Tianjin Binhai Rezen Hotel Reviews

Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.

Response from Property: Thank you for your positive feedback. It is our greatest honor to receive your recognition, and it also gives us tremendous motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!

Response from Property: Thank you very much for staying at Tianjin Binhai Rezen Hotel and providing us with your valuable feedback. Considering the low outdoor temperature in winter, in order to provide better service, our hotel has upgraded the room types for all guests. Due to the poor guest experience caused by the room air conditioning temperature, we are very sorry and have made adjustments to take into account the needs of different guests. Once again, thank you for sharing your accommodation experience with us. We sincerely apologize and look forward to your visit again

Response from Property: 最美的事不是留住時光，而是留住記憶，如最初相識的感覺一樣，哪怕一個不經意的笑容，便是我們最懷念的故事，很高興看到您在天津濱海麗呈酒店度過一段歡樂的時光，我們期待您再次光臨，祝您旅途愉快！

Response from Property: Thank you for your positive feedback. It is our greatest honor to receive your recognition, and it also gives us tremendous motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!

Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "attentive service", and we are actively discovering opportunities to provide you with services, offering you a more satisfactory and comfortable resting environment! Your satisfaction is our pursuit! Looking forward to your visit again.

Response from Property: Thank you for your positive review. It is our greatest honor to receive your recognition, and it also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!

Response from Property: Dear guest: Thank you for staying at Tianjin Binhai Rezen Hotel and providing valuable feedback. Please accept our sincere apologies for any inconvenience you may have encountered during your stay. Over the years, many hotel employees have taken careful care of the hotel's facilities and equipment. The hotel management is actively organizing updates and replacements for easily worn and outdated facilities and equipment. Once again, we deeply apologize for any inconvenience you may have encountered during your stay. We sincerely hope to hear your more detailed opinions and suggestions to improve our service and product quality, If you have any questions, please feel free to call the hotel guest service manager. We will arrange a dedicated person to serve you and sincerely look forward to your visit again.

Response from Property: Dear guest: Hello, thank you for staying at Tianjin Binhai Regent Hotel. First of all, we are very sorry that we failed to bring you the high-quality service you deserve. During your stay, you reported that the sound insulation was not good. Our staff immediately went up to remind the guests in the next room to lower their voices, and then upgraded you to a business twin room. Our staff apologized to you throughout the whole process. In addition, regarding the problem of the parking lot not lifting the barrier, we checked the parking system on the same day and found no abnormality, and we did not receive feedback from other guests about the problem of not lifting the barrier. When you checked out, our front desk supervisor and the director of the housekeeping department bowed their heads and apologized throughout the whole process and did not quarrel with you. Our service tenet is customer first and we have been calming your emotions. During the conversation, we have been working hard to compensate for your losses and negotiated with you for a discount on the room rate to show our hotel's compensation to you. Ctrip should contact you about the discounted room rate. I believe you have also received our sincerity. Our hotel will improve its facilities and continuously improve service standards to ensure that every guest who comes to our Regent Hotel is happy and satisfied.

Response from Property: Thank you very much for choosing to stay at Tianjin Binhai Rezen Hotel and taking the time to leave us your precious stay experience. I am very happy to receive your affirmation of our hotel and the recognition of our staff's service. I will share your feedback with our team members, which is the greatest encouragement for all members of our hotel to work tirelessly and hard. We will continue to improve our service quality so that all guests who choose our hotel can stay easily and enjoy the superiority. Thank you again for sharing your hotel experience with us, and we sincerely look forward to your next visit.

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Tianjin Binhai Rezen Hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.

Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianjin Binhai Rezen Hotel will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!

Response from Property: 尊敬的賓客：您好！感謝您5分的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望天津濱海麗呈酒店會是您回憶裏最温馨最獨特的那個！常回天津濱海麗呈酒店看看哦，祝：安好！

Response from Property: Warm room service, wonderful dining environment, we look forward to giving all guests a pleasant experience, this is the service standard we should have for loyal customers like you. Thank you for your support and trust in Tianjin Binhai Rezen Hotel, we will be waiting for your visit every time with more enthusiastic and professional service.