Equinox Resort

We’ve stayed here several times. Some of the rooms are basic, but adequate,others beautiful. Most have terrific views of ocean or canal. It has excellent positioning for the light rail and restaurant. The staff are fantastic. Location, convenience & value are the key words here. Also this is a terrific place for watching the GC500 race from your balcony. Also free on-site parking including high vehicles

First impression on arrival from outside is that it is unkept. We found the reception staff friendly and helpful. The lifts are very slow and stuffy as not air conditioned. We opened the door to our apartment and were immediately disappointed by the state of the room. The carpet was tattered making it unsafe and liable to tripping over, much of the wood on cupboards and door architraves was rotted and falling off, loose wires hanging from ceiling fan, bluetak hanging from ceiling, weeds on balcony, rust on outside fan and air conditioning unit, holes in curtains, filthy fridge, no curtain/blind on bathroom window allowing people in adjoining buildings to see in, broken tiles, old furniture etc. We were rudely awoken on last morning at 5.20 a.m. by cleaner vacuuming hallway outside our door! Location and views are good.

asked for a renovated room since we are here for a week we wanted a nicer room, they said we would be allocated to a renovated room on floor seven, we arrive and got given a unrenovated room on floor 11. They post photos of there nicest rooms, beware your more likely to get one of there gross unrenovated rooms other then a nice one!! Free wifi apparently?? Liars, advertise on every website about free wifi but don’t be fooled you have to pay! A lot to! It felt so dirty in here. We wish we read reviews before staying here rather than during! Shower just dribbles. Cupboards all have a musty smell. The cold tap in the kitchen doesn’t run cold, we had to buy water bottles to drink. Cracks and mold built up everywhere. Had to buy towels and toilet paper ourselves as they only supply 1 towel each and 2 toilet rolls for a 7 day stay. Stove top heats up very slowly, slidding doors on both bathroom and kitchen don’t shut properly so it feels like I’m sleeping in the bathroom and kitchen. We aren’t coffee drinkers but if you are be aware once you finish the few coffee packets they supply “you have to go down to the nearby supermarket and buy your own” No washing line of any sort and you’re not allowed to hang anything over the balcony or you get charged?? (So sorry to them if their chairs go moldy as we had to hang wet togs and towels over their fabric chairs!) Only 1 small sachet of dish washing liquid so we had to let our dishes stack up until the very last day so we could wash them before we go so we don’t get charged! also get charged $55 if you don’t clean your own room?? Sorry?? Our room wasn’t clean to begin with! No housekeeping what so ever, didn’t see any cleaners around at all in the 7 day stay we were there and we were coming in and out of the motel a lot! Considering they consider themselves a resort but they can’t even do the bare minimum?? Luckily we didn’t have a cockroach problem like a lot of other people seemed to have, there were afew small bugs seen but nothing to bad. The views are nice tho, and the location, as well as the spa and pool. That’s all it feels like we are paying for. Honestly I wish we paid the extra few hundred and stayed elsewhere!!

Our room was satisfactory,1012, but our friends was old and dirty. The managers were lovely. Great location, with beautiful views, great outdoor pool and spa, and BBQ area, and sauna and steam room a bonus too. Out of 156 units, only 12 available for short term accommodation.