Posted on Mar 9, 2025
Jova
I went to Hakuba to ski for half a month and wanted to stay in a hotel with a kitchen, so I chose this place. It’s not far to drive to Hakuba Ski Resort every day, but the car cannot be parked in front of the house. It has to be parked in the free parking lot outside, but it’s a bit difficult to drag the luggage back to the room in the snow!
There is no big problem with the room. There is enough hot water. The room has an air conditioner and a heater, so it doesn't feel cold. But for some reason the bedroom has no door. Maybe there is only one air conditioner in the whole house, installed between the living room and the bedroom?
It's a bit administratively confusing, the details are as follows:
I booked Base 2, but when I checked in, the staff gave me Base 1. I asked again if it was Base 1? The staff answered yes. I thought it was a deliberate arrangement by the hotel and did not investigate further. However, when I came back from skiing the next day, I found a notice posted on the gate. It said that the staff had given me the wrong room by mistake and asked me to go to the front desk, but they did not explain the solution. After arriving at the front desk, I could not communicate with the staff, and he did not say whether he wanted me to change rooms or pay more or anything. He just apologized for giving me the wrong room. I took the initiative to ask him if there would be other guests checking in. Otherwise, can I not move? Because I had already unloaded all the items in my four large luggages, it would take a lot of time to pack them up. Plus, I was exhausted after skiing all day and hadn’t eaten dinner yet. The staff was also hesitant and kept pressing his phone, but he didn’t use his phone to translate for me, so I was speechless… After at least twenty minutes of arguing, I took the initiative to suggest that I move back to Base 2, but he just kept saying OK OK. When I asked him to get the key to Base 2, he was stunned and asked me why? How can I move in if you don’t give me the key?
There was no cleaning or housekeeping during the stay, even the garbage from several days was not cleared, which was really unhygienic; towels and other supplies were not replenished either.
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Price per night from:SEK 431
Posted on Apr 28, 2025|Japanese-Style Room With Bath
KafeigouのlvxingThe main purpose is to take the bus to Ogizawa from Shinano Omachi Station for 540 yen. It is just opposite the bus stop. The next morning, take the bus to Ogizawa, which is about 25 minutes and a little closer. The courtyard environment is nice, the interior furnishings are also very Japanese and pay attention to details. The dinner and breakfast are quite rich. The guest's luggage was delivered, and the staff wiped the wheels very carefully. The service is good.
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Price per night from:SEK 2,209
Posted on Feb 26, 2025
Lesleychl
The location is on the top of the mountain, not very convenient
But it's okay for self-driving tours
It takes 4.5 hours to drive from Narita Airport to the hotel
Check in was already past 12 am
The hotel staff checked us in after work
But it was snowing, and some mountain roads in the snow were not open and not fenced off
We walked in by mistake because the closed mountain roads were not cleared of snow
The car got stuck in the snow
Luckily it was not far from the hotel
The hotel staff quickly helped us tow the car
The hotel service was very good, very satisfied
There was a cooking stove and tableware in the room
Very convenient.
The snow outside the hotel is so beautiful that I don’t want to leave
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Price per night from:SEK 1,203