Browse reviews and ratings from real guests to find the 3-star Shanshan hotels that suits your needs.
Posted on Jun 1, 2024|Queen Room
Guest UserThe hotel accommodation area is a row of townhouses. Each villa has about five or six rooms. The sand view king room we booked is arranged on the second floor. It has a small balcony and can see the sand view~
I was actually very satisfied with the environment when I first entered the hotel. When I checked in, I was given a small bag of dried fruits as a souvenir. I felt like I made a lot of money to book such an exquisite hotel for more than 200 yuan. The car was parked directly outside the villa and there were flowers in the small yard. It drives beautifully!
However, after actually moving in, I still felt that the facility maintenance and services were lacking:
1. The TV in the room is very large, but unfortunately it only has a TV signal. You can adjust the TV station to watch, but it can’t connect to the Internet. You can’t watch online TV or cast the screen. The beautiful manager enthusiastically came to adjust it for us for a long time, but it still didn’t work.
2. You must know that most of the people who come to stay here come for the Kumtag Desert, so the first thing to do after playing in the sand is to take a shower. There was no hot water when we took a shower, so we called the front desk. Only then did we realize that the water heater had tripped. Of course, this could be because we were unlucky... We couldn't take a shower until half past twelve.
3. Still taking a shower, I finally had some hot water to take a shower. As a result, 2 of the 3 boxes hanging on the bathroom wall were empty and there was no shampoo. It was too late and I didn’t call the front desk. If the water heater tripped, it was luck. Problem, if the toiletries are not replenished in time, it can only be due to insufficient maintenance services.
4.Breakfast is a bit basic
When I finally checked out, the lady at the front desk gave me a cute cat pendant. The overall service was still very good~
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Price per night from:MYR 102
Posted on Jul 12, 2026
Guest UserThe room was clean and tidy, the lighting was good, and the bedding was soft and comfortable. Guli at the front desk was warm and thoughtful and the check-in was super fast. Convenient location, convenient eating and traveling around, stable bathroom hot water, good sound insulation, super cost-effective, will definitely come next time
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Price per night from:MYR 103
Posted on Apr 26, 2024
fy001
It is a very good hotel with high cost performance. The room is also very clean without any odor. When I encountered a problem, the front desk solved it for me immediately. It is also on duty 24 hours a day. The front desk lady is also very attentive. The room is fully equipped. I personally think it is very good~
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Price per night from:MYR 61
Posted on Aug 22, 2024
Huahuazhutou
How should I put it? This hotel is the best hotel I have ever encountered in this price range, no doubt about it. Moreover, the children like the hotel's breakfast very much. They want to eat more even if they are full. It really helps me solve the problem of children's meals 😂😂😂
The free pick-up service is very friendly to people like us who travel independently, and the manager is very gentle.
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Price per night from:MYR 81
Posted on Jul 21, 2026|Guestroom - Atrium-View (Double Bed) (TV)
Guest User7.20 The front desk lady is really good because I have to bury the sand but I didn’t bring an umbrella. She ran up and borrowed her umbrella to me. I really appreciate the room type. The room type is also very good. The cleaning is also very clean. It is very convenient to eat nearby.
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Price per night from:MYR 58
Posted on Feb 7, 2025|Business 2-bed Room
Guest UserDuring the peak time on the way back, I passed by Shanshan and saw a lot of places, and finally decided on the Four Seasons Hotel! The warm and thoughtful attitude of the front desk made us feel warm when we arrived in the early morning. Because we were with two babies, the front desk took the initiative to give us two more bottles of water and disposable utensils for children. The breakfast was also very rich and guaranteed to be hot! Satisfied 👍
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Price per night from:MYR 105
Posted on Aug 2, 2026
Guest User
地面衞生略有瑕疵,有點沙子和頭髮。但是酒店的位置確實非常好,非常方便,玩了沙漠可以回來洗澡。房間也夠大,布草也很乾凈,服務也很好。酒店沒有早餐,介紹有誤
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Price per night from:MYR 161