GGuest UserI've always stayed at the Hilton every time I went back to Zhuji. I'm thinking about checking in at Yunmanju this time. I just checked out, and here's a few things to share:
1. The hotel's overall environment is nice. The gardens and landscaping are quite impressive, showing meticulous care and a high level of aesthetic taste. While the rooms are simply decorated, they're not dull. The materials and amenities are good. The toiletries aren't brand-name; they're quite ordinary. The hair dryer is a Dyson imitation, the toilet is a Kohler smart, and the basin and faucet are likely other generic brands. It happened to rain during my stay, which made the air feel nice and the spring greenery lush. It was a great place to relax.
2. The environment and amenities are quite nice, but the service is a letdown: This hotel's management and service feel like they're putting on a brave face. It looks like they have everything, but they often offer things you don't need, and they don't provide what you need. 1) I checked in at 7 PM, and it took 30 minutes to get through to the front desk. I wanted a latex pillow, but they didn't have one. 2) Breakfast was a pre-packaged portion per person, with no options. It consisted of half a head of corn, a boiled egg, a piece of cake, a few slices of watermelon, a bowl of white fungus, and a bowl of noodles. The white fungus soup was delicious. Since I don't eat cake or fruit, I asked for another bowl of white fungus soup, but they said they didn't have any. My meal time was before 8 AM, so I only made two bowls. 3) When I asked why my room didn't have a bathrobe, they said they only provided bathrobes in higher-priced rooms (I booked a Duyun Room on Ctrip, and they upgraded me to a Duyun Balcony Room). This was completely shocking; this was the first time I'd heard of a hotel providing bathrobes depending on the room rate. 4) The room also supposedly included the first complimentary mini-bar (a grapefruit juice, a Yuanqi water, or something like that, and two 250ml bottles of Baishuishan mineral water), a small bucket of potato chips, two bags of Three Squirrels Daily Nuts, tea bags, drip coffee, and more. (There was no capsule coffee machine.) There was also a large, approximately 1L bottle of Baishuishan mineral water. After I finished drinking the mineral water, I asked for more, but the hotel said they charge for it. It's just regular mineral water. Is that necessary?
3. Also, there's a sign in the hotel lobby: It basically says the hotel area is for consumption, so if you don't want to spend money, don't come here. Ugh... are all artists so petty?
Last night, I had planned to stay with friends for a few days during the Qingming Festival holiday. Now I'm thinking Hilton or Parkview Green. At least their service is top-notch, and they won't get mad at you over a few bottles of mineral water. Many hotels even offer mineral water upon check-out. Hot tea upon arrival, water upon departure. Are you really that aloof?
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