Suzhou Castle Scholars Hotel

Suzhou Castle Scholars Hotel Reviews

Suzhou Castle Scholars Hotel

333 Sanxiang Road (Sanxiang Lu), Gusu District, Suzhou, Jiangsu, 215004, ChinaView Hotel Details
Suzhou Castle Scholars Hotel
Suzhou Castle Scholars HotelSuzhou Castle Scholars HotelSuzhou Castle Scholars Hotel
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Guest Reviews of Suzhou Castle Scholars Hotel

9.5/10
Outstanding
3972 review
Verified reviews
Location9.5
Amenities9.3
Service9.7
Cleanliness9.6
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All reviews(3972)
Positive reviews(3927)
Reviews with photos/video(638)
Easy to get around(826)
Close to metro(512)
Delicious breakfast(376)
Friendly front desk staff(323)
Perfect for business trips(111)
Nice bathtub(44)
Delicious buffet(25)
Has facilities for children(21)
Negative reviews(45)
Damianholmes
Basic Queen Room
Stayed in Oct 2025
Couple
26 review
10/10
Outstanding
Posted on Nov 5, 2025
A good hotel in a good location near the subway and a street with restaurants. The rooms are a good size and have a tea setting. The noodle restaurant on the second floor is very good and popular with locals.
Response from Property: 【胥城鮮肉月餅】感謝客官的好評分享,為您提供貼心的服務,是書香酒店作為酒店人不變的宗旨,在您下榻酒店期間能得到舒心的入住感受,是酒店全體員工最大的期望。誠邀您的再次光臨,祝您生活愉快!銷售總監:蔣晶晶
tea_lover17936
Family Room
Stayed in Jul 2025
Family
8 review
9.5/10
Amazing
Posted on Aug 16, 2025
The hotel staff were polite and helpful. The room was comfortable and clean. The location is near a metro station so transportation is easy. The breakfast buffet is decent as well.
Response from Property: 【地鐵2號線三香廣場站】感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。不知當您踏進酒店的瞬間,有沒有被酒店門口的鮮花、綠植或大堂的各處插花圈粉呢?酒店根據四季季節更換不同種類的鮮花和主題,力求給您更優質的感受體驗,誠邀您下次光臨!祝生活愉快!銷售總監:蔣晶晶
Guest User
Basic Queen Room
Stayed in Jun 2025
Solo traveller
13 review
8.0/10
Very Good
Posted on Jul 20, 2025
The food is only Chinese. No one speaks English in reception. Dårlig wifi. Good staff and clean
Response from Property: [Near Qili Shantang Street and Shilu Commercial Pedestrian Street] Dear guests, providing you with attentive service is the unchanging purpose of Shuxiang Hotel as a hotelier. During your stay, you will have a comfortable stay experience, which is the greatest hope of all hotel staff. We sincerely invite you to visit again and wish you a happy life! Sales Director: Jiang Jingjing
Guest User
Tea-themed King Room
Stayed in Sep 2025
Travelling with friends
6 review
10/10
Outstanding
Posted on Oct 18, 2025
Awesome hotel for the price! Highly recommend.
Response from Property: 【地鐵2號線三香廣場站】尊敬的貴賓您好,謝謝您的點評,為您提供貼心的服務,是書香酒店作為酒店人不變的宗旨,在您下榻酒店期間能得到舒心的入住感受,是酒店全體員工最大的期望。目前,酒店設施也在逐步更新和維護,以滿足賓客的期望,期待您的再次入住!銷售總監:蔣晶晶
Roberto Vitri
Basic 2-bed Room
Stayed in Mar 2025
Business traveller
19 review
10/10
Outstanding
Posted on May 28, 2025
Very nice location and the receptionist are speak English
Response from Property: 【胥城鮮肉月餅】感謝客官的好評分享,為您提供貼心的服務,是書香酒店作為酒店人不變的宗旨,在您下榻酒店期間能得到舒心的入住感受,是酒店全體員工最大的期望。誠邀您的再次光臨,祝您生活愉快!銷售總監:蔣晶晶
Steven Tan1217
Tea-themed King Room
Stayed in Oct 2024
Couple
5 review
7.0/10
Posted on Nov 19, 2024
Great location, just less than 100metre walking distance exit from MRT station. Good front desk service. The hotel looks aged and air conditioning is not functioning well. The temperature setting is useless even though setting the temperature to 21degc, the room temperature still remain as 25/26degc. Tried to make complaint to front desk and they said can’t fix it. Only can provide a stand fan as a countermeasure.
Response from Property: Sorry for the bad experience! Thank you for pointing out our shortcomings. We attach great importance to the issues you have raised and believe that we will improve and avoid such problems from happening again. The hotel facilities are also gradually being updated and maintained to meet the expectations of guests. We look forward to your next stay! Sales Director: Jiang Jingjing
Anonymous User
Tea-themed King Room
Stayed in Mar 2024
Couple
7 review
10/10
Outstanding
Posted on May 2, 2024
Excellent location as it is within walking distance to metro station, FamilyMart, KFC, and Starbucks. Room was clean and spacious. Fruits were also provided. Breakfast spread was great and had a lot of variety. Highly recommended.
Response from Property: Thank you for your praise and sharing, and provide you with intimate service, which is the unchangeable purpose of Shuxiang Hotel as a hotel person. It is the greatest expectation of all hotel staff to get a comfortable stay during your stay in the hotel. We sincerely invite you to come again and wish you a happy life! Sales Director: Jingjing Jiang
Guest User
Family Room
Stayed in Aug 2024
Family
4 review
9.0/10
Great
Posted on Sep 24, 2024
