To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(838)
Positive reviews(802)
Reviews with photos/video(200)
Classy environment(174)
Close to scenic area(99)
Delicious breakfast(79)
Garden view(53)
Friendly front desk staff(49)
Well decorated(46)
Has facilities for children(10)
Luxurious(6)
Negative reviews(36)
Zi Qi
Xiao Xiong Niao Family Room
Stayed in Mar 2024
Family
5 review
3.2/5
Posted on Apr 15, 2024
WiFi requires a local number, hence not foreign tourist friendly. Room was near the road hence at 6am, it was a lot of honking traffic sounds. Aircon is off but not informed at check-in, only after further prompt it was informed that the temperature is cooler hence aircon is off in the whole vicinity.
Response from Property: Dear guest, thank you for choosing Wuzhen Youge Garden Hotel.The hotel is located in the middle of the West Gate and East Gate scenic area of Wuzhen, which is very convenient for you to visite. Your satisfaction is our greatest motivation, your advice is our greatest wealth. We appraite your advice,and sorry for any inconvenience caused during your stay. We will strive to improve the sound insulation problem, and look forward to meeting you again! Wish you a happy life!
Loh soh fun
Langge Family Room
Stayed in May 2024
Family
17 review
4.0/5
Very Good
Posted on Jul 25, 2024
easy accessible
Response from Property: Dear guest, hello! Thank you very much for staying at Wuzhen Youge Garden Hotel and thank you for your recognition of us. Yogurt Hotel strives to provide every guest with high-quality services and a comfortable and warm stay experience. I wish you a happy life! ^_^ All hotel staff look forward to your coming again.
Guest User
Youyue Double Bed Room
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The service of this hotel is really amazing! From check-in to check-out, every detail is full of warmth and care. The staff is warm and considerate, polite and decent. Whether it is the front desk reception or the room service, it makes people feel the warmth of home. The room is clean and comfortable, with complete facilities, which meets all my needs during the trip.
Original TextTranslated by Google
Guest User
Youyue Twin Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
I chose to stay here after reading their reviews when booking on Ctrip. It is really good. The room is very clean as soon as you push the door. The windows are bright and clean. The location is very good. The scenery nearby is also very good. The front desk service is very enthusiastic. I am very satisfied with the overall stay. Everyone closes their eyes and enters
Original TextTranslated by Google
Guest User
Youyue Double Bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The decoration is quite good, the facilities are complete, and the price is reasonable. Hygiene: clean and tidy Environment: quiet, not noisy. Service: The lady at the front desk is warm and gentle... This hotel was recommended by a friend. It is next to Wuzhen and very close. It is very cost-effective. It is recommended for tourists to stay here.
Original TextTranslated by Google
Guest User
Youyue Twin Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
This hotel is highly recommended. The environment is good and the transportation is convenient. The lobby and rooms are clean and tidy. The facilities and equipment are very complete. The high-rise building is located in the community direction. There is a west light in the afternoon, and the scenery can be seen at a glance. The hotel is very high-end and the experience is quite good. The hotel is very cost-effective. Compared with many nearby hotels, I chose this one and I am very satisfied.
Original TextTranslated by Google
Response from Property: 尊敬賓客,您好!非常感謝您下榻烏鎮優格花園酒店,感謝您對我們的認可。優格酒店爭取為每位客人提供優質的服務,提供舒適、温馨的入住體驗,祝您生活愉快!^_^酒店全體員工期待您的再次到來。
Guest User
Youyue Twin Room
Stayed in Dec 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Clean and sanitary, cost-effective, good service attitude, all requests were addressed immediately, the hotel lobby is spacious, the first impression is very good, the room hardware facilities are good, the surrounding transportation and dining are convenient, I will choose it again on my next business trip!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇烏鎮優格花園酒店,並留下細緻的點評。您的滿意是我們最大的動力,您的建議是我們最大的財富。對於您不快的入住體驗我們深表歉意,我們一定努力提升我們的硬件設施,期待與您再次相會!祝您生活愉快!
Guest User
Youyue Double Bed Room
Stayed in Dec 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The decoration is elegant, the room facilities are complete, the bathrobe is of good quality 😌, and there is free tea, the teapot 🫖 is well-tuned, it's nice to drink tea and look at the scenery outside, the price is right. I will come again if I have the chance.
