4-Star Hotels in Dallas

First time trying this hotel / service hotel. check in was a bit messy as I didn’t know how to get to my room despite instructions on email. It was late and I was tired so that’s probably why. But the rooms are just wow. Stunning view, the room was absolutely at a very high luxury level. Great large sized bathroom / shower.  You know should invest in a better coffee machine, the room deserves better ;-)  but OK there is a Starbucks and Cafe next door. The location is top dollar and my experience was fantastic.  I will 100% book again.

This is a really unique, eclectic hotel! SERVICE WAS AMAZING! Especially in the bar area and restaurant. The food was sooooo good, too. We ate off the lunch and breakfast menu and it was to die for. We had drinks on the rooftop, and that too was spectacular with friendly service and a great view. The rooftop pool area was really nice with fire pit and plenty of lounge seating inside and outside. It was a really fun atmosphere. Our room was HUGE and also had a great view - it was a corner room. Very comfortable. We had a great stay. Also in walking distance of other bars and restaurants. Parking was plentiful and free. I would definitely recommend it.

A very satisfying stay experience! The large glass floor-to-ceiling windows have a good view, and the rooms are on high floors. If there is a disadvantage, it is a little bit not soundproof! Maybe it's because of the glass curtain wall!

Wonderful hidden gem ! Interior is beautiful , artistic , and most of all clean. The check in was very easy as well as check out. Everything was easily accessible. The restaurant within the hotel was okay , maybe it was due to us going a little later in the day which is why the service wasn’t the best in that aspect and the food wasn’t as good for the price although again maybe it’s due to the fact we were limited to their late night menu. Overall a good stay.

When visiting Dallas, I chose this Sheraton. The hotel is very good in all aspects, with warm service, rich and varied breakfast, complete facilities, and clean rooms. It would be perfect if the windows in the room could be cleaned. Living on the 36th floor, I originally had a good view of downtown, but it was a pity that the view was blurry because of the window.

The hotel environment is quiet and elegant, the room has good natural light, and the cleanliness is impeccable. The facilities are complete and functional, and the front desk staff are patient and attentive. It's also conveniently located for getting around. Overall, my experience exceeded expectations, and I highly recommend it!

Room had a wobbly dilapidated iron board, tub had a rusty bath plug. under the bathroom sink was a lot of dust. Rang up the front desk to ask about getting a dental kit and was told it would be brought up. Waited for 30 mins and then went down to get it myself. Asked for a shoe polish kit and was told by the reception that it was not a practice at Hilton (rather rudely). I was warned about this hotel and I am glad that I cancelled my third day of booking and stayed elsewhere.

I've been coming here 6 years now and I think this will be my last visit. Front desk staff (Helen? And Avery) were very sweet and hospitable, however, the hotel appears short staffed on housekeepers. Rooms were not available for many customers waiting in the lobby as they were still being cleaned at 430pm (check in is 3pm) and customers complained loudly. After settling in for the night, I noticed black spots on the bathroom ceiling that appeared to be mold. The toilet took two flushes for a ”#1” and more for a ”#2”. The motor court at the hotel entrance could only comfortably fit 2 cars as there was a police patrol car and community outreach vehicle occupying the remaining space, so cars were either trapped and waiting for others to depart before they could leave or back out awkwardly onto the street. The surrounding area appeared generally dirty and unsafe with lots of homeless roaming around. One was naked about a block west. After returning to my room after a long absence, I noticed my used towels (which were extremely rough textured) were removed but none were replaced. Though both of my beds were slept in, only one was made. The room temp was adjusted down to 63 for some reason. I don't understand why they bothered to enter. Nothing appeared cleaned or replaced. The evening front desk person seemed equally confused and provided BS excuses. But he mentioned they had ran out of towels earlier and I would have to come down for new ones. The parking garage is bizarre and narrow, badly in need of fresh paint, and poorly lit on most floors. The elevators routinely opened on floors where no one was waiting to board and the internal buttons weren't pressed for.

The location is fantastic, very handy, can take train to and from airport, while the staff and the service not live up with our expectation. There were no room service daily if you need anything such as towers you needed to call or came to counter to order b4 9:00pm in order to get the amenities. The problem was the counter most of the time no one there you needed to wait at least 5 minutes to get attended. We stayed there for 4 nights, we did come to the counter when we left in the morning that towers replacement were needed, however, when we came back at night, no replacement was found, so we called in the next day when we were back, they then brought the amenities to us.

Was a guest at the Hyatt as part of the ICSC Red River Conference and was very pleased with most of the experience. There were shuttles available that chauffeured participants between the Hyatt and the Kay Bailey Hutchinson Convention Center, a benefit likely paid for by ICSC but accommodated by the hotel all the same. The overall cleanliness of the hotel was better than average although there were a couple of very small places in the room that could have used more attention. Parking isn't customer friendly, just like everywhere in downtown Dallas: Pay big money for valet service and a parking garage or pay to park on an open, unsecured lot a hundred yards away. The room's HVAC system worked wonderfully, which was great because it was on the west side of the building. The bed was especially comfortable and all of the linens were spotless... Which is always good. Did not get a chance to visit the gym or swimming pool. Did not patronize the restaurant or bar but have had good experiences in both places during past visits. The bottom line: The Hyatt Regency is still a safe bet in Dallas.