Hotel New Star Ikebukuro Reviews

Stayed here for 8 days and I can say that the place is really nice. It’s almost in the center of Tokyo and very accessible to the metro, which made getting around so convenient. The receptionists can understand English well, so we had no problems with communication at all. It truly made my Japan trip extra special! I just wish they had name tags so guests could address them directly for a more personal touch. I highly recommend this hotel for solo travelers or even groups. Will surely book here again on my next trip!

The staff know how to speak basic English (Love that). The cleaner did a good job in doing room service too. The hotel is also quite strategic as it is near to the Yamanote Line (10 minute walk to the station), in front of 24-hour operated FamilyMart (has ATM machine), some park and there is one halal restaurant near this hotel too.

The hotel is a 10-minute walk from the train station. Its located near restos and major shops. The room is comfortable enough.

The 12 PM check-out alone gets a huge thumbs-up! The room was so warm we didn't even need to turn on the heater. While the facilities are a bit dated, it's decent for the price.

The hotel location was so nice, nearby the train station and also easy to find the food, but as like hotel Japan type stile a little bit tiny, but if compared with the price it worth

I stumbled upon this hotel by chance for this trip, and my stay truly exceeded all expectations! From the moment I stepped into the lobby, I was met with such warmth. The front desk lady had a super sweet smile, making check-in a breeze – it took less than 3 minutes. She also thoughtfully shared tips on nearby restaurants and transportation, not even missing out on some hidden gems. The room itself was a delightful surprise. It was impeccably clean, the bedding was soft and skin-friendly, and the mattress was just the right balance of firm and soft. Coupled with excellent soundproofing, all my travel fatigue melted away the moment I hit the bed. The bathroom's wet and dry separation was well-designed, and the hot water supply was abundant and consistently warm. The toiletries had a fresh, pleasant scent without being overpowering – every detail showed thoughtful care. The in-room smart devices were easy to use, and the high-speed Wi-Fi was consistently smooth, perfect for both work and streaming. Even the USB charging ports by the bed were perfectly placed. The breakfast offered a wide variety of fresh options, with a balanced mix of Western and Chinese dishes. The quality of ingredients was top-notch, making for a very satisfying meal. From the cleaning staff in the public areas to every employee who greeted me as I passed by, everyone exuded genuine sincerity and professionalism. The value for money is truly exceptional. The convenient location, complete facilities, and heartwarming service make it a 'healing haven' during my travels. I've already recommended it to friends and will definitely choose to stay here again on my next visit!

Great location, clean room, nice staffs! Perfect for solo travellers!! Highly recommend!!!

The place is not brand-new but well-maintained. Room was cleaned daily. It’s walkable from Ikebukuro station, with restaurants and convenient stores along the way. Staff were friendly. You get all standard amenities. Some extra toiletries can be picked up at lobby.

It’s nice that they have a book corner. It would be better if they have laundry machine.

Its about 10min walk from Ikebukuro station. Very small entrance. There are plenty of restaurant near by. Rooms are very small, old style. Nothing uniq except it is affortable and it is near the Metro station.

Japan is truly a place where every inch of land is precious, so hotel rooms are generally small. This one was a bit old, but the cleanliness and service were decent. The location isn't far from the subway station, and it's quiet around there, not noisy at all.

Although the room is small, it's very clean, and the staff are enthusiastic and polite.

I’ve been greeted with an angry “what do you want?!” Hello to you too 😄 Wow, how about an anger management training for your receptionists? I didn’t take it personally, but it’s something worth mentioning in a review. I stayed in a single room. The room was basic, rather worn out. The pillow is flat so absolutely no support of comfort. Location is all right, few minutes walk from the train station where you can find lots of places to eat and drink. Staff 👎

Reception staff was rude. Air-conditioning not working, had to open window. Very run down place, won't recommend anyone to stay there.