Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 26, 2026
Anonymous UserGood value for the price. I booked a King Bed suite and was happy with the stay. The hotel has a swimming pool and breakfast included. It’s a good option for families who need a place to stay near the airport for one night.
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Price per night from:AU$214
Posted on Jun 20, 2025|1 King Room W/Fridge Access W/Roll-in Shwr Ns
BaifaxingFor those attending conferences at the Chicago Convention Center, the hotel's location and environment are ideal (directly connected to the convention center), and it's also close to Chicago's Chinatown (a 15-minute walk). The hotel's breakfast is also good. However, the water temperature control in the shower in my room was very unreasonable, and even after calling a maintenance worker, the problem remained unresolved. Not being able to take a hot shower before the conference left me feeling listless all day, and I received no compensation from the front desk.
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Price per night from:AU$392
Posted on Jun 9, 2025
Laodou3
The hotel's 15th-floor reception hall is super tall and large, the rooms are spacious and bright, the bedding is skin-friendly, soft and comfortable, and from the window you can overlook the five iron bridges across the Chicago River and the buildings on both sides that are full of stories, and get a glimpse of the majesty of this century-old industrial city... The only drawback is that the water output of the shower is too small!
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Price per night from:AU$545
Posted on Jul 25, 2026|Exterior View, Guest Room, 1 King
Timmyy_My overall impression of the JW Marriott Chicago is excellent. It's a high-end business hotel that perfectly blends quality and comfort. Located in the convenient and relatively quiet Loop area of downtown Chicago, it's ideal for guests seeking a good night's sleep. The lobby is grand and elegant, the rooms are spacious and tidy, the bedding is comfortable, and the bathroom design is outstanding – everything is exceptionally well-maintained. The executive lounge is another major highlight, offering high-standard dining options for both breakfast and evening meals.
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Price per night from:AU$413
Posted on Jun 23, 2025
Guest User
Overall, I had a very good stay at this hotel. The room was comfortable, and I really liked the filtered water station on our floor. It had several options and was very convenient.
Guest services were excellent. Anytime we made a request, they handled it quickly and professionally. After the first night, housekeeping took our towels but didn’t replace them, so we had to call and ask for more. Thankfully, after that, we didn’t have any other towel issues.
Housekeeping overall was a bit different than what I’m used to. They made the beds and handled the bathroom by emptying the trash, picking up dirty towels, and refilling tissues, but they didn’t take out the trash in the main room. Since we had a lot of takeout, that trash piled up pretty quickly. They also didn’t replenish items like used tea bags or glassware, which would’ve been helpful.
We also had an issue with the fridge. It stayed warm for the first few days until we realized it hadn’t been turned on. Once we figured that out, it worked fine, but it would’ve been nice if it had been checked before we arrived.
The hotel is in a beautiful location, which added to the overall experience. Despite the few small issues, the staff was friendly and responsive, and the positives definitely outweighed the negatives. I would absolutely book with them again!
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Price per night from:AU$520
Posted on Feb 24, 2026
Guest User
Great greetings at the front desk, a huge room with sofa bed, Microwave + REFRIGERATOR, dining table, delicious varieties breakfast, especially happy hour drinks and snacks, happy to stay with
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Price per night from:AU$249
Posted on Jul 22, 2026|King Room
Guest UserLocation: The hotel boasts an excellent location. It's super convenient to get to, with a direct train from the airport right to the nearby station. Plus, there's a large shopping mall and plenty of restaurants just across the street. Cleanliness: The hotel maintains good hygiene standards. Facilities: Unlike hotels in China, you'll need to provide your own slippers, toiletries, and drinking water in the room.
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Price per night from:AU$275
Posted on Jun 22, 2026
JHHHCCCCCOverall, the value for money is pretty good. It's not far from the airport and right next to the Fashion Outlets of Chicago in Rosemont. They also offer a shuttle service to and from the airport.
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Price per night from:AU$180
Posted on Nov 17, 2025|One-Bedroom King Suite
Guest UserFar enough from Michigan Ave to be a quiet neighborhood, but only one block from the Ave. The room was clean and comfortable. The bed was comfortable.
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Price per night from:AU$408
Posted on Dec 30, 2023|Larger King Room
Anhe1919This is the hotel I stay at every year when I go on business trips. After 4 years, I still went to the same hotel. The warm pastry is our favorite. The surrounding parks are very convenient for shopping, and the shopping mall opposite is also a place we often go.
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Price per night from:AU$224