Mercure Hotel Wanxiang City Changfeng West Street,Taiyuan

The hotel service is very good. Everyone at the front desk is very friendly, especially the check-in brother who saw that there were children and prepared small gifts for the children. 1. Drinks are available in the lobby all day, as well as coffee and desserts. (But here’s a small suggestion for desserts: you can put a transparent dust cover on it) 2. Free midnight snacks are provided at night and can be delivered to the room. Awesome~ 3. If there is only one dryer in the laundry room, you can add one if necessary. 4. The gym is open to residents 5. There are also souvenirs when you check out. All of the above are great and worth recommending. However, I feel that there are still some areas that need improvement in the stay experience 1. The linens are old 2. The pillow is so soft and uncomfortable to sleep on

The room is generally very good, but more attention is paid to the details. There were no disposable slippers when I moved in, and when I was ready to leave after taking a shower, I opened the bed sheet and found hair and dirt. This shows that the staff are just doing their job without paying attention. If the housekeeping manager does not supervise them properly, they are just waiting to die. A good housekeeping manager will follow up with 6s. He talked to the little boy at the front desk before leaving, but there was no apology! It means that the emperor is far away and your work ability is too poor! Breaking the level of Mercure Hotel! I suggest you choose to open the bed sheet and take a look.

房間乾淨，衞生整潔，房間也很大，沒有什麼異味，位置好找，還有免費無線網用，停車方便，前台服務好，環境舒適，温馨，安靜，早餐豐富

酒店員工服務細緻入微，從入住到退房微笑服務讓人倍感温暖，房間乾淨整潔，設計風格獨特，早餐種類豐富，招牌菜口感細膩

非常不錯，乾淨舒適，早飯也很好，屋子裡面有洗衣機，對於帶孩子的家庭簡直太實用了，整個屋子很大，床品也很舒服，推薦

房間空間很大，床品也非常舒服，服務非常好很有耐心，早餐非常豐富品種很多，讓人驚喜的是晚上的夜宵也很讓人滿意👍，體驗感非常棒！！！ 前台小姐姐很熱情 退房贈送的小禮物是太原的冰箱貼和小零食，太熱情了，非常不錯！強烈推薦！！！