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Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2506)
Positive reviews(2439)
Reviews with photos/video(560)
Perfect for kids(384)
Friendly front desk staff(304)
Delicious breakfast(259)
Relaxing hot springs(206)
Has play area for children(148)
Delicious buffet(39)
Clean pool(21)
Negative reviews(67)
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2024
Travel with friends
2 review
4.5/5
Great
Posted on Apr 21, 2024
The location was quite nice and overall facilities were satisfactory. However, room cleanliness needs to improve and my door bell kept ringing whenever i open and closed the doors.
Response from Property: Dear guests: Hello! Thank you for staying at Tianjin Jingji Shengguang Hot Spring Resort Hotel. Your satisfaction is the driving force of our work. Thank you very much for sharing. We have been working hard to improve hygiene and will never stop on the road of providing quality services. We look forward to your visit again!
Guest User
Themed Room (Double Bed)
Stayed in Aug 2023
Family
9 review
5.0/5
Outstanding
Posted on Sep 3, 2023
candy
Response from Property: Dear guest, thank you for choosing Jingji Shengguang Hot Spring Resort Hotel. We are very grateful for your affirmation of our service. The hotel has Xinyuelou Chinese Restaurant and Yami Western Restaurant buffet dinner. The hot pot theme buffet will be launched soon. Welcome Come and taste it, and we sincerely hope that through our continuous efforts, you will give us a full score next time. We will do better and look forward to your visit. I wish you all your wishes come true and all the best!
Miaomiaoixiongxiong
Deluxe Room (2 Beds)
Stayed in Mar 2025
Family
13 review
5.0/5
Outstanding
Posted on Apr 13, 2025
When I left, I forgot to take the doll that my child slept with. Fortunately, the staff contacted us in time. The service was really great. This is the third time I have come here. The dishes in the Chinese restaurant are very large and delicious. It is a very cost-effective hotel. The children like to play in the children's playground here very much. I will come again in the future🥰
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Beifanglizige
Family Friendly Room(One Bed)
Stayed in Mar 2025
Family
6 review
5.0/5
Outstanding
Posted on Apr 8, 2025
The hotel is nice, with hot springs, swimming pools and children's playground. The children love it very much. The restaurant is also great, the service attitude is good, and the hotel is in a good location. It is not far from Dule Temple, Panshan, Karst Cave and Jim Park. It is suitable for parent-child travel. If you haven't played enough, you will come again next time.
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Guest User
Deluxe Double Room
Stayed in Mar 2025
Family
8 review
4.8/5
Amazing
Posted on Apr 6, 2025
First of all, I would like to give a good review for the service! Because we checked in late, the hotel staff saw that our child was a little older and was afraid that the king-size room would not fit, so they upgraded us to a parent-child theme room. Thank you very much! We checked in on the second day of Qingming Festival, and the hotel also prepared Qingtuan for the guests! It was very good! The room facilities are all children's themes. If the children are young, they should be very interested! A good choice! In addition, the hotel also has a swimming pool and hot springs. Due to time constraints, I didn't go there. Friends who have enough time can go and visit.
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Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2025
Couples
47 review
5.0/5
Outstanding
Posted on Mar 28, 2025
After driving for more than two hours, we arrived at Tianjin Jingji Shengguang Hot Spring Resort Hotel. The hotel lobby is very grand, parking is convenient, and the front desk staff are sweet and enthusiastic with a good attitude! Although the room is a bit old, it is large. If you need anything, you can get it all solved with one phone call. The hot spring swimming pool, children's playground, video games, conference room, and gym are all available. The experience is very good!
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Anonymous User
Deluxe Room (2 Beds)
Stayed in Feb 2025
Family
7 review
5.0/5
Outstanding
Posted on Mar 23, 2025
The overall feeling is OK,
Facilities: The facilities are OK and sufficient
Hygiene: The hygiene is OK and meets the needs
Environment: It is relatively quiet and in line with the hotel's positioning
Service: It is quite considerate and the service is basically met in a timely manner.
