Hotel Hacienda del Valle

I am CEO and bir guide from South Birding Perú. And stayed at this hotel for 2 days and received the worst visitor reception ever. The resident manager jim pool or Mr. Pari, gave us no chance to clarify anything. None speak any language excep Alejandra in the restaurant, at the reception nobody explained to Us, how the lodge works, even in the room. Nobody told Us if breakfast was included or the time it opens. There was a girl in the reception who was complety lost and had no idea about our arrival and reservation and gave us rooms we did not asked. Administration led by Jim Pari or Jim pool was the worst ever had in my hotel trips. Woke my client up at 9:30pm for his passport even when they already had it. There was no way how to comunicate with somebody at the hotel because there was only a young girl who had not idea about our reservation. The manager reffered to my person as "el guía" and "el chófer" to my Driver, no respect at all. Never reffered to Us as visitor or client. Manager Mr. Jim Pari. Did not show any hotel education and respect to People. Any visitor who read this, make sure not to visit this Hotel since they do not have Experience People working in it. Not Recommended at all.