Urumqi Wanguo Hotel (International Grand Bazaar)

The room is very big and the dining downstairs is very convenient. The environment is very nice and clean. We first arrived here last night. We were traveling by car. My husband was reversing the car. Suddenly, a takeaway guy rushed over on an electric bike. I reminded him to be safe. He suddenly yelled at me hysterically, "Is this your place?" I was stunned and scared by the scolding. My experience of this city dropped to the freezing point. Fortunately, a person who was probably the person in charge of the hotel came out of the store to comfort me and said that I could talk to him if I had any problems and he would solve them.

The facilities look good, but the actual focus is not in place; The phone in the new room is broken, the other party can't hear my voice when I call, and I need to go downstairs to the front desk every time I need something. It happened to be the handover time of the front desk, and the front desk who received me left before finishing it, and I was stood up for several hours. Shower room: The water volume in the shower room is enough, but the drainage volume is much less than the water volume of the shower head, resulting in the waste water not being able to be drained out, and water accumulated under the feet, which is quite disgusting. Service: The towel is a little wet. Because of the phone failure, I went down to the front desk to ask for a replacement. Then I waited for a long time and no one came, so I went down to the front desk again. The towel I finally got was a foot pad... Can't you tell the difference between the towel and the foot pad?

The hotel room is very good 👌 and the parking space is large. The restaurant downstairs is very convenient and the food is delicious 😋 The front desk staff is also very enthusiastic and helpful. I am very satisfied 👍

When going to Urumqi, the first choice for accommodation is Urumqi Wanguo Hotel International Grand Bazaar Branch. I searched many stores online before I found this hotel suitable for accommodation with the elderly and children. The room is spacious and bright, the decoration is simple, generous and comfortable, and the spotless floor looks very comfortable. I especially want to praise the receptionist at the front desk. The service is considerate! Especially responsible! Our family arrived at the hotel at about 11 o'clock in the evening. The lady helped us solve some small problems and checked in smoothly. She also specially brought us cotton slippers for our little friends♥️. She patiently answered all kinds of questions🌹The lady is really gentle, beautiful and generous! In addition, the accommodation fee is very cheap, which is really worth it! ! ! Very comfortable♥️♥️♥️♥️♥️