To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities7.3
Service7.1
Cleanliness7.7
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All reviews(221)
Positive reviews(187)
Reviews with photos/video(51)
Convenient location(26)
Easy to get around(19)
Close to train station(15)
Too many mosquitoes(11)
Nice bathtub(7)
Great value for money(7)
Perfect for business trips(5)
Would stay again(4)
Negative reviews(34)
LightYagami
Standard Double Room
Stayed in Nov 2024
Solo travellers
1 review
8.0/10
Very Good
Posted on Dec 30, 2024
It's not bad for a one person. But I hope they have a bigger onsen with a beautiful view. Otherwise I'll feel so lonely. But I love the fact they have mudical instruments inside! ^^
Guest User
Standard Double Room
Stayed in Oct 2024
Couples
3 review
2.0/10
Posted on Nov 5, 2024
The room was extremely terrible. There were a lot of cockroaches in the room, and the cleaner’s attitude was very rude. It was gross and disgusting.
Guest User
Standard Double Room
Stayed in Feb 2025
Booked for others
2 review
8.5/10
Very Good
Posted on Apr 23, 2025
Overall it’s not bad for replying fast about issues and a clean hotel in which it’s close to train station, department stores, and restaurants.
warsita
Deluxe Double Room
Stayed in Dec 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 26, 2025
Recomended 😊😊😊
John Joven
Standard Double Room
Stayed in Feb 2025
Solo travellers
1 review
3.5/10
Posted on Apr 22, 2025
On my 1st arrival the door malfunctioned cant open using key card. Also bed felt itchy.
Wan Yin
Classic Double Or Twin Room
Stayed in Dec 2024
Family
3 review
8.0/10
Very Good
Posted on Feb 15, 2025
My mum was forgot her phone on the table of the lobby. I was far from hotel so try to use helpline ask for help. But all the staff just ask me return to the hotel and look for myself. I understand it’s our own fault, so I just return to the hotel and ask. Luckily one of the Cleaner was very kind and responsible. She directly report to the manager and keep the phone at office.
zattie
Deluxe Double Room
Stayed in Dec 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on Mar 2, 2025
Self check in and check out. Super rosy, just get all necessary documents ready.
Luggage storage is easy.
No human contact at all, except a call to remind you the check out time.
Guest User
Standard Quad Room
Stayed in May 2024
Family
3 review
10.0/10
Outstanding
Posted on Jun 16, 2024
Hotel self check in and check out system. Friendly customer service on phone. Walking distance from Taoyuan Train Station. Next to Carrefour Supermarket. On (9F) - 9th Floor. Near amenities. Room and toilet are clean and spacious.
tsclaire06
Standard Double Room(without Window)
Stayed in Oct 2024
Solo travellers
3 review
10.0/10
Outstanding
Posted on Nov 20, 2024
It's good
WinkyL
Standard Double Room
Stayed in Sep 2024
Family
12 review
6.0/10
Posted on Oct 8, 2024
not related with the hotel..
but i have to say.. if family trip pls do not book this..
the sound proof is very poor. even u can heard ppl from the outside when walk thru the corridoor.
Donald CCW
Standard Quad Room
Stayed in Sep 2024
Family
13 review
4.0/10
Posted on Oct 27, 2024
Dirty room, old building, cockroaches and bedbugs. Totally not worth it.
Xyza Yvonne
Standard Double Room
Stayed in May 2024
Couples
1 review
9.5/10
Amazing
Posted on Jun 5, 2024
Good and safe area…
Guest User
Standard Double Room
Stayed in Dec 2024
Couples
1 review
7.0/10
Posted on Jan 29, 2025
high tech reception one of a good expirience
Guest User
Standard Double Room
Stayed in Apr 2024
Business travellers
19 review
7.5/10
Posted on May 25, 2024
Basically you can do all check in check out by machine without meeting any person, overall is ok no problem