4-Star Hotels in Zurich

After surviving a passport control queue that felt long enough to qualify as a second flight, walking into 25Hours Hotel Zurich was pure bliss. We’d booked a Large room for our first Valentine’s weekend together, and it was a brilliant call - spacious, beautifully presented, and hitting that elusive sweet spot between ”industrial-chic” and ”actually comfortable.” The showstopper (quite literally) was the glass shower cubicle standing proudly in the centre of the room. It’s a bold design choice that we loved, and for those who aren’t quite ready to share that much with their partner, it’s easily screened off for a bit of privacy. The free mini-bar and designer coffee were lovely surprises that made us feel like VIPs, and the smart TV’s screen-sharing was a total win; mirroring Netflix from our phones was effortless, making our late-night movie plans a breeze. The staff were truly excellent. We turned up an hour before the official check-in time, but instead of being sent away to wander the streets, the receptionist checked us in immediately with a genuine smile. Furthermore, after we indulged in slightly more red wine than was perhaps wise the night before, the team graciously allowed us a late check-out with zero fuss and no extra charge. That level of empathy is rare, in my experience. If you want high-quality, spotlessly clean, and wonderfully quirky accommodation in a prime Zurich location, look no further. It even smells fantastic - I’m convinced there’s a designer scent being pumped through the air conditioning. (Note to management: if you sell that fragrance in a bottle, please let me know - I’ll take five!) We had a highly enjoyable, relaxing stay and we will definitely be back.

Great hotel with fantastic, spacious rooms and really friendly service, from the bar staff to the front desk. It's wonderfully quiet, the beds are superb, and the facilities are excellent. And of course, don't forget the free bikes you can borrow! The complimentary minibar and the great in-room box are always a nice touch too! Would happily stay again!

A very good stay experience. When I first checked in, I was not amazed, and even wanted to complain about the small bed in the triple room. It was a bit casual, right? But after actually checking in, I found that the mattress was very comfortable, the quilt was also very comfortable, and there was a bed-making service at night. Although the bathroom has a glass door, it was a little awkward when taking a shower, but fortunately it was a family trip, so it was okay. Here comes the point: I had to catch an early train on the day of check-out, so I didn’t have time to eat breakfast. I went to the front desk to ask if I could pack my breakfast? The front desk professionally took out a service sheet, recorded the room number and the number and content of the packed breakfast, and agreed on the time to pick up the meal in the morning! When I went to pick up the meal in the morning, it was already packed, great 👍🏻! The location of the hotel is very convenient, the train station and various attractions are within walking distance, suitable for Zurich Citywalk.

Located on a mountain, during the peak season for lilacs, the hotel staff, though shy and professional, diligently served each guest despite their limited English. A special commendation was given to the hotel reception for daily complimentary fresh apples. Their manager, a finance graduate who transitioned to this role to balance work and family, remained remarkably professional and elegant, leaving a lasting impression. Their respect for Chinese culture, their understanding of Sino-Swiss cultural exchange, and their natural conversation about the China-Europe Railway Express made us feel truly valued. Furthermore, everything from breakfast and bedding to honeymoon arrangements and timely directions was impeccable. We are extremely grateful for all of this and wish the hotel continued success!

The hotel's location is great, with convenient public transportation nearby and a supermarket. The surroundings are beautiful. Although the room isn't large, it's well-equipped with amenities like disposable slippers, shampoo, shower gel, and a dental kit. Breakfast is plentiful, and the front desk service is very welcoming and enthusiastic.

This was our first stop in Switzerland. After quite a journey, we finally made it to the hotel by train. Google Maps guided us right to it, not far from the station. The front desk was great; they let us check in smoothly even at 10 AM. The room was a bit small, but perfectly acceptable. On our second day, we discovered a shortcut through an underground passage to the platform, which was only a 3-5 minute walk from the hotel – super convenient! The breakfast was notably excellent and very varied. And get this: the water dispenser in the lobby served sparkling water! Highly recommend this place.

I had a very pleasant stay at this hotel. The location is convenient, making it easy to get around and explore the area. The room was clean, comfortable, and well maintained, with everything I needed for a relaxing stay. The staff were friendly, professional, and always willing to help, which made the experience even better. Check-in and check-out were smooth and efficient. Overall, the hotel offers great value for money and a comfortable, stress-free experience. I would happily stay here again and recommend it to others.

The first day when we arrived on the 13th of August , the guy at the front desk was very friendly and polite.The hotel is located near tram and train station and bus station so it is was very convenient to go anywhere. Tram is 4mins walk away ,10mins walk to supermarket and train station. And 15mins by tram to the Zurich airport . Hotel cleanliness is an issue, very dusty floor,dirty sink,and dirty toilet bowl. I even asked twice the receptionist the guy on duty if they can clean our room and put a fresh towel but no one came to clean.Room service is not 24hrs. Air conditioning doesn’t cool the room down. No tv channels. Hotel service is below standard. Merlyn from London

Hotel is a 10 min walk from the bus station which connects to the train from the airport. The same bus station that takes to the central train station. It costs about 12CHF to 18CHF to or from train station. Hotel provides free rental bicycles which is very convenient. Facilities are OK. Room size is reasonable. Be aware that the uncovered glass of the shower may not suitable for all if privacy is important. The room we stayed were extremely hot. While it is only 14°-18° outside, the room temperature is definitely 30°+. It made hard to wear the proper clothing to fit the temperature for the day. No aircon, the only way to cool the room down is to open the side window which leaves no wall from the room to outside of the building. Yes, the only barrier are a couple of metal bars between the desk against the window to outside the building from our ninth floor room. Plus the window can closed by itself, you need to reopen it multiple times if you want the cooler air for a little longer. It’s hard for a hot night sleep. Breakfast is good and has good variety of the food and drinks. It costs 24CHF p.p. if it is pre-ordered. If stays in the same room, no, it is not recommended to stay here. It may have other rooms that are not as hot as the one we stayed.

Service: This is where the hotel truly shines. All the staff were incredibly helpful, professional, and thoughtful. They provided detailed explanations and actively offered assistance. I especially appreciated encountering two Chinese-speaking staff members who not only wished me a Happy New Year but also engaged with me in Chinese, making me feel right at home. Environment: The hotel's location is excellent, very close to the main train station and all the attractions in the Old Town, all within walking distance. The hotel design is appealing, and the little calf statue at the entrance is adorable. Facilities: The room was spacious, especially the bathroom. However, the pillows weren't very comfortable and might not be ideal for people with neck problems. Cleanliness: Generally good, but the details left something to be desired. There was a faint, persistent odor from the refrigerator in the room, even though it was empty, suggesting that ventilation needs improvement. Also, one of the towels had noticeable orange-red stains.