat ground. It's also super close to Gora Park, though that involves an uphill climb. We stayed for three days and two nights. Breakfast and dinner were both buffet style with unlimited drinks and alcohol. They offer afternoon tea from 3 PM to 7 PM, and an evening bar time from 7:30 PM to 10:30 PM. After soaking in the hot springs, complimentary ice cream and milk were a lovely touch. Everything was absolutely wonderful; I'm so glad we chose Yutowa Hotel.
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Price per night from:US$86
Posted on Mar 23, 2026
Sky B.
My husband and I stayed at Hotel Okada for 2 nights for our honeymoon, and it was a truly wonderful experience.
• Honeymoon Surprise: The staff provided excellent service and even prepared a thoughtful welcome gift for our honeymoon, which made us feel very special.
• The Room & Amenities: Our room was spacious, spotless, and very quiet. The highlight was definitely the private open-air bath in the room—so relaxing and peaceful. We were also pleasantly surprised to find complimentary skincare sets and facial masks provided in the room. It shows great attention to detail.
• Dining: Both the breakfast and dinner buffets offered a wide variety of delicious options.
• Location: Getting to the train station is easy with the shuttle bus that runs on a reliable schedule. If you prefer to walk, it's a pleasant 19-minute walk.
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Price per night from:US$176
Posted on Mar 13, 2026
trip.usersan
今回は恋人と宿泊で利用しました。
お部屋は広くてゆったり過ごすことができ、ご飯もとても美味しかったです。温泉も気持ちよく、露天風呂は少し狭めではありましたが外の景色を眺めながら入ることができて良かったです。
館内には卓球やカラオケルーム(有料)があり、ボードゲームやオセロなども貸し出していて、滞在中に楽しめるサービスが多いのも魅力でした。
ただ、ボードゲームを借りる際にフロントにいたスタッフの方の対応が少し冷たく感じたのが残念でした。それ以外はとても満足できる滞在でした。
バスでの送迎サービスもあり、この価格で美味しい食事と温泉を楽しめるのはとても良いと思います。また機会があれば利用したいです。
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Price per night from:US$157
Posted on Jun 13, 2026
jasmine_sh
The food spread was fantastic, with a free flow of salmon, beef, and ice cream! My friend even ordered an extra bottle of beer. It's a two-meal-per-night stay, and while there isn't much commercial activity around, so evenings are pretty quiet with nothing much to browse, we mostly just enjoyed the hot springs. It's not like staying in the town center where you can explore many places at night, but other than that, there are no real downsides – I personally quite enjoyed it. If you're planning to take the cable car back with your rail pass, make sure to time it right and get there before 5 PM, or you'll miss it!
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Price per night from:US$213
Posted on Apr 26, 2026
sykhooPositives
1. Large spacious and clean room. Certainly an upgrade from the smaller Tokyo city rooms we were in.
2. The medicinal tea bar was a hit with our group and an interesting touch to the hotel.
3. The public baths (onsen) were well maintained and clean.
4. The hotel provides yukata robes that you can change into.
5. Breakfast and dinner were decent and necessary judging by the limited number of eateries in the area. There is Gora Brewery just behind the hotel and a Daily Yamazaki convenience store just 1 min walk.
6. You can get to Gora Park in 1 min.
Tips to get from Gora station to hotel and vice versa
1. Walking. The steep slope is really not for the faint hearted.
2. When you get off at Gora, hop onto the Tozan line from Gora and get off at Koen Shimo (1 stop). It is covered if you buy the Hakone Free Pass. From Koen Shimo, it is a straight walk to the hotel. Much easier than climbing the slope.
3. Hotel shuttle. From Gora station exit, turn right and you will see an underpass. Go through it and this is where the shuttle picks / drops. We didn’t manage to find out how to get the shuttle from Gora station, but from the hotel - you should book the shuttle in advance as it can get full especially during check out time.
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Price per night from:US$114
Posted on Dec 11, 2024
Guest UserThis ryokan is perfect for people who want to experience ryokan for the first time but want something cheaper within Hakone area. Situated on the main road with buses to Owakudani and train to Odawara. I'd recommend catching the bus from Odawara to this ryokan since the walking trail from the closest station to this place is hilly and has lots of stairs. Main road is not very luggage friendly so pack very light when you're staying here.
This place has very nice rooms with view to the river behind it. The view is spectacular when the entire river area is covered in red autumn leaves. Dinner and breakfast are very delicious, you will be served a range of traditional food from a la carte to dessert. You can also book your private indoor onsen FOR FREE. The ryokan also has an open outdoor onsen across the bridge for 3000 JPY.
The only downside of this place is the main road is very busy as it's the only way for people to drive from Odawara to Owakudani. So local people take this road to get to Owakudani. Buses from this place will not stop at there in the weekend. Your best plan is to go to Lake Ashi first and take the opposite route to Owakudani instead. Plan your trip in this area very carefully because a bus trip that would take 10-15 minutes will end up taking you 1 to 1.5 hours.
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Price per night from:US$442