Browse reviews and ratings from real guests to find the 3-star Nagano City hotels that suits your needs.
Posted on Apr 20, 2026
Guest User
Tq Toyoko,i had a wonderful stay at yr hotel.Check in and check out was fast and easy.The staffs were friendly and helpful.The room was very comfortable and clean.As for buffet breakfast not much choices...aa for muslim traveller...looking for halal food...I had sweet potato,rice and some salad...but it was lovely n delicious especially the carrot juice!! I would definitely recommended it!!
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Price per night from:US$54
Posted on Jan 18, 2026
Beihaidaotusi
The hotel's location is excellent, very close to Nagano Station, with plenty of shopping options nearby, including Don Quijote. I stayed for 2 nights, and it was very quiet. The room was standard Toyoko Inn style, and the breakfast was good! It's also convenient for visiting nearby Togakushi and the Snow Monkey Park!
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Price per night from:US$54
Posted on Jan 8, 2026|Semi Double Room
M&S SGPBed is rather small for 2. Room space hard to move about but we managed since it is for a night stay. Like the cleanliness and amenities provided. Location to the main Nagano station helps! Live up to its hotel's name as staff were very welcoming and they smiled 😀
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Price per night from:US$44
Posted on Mar 25, 2026
cicadalee
There are only about 10 suites within the Onsen resort.
The hotel’s location is about 10mins drive from Nagano’s JR station. The resort is opened to public and hotel guests share the facility. There are a variety of Onsen pools both indoor and outdoor. A very different experience totally.
Staff are friendly though only one or two did their best for English speaking tourist like me.
We booked the Shinyi room.
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Price per night from:US$116
Posted on Mar 28, 2026
Guest User
First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.
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Price per night from:US$50
Posted on Apr 16, 2026
Guest User
Considering the price, I can only give it full marks. A bathtub is a must-have for me, so getting two nights for just over 400 yen (which is incredibly cheap) was a great deal. The tub is small, fitting a maximum of three people, but during off-peak hours, you can have it all to yourself. It's very close to Nagano Station, right across from the exit. You can walk to Zenko-ji Temple. Taking the JR train to Ueda to see things related to Sanada Yukimura is also very convenient. The only downside was seeing a notice that a lost room key would cost 9,000 yen – that's almost as much as the two-night stay itself...!
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Price per night from:US$70
Posted on Feb 5, 2025
Anonymous User
The hotel is very close to Zenkoji Temple on foot. It is a very special experience to attend the morning class at 6:30 in the morning.
Transportation: Across the road from Nagano Station, the buses to the city are all at the station entrance (both 1 and 7 are OK for Zenkoji. I took 1 bus which is closer. I bought the ticket before getting off). After getting off the bus, you can walk to the hotel in a few minutes.
Hotel service: There was a Japanese waiter on the night we went there, but it was difficult to find someone if something happened.
Hotel food: We booked a one-night stay and two meals. Although they were all vegetarian, they tasted surprisingly good. In addition, I ordered grape juice for my daughter, which tasted special in beige.
Hotel facilities: You can't ask for too much from the facilities of the shukubo. Try not to bring luggage. We stayed in a Japanese-style room on the third floor. If you bring luggage, it will be very difficult to carry it up the stairs by yourself. Plug: There is no USB, please bring enough two plugs; Toilet: Only on the first floor, no room, you need to run down every time if you live upstairs; Washing: Only in the bathroom on the first floor and near the men's bath, it is relatively simple, and there are no face wash and skin care products. Although the room has air conditioning and a gas stove, the overall temperature is not high and it is a bit cold, but surprisingly, the tatami is very warm. I looked at it and it turned out to be Nishikawa's down quilt. The hotel basically has a curfew at 9 pm.
Temple sightseeing: Buy a 1200 pass for Zenkoji Temple at the hotel. Volunteers will lead you to the temple for morning classes at 6:30 in the morning. As an experience, it is very good, but remind you to dress warmly. The time for listening to the chanting is a bit long. My feet are sore from the cold. The volunteers finish at about 8:30. After returning to the hotel for breakfast, you can go to Zenkoji Temple to buy amulets and worship on your own. There are many souvenirs and food, as well as Starbucks on the street directly opposite the main temple. If you are not very tired, you can walk back to Nagano.
We encountered heavy snow when we returned to the temple after breakfast. It felt very good. I wish you all a happy trip.
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Price per night from:US$116
Posted on May 18, 2026
HAIRIL BIN DAUDHere’s a polished review you can post for Nagano Plaza Hotel:
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I would like to express my sincere appreciation to the team at Nagano Plaza Hotel, especially Ms. Omi Hikaru.
Despite my late check-in at around 10+ PM, she went the extra mile to warmly greet me and ensure that my room arrangement was smooth and comfortable.
What truly touched me was her thoughtful initiative after learning that I had to leave early for a day tour and needed to be at Nagano Station by 0640 hrs. She kindly prepared and packed breakfast for me in advance so that I would not miss my meal before the trip.
Such genuine hospitality, attentiveness, and dedication deserve to be highly recognised and commended. Small actions like these create unforgettable experiences for guests.
Thank you once again to Ms. Omi Hikaru and the team for the outstanding service and kindness during my stay.
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Price per night from:US$28
Posted on Jan 8, 2026
Anonymous User
Very good location, just opposite the train station. Reception is on level 2, but staff is helpful to help carry luggages to and fro ground floor.
Room is small and toilet is squeezy, but still decent for a short stay. There is a Shampoo Bar at the reception to pick up stoiletries.
Breakfast is good, the complimentary soba noodles on selected weekday nights is also great. Nice view from the 10th floor, and also free space for customers to chill during the day.
Water was not provided complimentary to customers but instead was earned through a game.
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Price per night from:US$38