Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 30, 2026
NopavutThe hotel is better than I expected. The location is near Nagano central station by just 5-7 mins walk. The hotel also provides a private car park service for 1,200 jpy per day.
The room is spacious and the bathroom is also.
Room amenities can be grabbed at the lobby. The hotel uses DHC products which are good.
I asked a hotel staff to book a restaurant for me which was successful. The hotel has an English fluent staff who communicates really well. Thank you again for the service!
Show more
Price per night from:CAD 84
Posted on Jun 20, 2026
Guest User
Extremely convenient location! It's super close to Nagano Station, the Nagano Electric Railway (city subway), city buses, and the bus stop for Togakushi Shrine. The room was clean, and while the breakfast selection wasn't huge, it was sufficient and included burgers. Self-service coffee, tea, and toiletries were all well-stocked. Definitely worth a stay!
Show more
Price per night from:CAD 77
Posted on May 25, 2026
Guest UserGreat location, just a few minutes from Nagano Station East Exit, with fantastic views. The service was impeccable, and the facilities were excellent. Breakfast is served on the top floor and offers a wide variety of choices. The room was also quite spacious. All in all, highly recommended.
Show more
Price per night from:CAD 77
Posted on May 3, 2026
Eveeeeeeeee
The amenities were great! There's an onsen you can use, and free flow snacks and drinks (both alcoholic and non-alcoholic) at the lounge at certain timings! The service was really great! The view from the room is so pretty! There is a free shuttle service to and from Nagano Station, but there are limited timings so you might want to check the website! You can also choose to take the public bus but it can cost quite a bit!
Show more
Price per night from:CAD 163
Posted on Nov 25, 2025
M594814****
A Japanese-style hotel with extreme temperatures. Although the luggage has to be carried up and down the steep and bright wooden stairs, the old antiques in the house make life afraid of breaking up, all guests share the bathroom bathroom and hot spring ♨️. But it is so warm, the space is reasonably used upstairs and downstairs, and the 20 or so rooms are scattered. Comfortable hot spring baths, soft cloth tatami mats and the quiet environment in the store make people relax. The hotel operator is an elderly couple over 80 years old, busy upstairs and downstairs every day, ushered in, the 81-year-old gentleman not only has a hard body but also a super memory, every time the guest goes out, he picks out the guest's shoes and puts them in front of the guest, never making mistakes. Grandma is also radiant and kind, and she will not forget every word the guests have said to her, carefully and meticulously. The two elders stood outside the door in slippers and bowed and waved goodbye to us until the bus traveled. Maybe it is because of the fact that this century-old store has been passed down. I hope everyone can feel their precious warmth and cherish it when they stay.
Show more
Price per night from:CAD 85
Posted on Feb 5, 2025
Anonymous User
The hotel is very close to Zenkoji Temple on foot. It is a very special experience to attend the morning class at 6:30 in the morning.
Transportation: Across the road from Nagano Station, the buses to the city are all at the station entrance (both 1 and 7 are OK for Zenkoji. I took 1 bus which is closer. I bought the ticket before getting off). After getting off the bus, you can walk to the hotel in a few minutes.
Hotel service: There was a Japanese waiter on the night we went there, but it was difficult to find someone if something happened.
Hotel food: We booked a one-night stay and two meals. Although they were all vegetarian, they tasted surprisingly good. In addition, I ordered grape juice for my daughter, which tasted special in beige.
Hotel facilities: You can't ask for too much from the facilities of the shukubo. Try not to bring luggage. We stayed in a Japanese-style room on the third floor. If you bring luggage, it will be very difficult to carry it up the stairs by yourself. Plug: There is no USB, please bring enough two plugs; Toilet: Only on the first floor, no room, you need to run down every time if you live upstairs; Washing: Only in the bathroom on the first floor and near the men's bath, it is relatively simple, and there are no face wash and skin care products. Although the room has air conditioning and a gas stove, the overall temperature is not high and it is a bit cold, but surprisingly, the tatami is very warm. I looked at it and it turned out to be Nishikawa's down quilt. The hotel basically has a curfew at 9 pm.
Temple sightseeing: Buy a 1200 pass for Zenkoji Temple at the hotel. Volunteers will lead you to the temple for morning classes at 6:30 in the morning. As an experience, it is very good, but remind you to dress warmly. The time for listening to the chanting is a bit long. My feet are sore from the cold. The volunteers finish at about 8:30. After returning to the hotel for breakfast, you can go to Zenkoji Temple to buy amulets and worship on your own. There are many souvenirs and food, as well as Starbucks on the street directly opposite the main temple. If you are not very tired, you can walk back to Nagano.
We encountered heavy snow when we returned to the temple after breakfast. It felt very good. I wish you all a happy trip.
Show more
Price per night from:CAD 126
Posted on May 18, 2026
HAIRIL BIN DAUDHere’s a polished review you can post for Nagano Plaza Hotel:
---
I would like to express my sincere appreciation to the team at Nagano Plaza Hotel, especially Ms. Omi Hikaru.
Despite my late check-in at around 10+ PM, she went the extra mile to warmly greet me and ensure that my room arrangement was smooth and comfortable.
What truly touched me was her thoughtful initiative after learning that I had to leave early for a day tour and needed to be at Nagano Station by 0640 hrs. She kindly prepared and packed breakfast for me in advance so that I would not miss my meal before the trip.
Such genuine hospitality, attentiveness, and dedication deserve to be highly recognised and commended. Small actions like these create unforgettable experiences for guests.
Thank you once again to Ms. Omi Hikaru and the team for the outstanding service and kindness during my stay.
---
Show more
Price per night from:CAD 44
Posted on Jan 17, 2025
Guest User1) Location: Get off at Zhongshe and walk about 3-400 meters. You can reach it in a straight line.
2) Hotel: Decorated in the 1980s-1990s, there is no heating in the corridor, but there is heating in the room, and the temperature is suitable. There is no bathing in the hotel. The hot spring is in a large covered tub. There is no heating in the shower room and toilet.
3) Meals: You can order them at the hotel. The boss’s skills are pretty good and delicious, but not very cheap.
[Five-star recommendation] Try to avoid bringing a trolley suitcase in winter. The road is too difficult to walk. It is uphill to get to the hotel. I arrived at night and fell a few times. It was too painful.
Show more
Price per night from:CAD 44
Posted on Dec 31, 2025
maaaiiii
It's an older, well-established hotel. It's perfectly fine if you're just looking for a place to sleep.
It's about a 1300 yen taxi ride from Nagano Station.
Show more
Price per night from:CAD 43
Posted on Feb 20, 2026
LaiZai
Excellent location, right next to the JR station, with a convenience store downstairs and plenty of izakayas nearby.
Although the hotel is old, the staff service was absolutely fantastic!
On the 10th floor, there are complimentary massage chairs, local sake, soft drinks, and noodle soup served with local specialty seven-spice powder. Even though the items are complimentary, the staff were incredibly friendly, and I could really feel the hotel's attention to detail. A truly wonderful experience! I'd definitely stay here again if I ever come to Nagano!
Show more
Price per night from:CAD 69