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Response from Property: 尊敬的賓客:您好!感謝您對天津京薊聖光温泉度假酒店的點評,酒店自從開業以得到了廣大賓客的青睞。希望我們温馨的客房和優質服務是您放鬆心情和身體的港灣,天津京薊聖光温泉度假酒店期待您再次光臨!
Guest User
Themed Room (Double Bed)
Stayed in Feb 2025
Family
4 review
1.0/5
Posted on Mar 23, 2025
The facilities are old and broken, the swimming pool is turbid, I didn't experience any service, the room is dirty, dusty everywhere, the toilet seat is broken, for a hotel of this level and price, this is the worst experience I have ever had, it's not even as good as a fast hotel.
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6/9
Response from Property: 尊敬的顧客,您好!感謝入住天津京薊聖光温泉度假酒店,非常遺憾,由於我們服務和管理的問題,未能給您帶來完美的入住體驗,在此我代表酒店,向您表達我們的歉意!非常感謝您為我們提出的寶貴意見,幫助我們發現問題,我已將您的評論分享至酒店管理層以及相關部門,我們會認真對待您給我們指出的問題,歡迎您再次光臨天津京薊聖光温泉度假酒店,讓我們有機會彌補遺憾。再次感謝,祝您生活愉快!
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2025
Family
13 review
4.0/5
Very Good
Posted on Mar 24, 2025
I am not satisfied. I come here every year and have been here many times. But I am not satisfied with the floor I was assigned this time. I gave feedback to the front desk lady, but she didn't respond and was not very enthusiastic. Next time I go, I will ask for a good floor because I like this place very much and hope it will get better and better. So I won't post the imperfect photos for now. I will post them all next time I am not satisfied. I am not satisfied with the bathroom floor, wash basin, hot water, and anti-slip mat in the shower room.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您入住天津京薊聖光温泉度假酒店,以及給予我們酒店的認可,特別感謝您在細節、設施、管理等方面給我們提出的寶貴意見,向我們反映出我們的不足之處,這對我們非常重要,我已將您的評論分享至管理層,我們會認真對待,並努力改進。誠摯的歡迎您再次入住天津京薊聖光温泉度假酒店!
Guest User
Deluxe Double Room
Stayed in Jan 2025
Couples
2 review
4.5/5
Great
Posted on Feb 25, 2025
Good service, large rooms, practical layout, and good breakfast. The downside is that the hotel facilities are a bit old, the sofas and curtains in the room are not cleaned properly, the balcony door handle is broken and not repaired, and the restaurant is cold. No one is responsible for directing traffic, and no one greets guests.
Original TextTranslated by Google
Response from Property: 尊敬的顧客,您好!感謝您入住天津京薊聖光温泉度假酒店。非常遺憾,我們的環境沒有讓您滿意,在此感到深深的歉意,非常感謝您為我們提出寶貴意見,幫我們發現問題,這對我們不斷地改進服務質量非常重要,我已將您的評論分享至酒店管理層及相關部門,我們會認真對待您給我們指出的問題。若您方便,希望您能聯繫我們,我們希望能夠了解更多細節,同時給我們一個向您表達感謝的機會。歡迎您再次光臨天津京薊聖光温泉度假酒店,讓我們有機會能夠彌補遺憾,祝您生活愉快!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The room was beautiful, clean and comfortable. The front desk and the hot spring attendant the next morning provided good service. Because I missed the hot spring time the day before, it was close to closing time when I went there. I wanted to take a look and take pictures of the hot spring rainforest, so I went there early after breakfast the next day. The attendant on duty at the hot spring immediately decided to open the door for me to go in and take pictures. Thank you!
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6/12
Response from Property: 尊敬的客人,您好。感謝光臨天津京薊聖光温泉度假酒店,我們更要感謝您對我們同事的讚揚。我會將此分享給他們,相信他們一定會備受鼓舞,更加熱情和用心地為客人服務。我們期待您的再次光臨。
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
4 review
3.6/5
Posted on Feb 14, 2025
I would like to express my special thanks to Jessica at the front desk. She is warm, beautiful and considerate. She provided a lot of convenience for my stay and solved many practical problems. I always stay in this hotel when I come to Jizhou for skiing. I sincerely hope that the hotel can do better and better.
