2-Star Hotels in Alor Setar

Stayed here for a business trip and had a great experience. The room was clean, modern, and comfortable. Staff were polite and provided excellent service throughout my stay. The location was convenient, and the view from my room was beautiful. Highly recommended for business travelers seeking comfort and quality service.

I had a very pleasant stay at this hotel. Everything was good, from the clean and comfortable room to the overall facilities. The location is excellent, right in the city center, making it very convenient to travel anywhere. There are plenty of shops, attractions, and restaurants nearby. In particular, there is a fantastic restaurant within walking distance that serves delicious food. The front desk staff were friendly, professional, and always willing to help with a smile. Their excellent service made the stay even more enjoyable. Overall, this hotel offers great value for money, and I would highly recommend it to anyone visiting the area.

Limited car park but guarded. I could hear the phone ringing from the counter.

Overall stay is satisfied. Cleanlines acceptable with paid price. However, maintenance of the room and tv needed improvement. TV no sound. picture display showed it's to replace tv set. a lot mosquitos, caught crockcoach. strategic location to nearby spots. 2 or 3 times staying here. Last year stay, tv set also not function well. staff very friendly.

The location is close to interesting places.. the place to eat is also easy.. next to the hotel there is finger-licking delicious kandar rice.. the hotel is clean, equipped with a heater, soap, towels and TV.. there is mineral water.. equipped with windows for good lighting.. service easy checkin and checkout.. worth the price just to relax.

The room is clean but small for twin bed. Very little space to solat. Not suitable for elderly because no lift provided. Steep stairs and need to be careful if traveling with kids.

The hotel located behind entrance aman central..meaning u just cross the road to aman central.the room is ok..budget hotel.

Initially, we came to Alor Setar for a day trip, not planning to stay overnight. We couldn't make it back in time, so we booked through Trip. The day we arrived was during Eid al-Fitr, so it was very crowded. We saw this hotel had a reasonable price, but didn't realize it was self-check-in. It was late in the evening, and we were exhausted from taking the bus to the hotel. The first thing that shocked us was that it was self-check-in. As a Thai person who can speak a little Malay, I felt like I was in trouble. I had booked a room, but how was I going to check in? I also needed to use the restroom, so I walked to a convenience store and asked if there was a restroom at a clinic. I managed to get through that, and then went back to check in, but it was impossible. I tried calling, but no one answered. Luckily, a Malaysian person of Chinese descent helped us. They helped us contact someone, and that's how we got into our room. If it weren't for that Malaysian person, how would we have gotten in? We had already paid. Once inside, the room didn't have many amenities: air conditioning, a TV, two bottles of water, tissues, and a towel. The room was clean, but there was some noise disturbance. It was good that during check-out, I messaged them saying I wanted to check in a little late because I was afraid I wouldn't make it out by noon. Finally, after trying to call, I got my $50 deposit back. There's also a $10 tourist tax here. Here's what I would recommend to the hotel: 1. If you are looking for a self-check-in service... 1. You should mention on the cover of the trip that it's self-check-in, because sometimes customers don't read it or confirm that they want self-check-in. 2. Since it's self-check-in, it should be priced affordably. We went to Penang last year and the reception staff were excellent. We just handed over our passports and checked in immediately, it was fast. The facilities were more extensive, it was closer to more tourist attractions, and the price was cheaper. 3. The check-in kiosks should have other languages ​​besides English, Malay, and Chinese. Thai should be included because Thailand is close to Malaysia. 4. There should be an emergency button to contact staff, indicating how long the waiting time should be. I also recommend having restroom facilities for guests. 5. There should be signs guiding the check-in process in steps (1, 2, 3, 4). P.S. For tourists, hotels are a service industry. There should be at least one staff member on duty to provide assistance in case of emergencies. We understand that hotels want to save on staffing costs, so they have to cut corners in this area. However, for a hotel to be a service industry, safety is paramount. For us, we are grateful for this incident, as it has taught us to improve our language skills—not just spoken language, but readable language—because the world is changing. However, having staff is still reassuring.

We stay 1 night for family room. Near exit toll Alor setar Selatan. The hotel just nice, the room also good. The hotel just got 3rd Floor, we stay at the 2nd floor this hotel don't have a lift. Maybe not friendly for wheelchair.

This was my first time staying at a hotel in Alor Setar alone, and overall it was good. I would definitely use this hotel again if I have the opportunity.