3020-1 Tsurutamachi, Utsunomiya City, Tochigi Prefecture, 320-0851, JapanView Hotel Details
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Guest Reviews of Comfort Inn Utsunomiya Kanuma
8.4/10
Very Good
47 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities8.3
Service8.4
Cleanliness8.4
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All reviews(47)
Positive reviews(15)
Negative reviews(2)
Guest User
Standard Double Room Non smoking
Stayed in Aug 2025
Couple
1 review
8.0/10
Very Good
Posted on Oct 1, 2025
Hope next time hotel can provide halal food for others travelers.thank you
Guest User
Standard Double Room Non smoking
Stayed in Sep 2024
Couple
9 review
10/10
Outstanding
Posted on Oct 22, 2024
Good place and room, have car park for free, will come again for sure
Guest User
Standard Double Room Non smoking
Stayed in Sep 2024
Business traveller
21 review
8.0/10
Very Good
Posted on Oct 10, 2024
Free parking and very good priced
Guest User
Standard Double Room Non smoking
Stayed in Jan 2025
Business traveller
7 review
10/10
Outstanding
Posted on Feb 10, 2025
I always stay here when I go to Utsunomiya for work. I drive, so I don't have to worry about parking, and best of all,
the cleaning is thorough, and the bedding and pajamas are always clean, which is a relief.
The bathtub is large, so I always bring disposable bath salts and can relax and relieve my fatigue.
I'm grateful that there is coffee at the front desk.
I've just returned from a long trip abroad, and I'm really grateful for how clean this hotel is and how thoughtful the staff are.
I think it's wonderful that Japanese people do their jobs properly!
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Guest User
Standard Double Room Non smoking
Stayed in Feb 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Mar 16, 2025
Utsunomiya Hall is nice to watch the performances, it's clean
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M42417****
Standard Double Room Non smoking
Stayed in Oct 2024
Other
4 review
2.0/10
Posted on Nov 13, 2024
Inhumane and inconsiderate to others' feelings
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Guest User
Standard Double Room with Bunk Bed Smoking
Stayed in Oct 2023
Family
4 review
8.5/10
Very Good
Posted on Nov 15, 2023
We stayed here as a couple with our elementary school aged child. The children were super excited about the loft-style bed!
The adults slept in the loft-style bed, which wasn't too cramped and was fine.
We didn't stay here without breakfast, but the breakfast the other guests were having looked delicious. I think next time we'll include breakfast.
There was a ramen restaurant nearby, and it was delicious.
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Guest User
Standard Double Room Non smoking
Stayed in Sep 2023
Family
4 review
9.0/10
Great
Posted on Nov 29, 2023
The breakfast is rich, the room size is small and the parking space is not enough, but the price is affordable and clean, the price-performance ratio is good, and the number of service staff is quite sufficient. It is recommended to stay here
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Guest User
Standard Double Room Smoking
Stayed in Feb 2024
Couple
13 review
10/10
Outstanding
Posted on Apr 8, 2024
The interior is nice and the beds are well made
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Guest User
Standard Double Room with Bunk Bed Smoking
Stayed in Jul 2023
Family
1 review
7.0/10
Posted on Aug 26, 2023
The location is a little far from the city center, but since we went there by car, it wasn't a problem. There is ample parking space, and there are convenience stores and restaurants nearby. Is it a little inconvenient to use trains, buses, etc.?
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Anonymous User
Standard Double Room with Bunk Bed Smoking
Stayed in Jul 2023
Business traveller
1 review
7.0/10
Posted on Aug 23, 2023
It feels a little old, but there were no particular problems. Is the person next door snoring? I can hear noises. thank you very much.
It was around the water area, but the water was quite hot.
It felt like the hot water was just right according to the memory of the water.
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Guest User
Standard Double Room with Bunk Bed Non smoking
Stayed in Jul 2023
Family
4 review
5.5/10
Posted on Aug 21, 2023
I stayed with my wife and children in a standard double room with bunk beds. The room was clean, but it was so small that I had trouble finding space to spread out my suitcase. Since there are 3 people staying, it is inconvenient that there is only one chair. However, I made the reservation with cost performance in mind, so I'm satisfied.