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Response from Property: 尊敬的賓客您好,感謝您選擇天津京薊聖光温泉度假酒店,很遺憾沒有為您提供滿意的入住體驗,在此致以深深的歉意。您的反饋酒店非常重視,我們誠摯地邀請您致電“為您服務中心”總機,希望與您詳細的溝通,瞭解更多的情況,以便做出調整與改善。歡迎您再次光臨。
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The service was very good. We arrived early and checked in. Ctrip also provided a mini bar, 3 soft drinks and a bag of shrimp crackers. The double bed was enough for two large and two small beds. Two beds about 1.4 meters in size. Fruits were also given. The room was very large. I didn't prepare a bathtub bag, but this was actually provided. Give it a good review. Haha. The only thing is that the hotel charging plug is not USB. The hotel also does not provide plug rental. People who are used to only bringing USB cables should pay attention. You must bring everything. Breakfast is for 2 adults and 1 child. Children must be under 1.4 meters in size. If they exceed the limit, they will pay for the meal. We went late. The variety is OK. There are pancakes, fruit, tofu brain, small dumplings, bread, hot milk, etc. Anyway, there are some. I couldn't find anything to drink. I found the drinks at the entrance after eating. The hot spring is a one-time activity. There is no free entry and exit recently. There is a large swimming pool and a small bubble pool. The kids had so much fun. The swimming pool and the hot spring are not connected. You must go out from the swimming pool entrance, enter the hot spring front desk, and then walk through a passage. There are men's and women's locker rooms in front. Here I remind you to wear slippers, otherwise it will hurt your feet. The clerks are very kind. Seeing that I was in so much pain, they brought me a pair. Haha At the end, the children even drove the car. The whole process was comfortable and pleasant. The service was good. The children also had a lot of fun. I will come to Shengguang to stay next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review of Tianjin Jingji Shengguang Hot Spring Resort Hotel. It is our honor to receive your recognition. The hotel breakfast is a combination of Chinese and Western buffet. The chefs work hard to prepare delicious breakfast for customers every morning. Your satisfaction is our constant pursuit. Tianjin Jingji Shengguang Hot Spring Resort Hotel looks forward to your visit again.
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 11, 2025
As soon as I arrived in Jixian, I stayed at Shengguang Hotel. The service of the front desk lady was very good. She upgraded the room directly. Because the child's height exceeded the child's height, the front desk lady upgraded the adult breakfast directly. Thank you very much, the front desk lady, but I forgot to ask the lady's name. The only drawback is that the breakfast is a bit chaotic. It may be during the Spring Festival. The plates are almost empty. There is a shortage of supply. The manager of the restaurant has been busy. In addition, the lobby is a bit cold. The central air conditioning is not very good. It is mainly in the game area. It is very cold to take the children to play the game machine and sit for a while. I hope it can be improved next time. Overall, it is very good, and the service is excellent.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您的點評。我們努力就是為了讓您在旅途中感覺酒店和家一樣舒適,温馨,天津京薊聖光温泉度假酒店會一直陪伴在您的旅途生活中,其中還有很多驚喜等您來發現。期待您的再次光臨!
Xishanhanmu
Deluxe Double Room
Stayed in Jan 2025
Family
106 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The room is large, the decoration and facilities are quite grand, and the hygiene is impeccable. Of course, the decoration time is more than five years. The hotel lobby is very grand and gorgeous. There are children's playgrounds, swimming pools, hot springs, and many children playing. It is a real parent-child resort hotel. There is nothing wrong with the service. The price is reasonable and it is worth a visit.
Original TextTranslated by Google
6/8
Response from Property: 尊敬的客人,非常感謝您的點評,天津京薊聖光温泉度假酒店位於擁有“京津後花園”之稱的薊州區,遠離城市喧囂,二麪環山,面朝翠屏湖,環境優美,空氣清新,希望您在未來可以體驗更多來自酒店的貼心服務,期待您的再次光臨。