Not a new building hotel but condition still maintain Very good, suggest to especially for small group. The price abit pricy but is good place to relax but the breakfast just moderate. And there are many convenient food store need to miggle around. Overall still consider not bad as 1st time explore
Response from Property: [ Metro Line 2 Sanxiang Square Station ] Hello, distinguished guests, thank you for your comments, to provide you with thoughtful service, is the book hotel as the hotel's unchanging purpose, during your stay in the hotel to get a comfortable stay feeling, is the greatest expectations of all hotel staff. At present, the hotel facilities are also gradually updated and maintained to meet the expectations of guests, looking forward to your re-stay! Sales Director: Jiang Jingjing
Jean-François - 让·弗朗索瓦
Family Room
Stayed in Jul 2024
Family
5 review
8.5/10
Very Good
Posted on Aug 12, 2024
This is a good hotel with good breakfast and kind attention (free soup and eggs, free tea, welcome fruits and sweets in the room). Some improvements should be done for the maintenance of the air conditioning grid in the room. We highly recommend this place.
Response from Property: Dear Guest, we are greatly encouraged to see your careful comments word by word. Hotel partners want to make every guest have a super-great stay experience, you are cordially invited to visit again, I wish you a happy life! Sales Director: Jiang Jingjing
Guest User
Basic 2-bed Room
Stayed in May 2024
Travelling with friends
3 review
8.5/10
Very Good
Posted on Jun 14, 2024
Great hotel with affordable prices in the perfect location next to the metro station! Staff was friendly and helpful.
Response from Property: [ Metro Line 2 Sanxiang Square Station ] thank you for taking the time to leave your comments here. We are pleased to see that you have enjoyed your stay. When you stepped into the hotel, have you been flowers at the entrance of the hotel, green plants or the lobby of the wreath-laying powder everywhere? The hotel changes different kinds of flowers and themes according to the four seasons, strive to give you a better experience, and sincerely invite you to visit next time! Have a nice life! Sales Director: Jiang Jingjing
Goh Ngee Heng
Basic Queen Room
Stayed in Jul 2025
Business traveller
9 review
10/10
Outstanding
Posted on Aug 31, 2025
Excellent location
Response from Property: 【蘇州十碗麪-奧灶麪】親愛的客官,感謝您認真細緻的點評呢!胥城書香世家--馨香廳全新升級,不管您是開會還是培訓以及產品展示等等,全新升級的場地均可以滿足您的需求。酒店裝修擺設精緻典雅,一樓大堂烘茶機飄出陣陣茶香,空閑時可至大堂體驗書法、閲讀書籍哦!早餐品種豐富,豆漿,油條,蛋餅,奧灶麪等都是到店賓客必吃的“明星早餐”品種。期待再次與您相遇!銷售總監:蔣晶晶
Merry. Chen
Basic Queen Room
Stayed in Feb 2025
Couple
8 review
10/10
Outstanding
Posted on Mar 7, 2025
Excellent
Response from Property: 【交通便利,門口地鐵站/公交站】尊敬的客官您好~看到您走心的點評,我們真的非常開心呢!書香酒店為您提供最貼心的服務,在您下榻酒店期間能得到舒心的入住感受是酒店小夥伴們最大的期望。期待和您下次相遇,我們在書香酒店等您哦!銷售總監:蔣晶晶
Anonymous User
Basic 2-bed Room
Stayed in Jan 2024
Business traveller
1 review
10/10
Outstanding
Posted on Feb 29, 2024
good!
Response from Property: Dear guest, we are very happy to see your thoughtful review! Shuxiang Hotel provides you with the most considerate service. It is the greatest expectation of hotel friends that you can have a comfortable stay during your stay at the hotel. We look forward to meeting you next time, we are waiting for you at Shuxiang Hotel! Sales Director: Jiang Jingjing
M224953****
Basic 2-bed Room
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 21, 2025
The hotel experience was fantastic. The lobby is grand and has a nice atmosphere. The front desk service was prompt and attentive, and Xiao He was excellent. The front desk upgraded me to a Tea Rhythm twin room free of charge. It was a quiet, high-floor room—a fantastic value! It's right next to the subway station, so convenient. They even thoughtfully provided fruit in the evening. I'll definitely be back next time!
Original textTranslated by Google
Response from Property: [Book bar in the lobby/free tea break at the front desk] Dear guest, we are very encouraged by your thoughtful review. The hotel team wants every guest to have a superb stay experience. The hotel lobby has a free "self-service tea break" and welcome fruits are prepared for every guest. Our guest rooms are cleaned and disinfected one by one using "disposable rags". The ladies in the room work hard to make every guest feel at ease and comfortable. Looking forward to seeing you again! Sales Director: Jiang Jingjing
_WeChat254750****
Tea-themed Double Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 24, 2025
The service is thoughtful, the environment is beautiful, the facilities are complete, and they also thoughtfully prepare children's toiletries. It's great value for money. The location is also very good, with the subway downstairs, making travel very convenient. Xiao Zhu's service is excellent.
Original textTranslated by Google
Response from Property: 【交通便利,門口地鐵站/公交站】酒店所處位置非常好,蘇州火車站或蘇州北火車站直接乘坐地鐵2號線三香廣場站1號出口既能看見酒店。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!祝您生活愉快!銷售總監:蔣晶晶