Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 30, 2026|Platinum One-Bedroom Pool View
Guest UserThe room was super spacious, smelled clean and fresh, and the service was excellent. They even provided free snacks and drinks. Everything was truly great! My only complaint is that the kids' club was small and didn't have much to do. If they ever expand the kids' club, I'd definitely come back again! 🥰
🛎️ Service: Superb
💰 Price: Reasonable
🛏️ Amenities: Comprehensive
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Price per night from:MYR 372
Posted on Aug 21, 2026|Deluxe Explorer Twin
Guest User
I stayed here 10 years ago and loved it. This time, I brought my daughter to experience it, and the front desk service was excellent. For the buffet dinner, if you can read Chinese, **DO NOT EAT THERE! DO NOT EAT THERE! DO NOT EAT THERE!** The only seafood available was large river prawns, and they weren't fresh. We chose the mid-priced option, which was about 400 HKD. The oysters were not fresh, and surprisingly, breakfast had more food options than dinner. After eating, both my husband and I got gastroenteritis, and the restaurant staff had a bad attitude!
For the deposit, I used a credit card, but the front desk didn't mention it when I checked out. I had to remember to ask about it afterwards, and they couldn't process an immediate refund!!!!
The quality has declined significantly, the facilities are old, and it's not as good as it used to be.
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Price per night from:MYR 622
Posted on Jul 29, 2026|Zen Grand Deluxe Twin Room
Guest UserGreat shopping nearby and very convenient transportation. The room was super clean and incredibly affordable at only $1500! This place offers amazing value for money. All I can say is it's absolutely fantastic! My girlfriend loved it so much that she said she didn't want to leave the hotel next time.
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Price per night from:MYR 163
Posted on Aug 12, 2026|Garden Deluxe Twin Room
Guest UserThe air conditioning was leaking, and the sink wouldn't hold water. All I got was an apology when I reported it. However, the outdoor environment and the golf cart service were absolutely top-notch, and the pool was nice too, but why was the water salty? The hotel is quite far from 7-Eleven. There's a great hot pot restaurant called Luck Hot Pot next to McDonald's opposite the hotel; their 250 baht individual set with peeled shrimp is fantastic.
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Price per night from:MYR 195
Posted on Aug 15, 2026|Deluxe King Room Sea View
Andy仔仔
Staying here again after many years, and it still feels great, though the room facilities are definitely showing their age. The two swimming pools and private beach were a hit with the kids. It's a popular resort that many people check-in at. The shuttle tuk-tuk for getting around is convenient, and the staff are as polite as ever. Definitely worth staying here.
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Price per night from:MYR 389
Posted on Apr 17, 2026
Guest User
The hotel is large and spacious, with a lush, shady environment. The rooms are exceptionally clean. The staff are all very friendly and welcoming, and the service is excellent. The air conditioning in our room was a bit noisy, but when we informed the staff, they fixed it immediately. The swimming pool is huge, and the kids absolutely loved it!
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Price per night from:MYR 49
Posted on Aug 15, 2026|Deluxe King Room
Jiuzhidaowaner!After an upgrade, the room was decent, but I wouldn't recommend booking the basic room type at this hotel. We originally booked the 'Deluxe King Room' because we planned to be out all day. However, the room was old and poorly maintained. Unfortunately, a family member got a fever and needed to stay in the room, so we asked the front desk to switch us to the same room type on a higher floor, which was noticeably better in all aspects.
* The staff were all very friendly and always helpful.
* The facilities are excellent, with several swimming pools, including one with a small waterslide. The adult pool almost connects to the beach.
* Just across the street from the hotel, you'll find Terminal 21 and a night market, making it convenient for dining and shopping.
* Ctrip was fantastic! I was unhappy with the old room and contacted Ctrip to negotiate a refund for one night. Although the hotel didn't agree, they offered another solution, which was a pleasant surprise and ultimately helped us achieve the relaxation and enjoyment we wanted from our vacation.
* Rooms with sea views and balconies are definitely worth it! The balconies are spacious and comfortable.
* The breakfast is extensive, featuring live grilled meats, sushi, Cantonese dim sum (siew mai, custard buns, and char siu buns), yogurt, ice cream scoops, and more, with daily variations.
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Price per night from:MYR 273
Posted on Feb 16, 2026|Honeymoon Deluxe Room
Nenny08Honeymoon room with seaviews is nice and clean, the food in the pool bar not good, indian restaurant and breakfast spread excellent, drinks at sunset bar could barely taste the alcohol in some glasses, cocktails at swim up poop nat surprisingly strong, overall it was a nice stay - relaxing valentines weekend, shout out to the housekeeping staff! every time we walk past a room they are cleaning, they wai and greet us with a smile. Even greeted us Happy Valentines day!!! The towel guys also goes out of their way to find you an empty lounge chair to use! I genuinely felt their hospitality! Frontdesk takes the whole digits of your credit card down after swiping it for security depoait,my husband felt unease/weird with it. Nonetheless everyone helpful
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Price per night from:MYR 545
Posted on Feb 11, 2026|Premier Room Non-Smoking
Amber Koltzow
Our stay was nothing short of exceptional. Arriving in the early morning after a long international flight, we were met with outstanding hospitality from the very first step into the lobby.
Our room was absolutely stunning, featuring a private balcony with a breathtaking view. It was thoughtfully appointed with every amenity we could need. A particular highlight was the luxurious bath bomb provided—a must-try for any guest.
The complimentary breakfast was superb, offering an impressive and delicious spread that exceeded all expectations. The on-site café and restaurant continued this standard of excellence, serving delightful cakes and beverages throughout the day.
We are especially grateful to the hotel staff for making my husband's birthday so memorable. The surprise of a beautiful complimentary cake was a truly thoughtful touch that meant a great deal to us.
Combining a stunning beachfront location with impeccable service and genuinely friendly staff, this hotel is a true gem. We cannot recommend it highly enough and look forward to returning.
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Price per night from:MYR 239
Posted on Jun 14, 2026
Guest UserThe hotel may need to improve its advertising and provide more accurate information.
I went to the 7th floor, but unfortunately it was not accessible because it had been completely damaged by a fire.
The swimming pool was also disappointing. There were no towels available, and if you asked for one, you had to pay extra.
Overall, the hotel was not bad, but it definitely needs more work and improvement.
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Price per night from:MYR 41