Original TextTranslated by Google
Response from Property: 尊敬賓客,您好!非常感謝您下榻烏鎮優格花園酒店,感謝您對我們的認可。優格酒店爭取為每位客人提供優質的服務,提供舒適、温馨的入住體驗,祝您生活愉快!^_^酒店全體員工期待您的再次到來。
Guest User
Youyue Twin Room
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The hotel is well decorated, the lobby is elegant, the service staff is enthusiastic and carefully introduced the tour route of Wuzhen. It is very convenient to walk from the hotel to Xizha Scenic Area in about 10 minutes. I will come again next time if I have the chance. I will give it a thumbs up.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的賓客,您好!非常感謝您選擇烏鎮優格花園酒店,並留下細緻的點評。您的滿意是我們最大的動力,您的建議是我們最大的財富。對於您不快的入住體驗我們深表歉意,我們一定努力提升我們的硬件設施,期待與您再次相會!祝您生活愉快!
Guest User
Youyue Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The hotel environment is very good, with parking lots both on the ground and underground. The lobby is large and bright, with a dedicated lounge area. The garden is beautiful with swings and pavilions. The front desk service is very good, the breakfast is also very rich, the room is very clean and comfortable, and it is quite close to the scenic spots.
Original TextTranslated by Google
6/9
Response from Property: 尊敬的賓客,您好!非常感謝您選擇烏鎮優格花園酒店,並留下細緻的點評。您的滿意是我們最大的動力,您的建議是我們最大的財富。對於您不快的入住體驗我們深表歉意,我們一定努力提升我們的硬件設施,期待與您再次相會!祝您生活愉快!
dawnkefir
Youyue Double Bed Room
Stayed in Nov 2024
Business travellers
6 review
3.2/5
Posted on Dec 27, 2024
The hotel front desk staff is very good and the service quality is good. However, the room hygiene needs to be improved, there is still dirt on the toilet, and the room lighting is too dim.
Original TextTranslated by Google
Anonymous User
Langge Superior Double Bed Suite
Stayed in Nov 2024
Couples
12 review
4.3/5
Very Good
Posted on Dec 9, 2024
The room is quite big, and the king-size bed suite can sleep 3 people without any pressure. There is a large bathtub for a comfortable bath and relaxation. The price is quite reasonable and it is close to the No. 1 gate of the scenic area. The disadvantage is that there is a smell when entering the room, and you need to open the window for ventilation. Some facilities in the room are relatively old, and some unused areas and corners are dusty, and the hot water is not particularly hot, it is relatively mild.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇烏鎮優格花園酒店,並留下細緻的點評。您的滿意是我們最大的動力,您的建議是我們最大的財富。對於您不快的入住體驗我們深表歉意,我們一定努力提升我們的硬件設施,期待與您再次相會!祝您生活愉快!
RiverBlue
Youyou Double Bed Room
Stayed in Oct 2024
Family
40 review
3.5/5
Posted on Dec 1, 2024
The room is too small, and it is different from the information on Ctrip. I asked for water once, but the waiter thought it was too much. It's funny. It's rare for a hotel to be like this.
Original TextTranslated by Google
彭家宝
Youyue Twin Room
Stayed in Sep 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Oct 26, 2024
The location of the hotel is good, and the nearby scenic spots are about ten minutes' walk away. But the receptionist was not very enthusiastic and cold, with only one person. The restaurant in the garden is also good, but I didn't have time to enjoy it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇烏鎮優格花園酒店,並留下細緻的點評。您的滿意是我們最大的動力,您的建議是我們最大的財富。對於您不快的入住體驗我們深表歉意,我們一定努力提升我們的硬件設施,期待與您再次相會!祝您生活愉快!
Guest User
Youyue Double Bed Room
Stayed in Sep 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The hotel room is quite cozy, the bedding is clean and comfortable, the lobby is grand, and the housekeeping lady is also very enthusiastic. I will definitely book again next time. It was a very satisfactory experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the Youger Garden Hotel! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet memories. We hope that our Youger Garden Hotel will be the warmest and most unique one in your memories. Your appreciation has given the hotel a lot and is also the driving force for our progress. We will continue to maintain our passion and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!