Be Live Experience Varadero Reviews

The hotel needs renovation as soon as possible as the rooms are in bad condition. The receptionists needs to be trained to provide a descent service and learn how to communicate with each other because the miscommunication between them created many issues for me during my staying. My room was not cleaned properly before my arrival, i found trash from previous guests and many insects. The food was ok, the beach at the hotel is amazing. The waiters and bar staff were provided good and fast service.

The staff were friendly, but the hotel is too old and not well maintained. Very limited choices for foods; at El Bamboo and El Bistro also very limited, no shrimp, fish, prawns. The fruits at the buffet restaurant are always fresh and tasty, love guava and papaya!

The staff were excellent, food was fine, pool was pristine and the beach was spectacular

Spent a week here with a friend. Very old hotel. They have started renovating because of a new owner. Food was fine, but very little variety, which could really be improved. Hygiene was very poor, rooms were not clean, lots of mosquitoes in the room and bathroom. Don't expect too much from it! Furthermore, Cuba is of course beautiful and the location is nice, right on the beach. Staff does their best.

Very bad food, most days it wasn't fresh, and I was charged for a towel that I didn't lose my absurd fee, I don't recommend the hotel

We really enjoyed our stays, we just felt a lack of communication about the events that were going to happen (some we discovered straight away), the rest we highly recommend.

A normal hotel for Cuba, worth the money. Located within walking distance to the center. The food is quite monotonous, but quite good. The staff is friendly

The staff is super friendly, the sea and the beach are great, the price performance ratio is good, if I go to Varedero again, I will stay in the same hotel again.

The service was good for the price. I especially liked the staff.

Very good location in Varadero. The staff was very attentive and the buffet food was always varied and very delicious. I enjoyed my stay.

Bad experience; The hotel is well located But as soon as we arrived they told us that they were going to take a while to give us the room. But we never imagined that we would be without entering the room at 5:00 p.m. After being on the beach in the pool without being able to shower or change our clothes because the room was not there. Upon entering the room we find an old room, not renovated for years; in addition to being under construction and debris in the corridors. The room: old, with ants on the balcony, the pillows smelled horrible: they hadn't been washed in years, really bad. Then the Wi-Fi issue. We entered the hotel at 5:00 p.m. and we needed to communicate with our families and due to an absurd rule we had to wait until 4:35 p.m. for them to give us the password. The hotel drinks were watered down and the water didn't even taste good. In short, those four stars that the hotel has should be requalified. One night I ate vegetables that were in poor condition and although I quickly removed them, I spent the night in the bathroom.

Well located

Since May 1st 2023 the hotel chain of Be Live Experience have left Cuba. This hotel is now known by its original name of Villa Cuba Hotel or Hotel Villa Cuba. This is a hotel through all of the trials and tribulations of the past year which has plagued Cuba is still an outstanding hotel run by the best and most caring staff. There are difficulties and the biggest one is the elevators that have a mind of their own as to whether they will work or not. A word to anyone mobility challenged this may not be a perfect match. Saying that while we were there in April we saw 2 families who had family members in wheel chairs and some how they managed to get up and down. Once again the beach is spotless and tourists are helping by picking up after themselves. The gardens have never looked lovelier with flowers in bloom all over the gardens and the scents of them wonderful. The rum and beer was flowing and no shortages here. Eggs served every which way possible available at breakfast even crepes if one wanted to line up. Flour is in shortage but fresh breads and buns served at breakfast and lunch. No french fries, hot dogs and hamburgers but restaurant on the beach El Sitio ( maitre Ramon ) had a nice buffet and al la carte, pool bar Yoskiel and Taimey ) had sandwiches and omelet's to tempt everyone. Buffet at lunch had pasta's with all sorts of tempting sauces. The new director of the hotel is trying hard to make this hotel home to everyone encouraging repeaters to come out and enjoy events. A wonderful meet and greet at the pool bar with great music and dancing and cocktails to whet everyone pallet. ( thank you Dania and Madelyn for arranging that event ) It was wonderful to talk to friends we have met over the years and listen to great Cuban music. The Canadian dinner was delicious and served perfectly. New entertainer sang beautifully. The lobby coffee bar is a great place to meet and plan the day. And the lobby bar a great place to just relax before or after dinner having a wonderfully prepared cocktail. Thank you Corso, Evidio and Gordeio. Yes, its an old hotel 1997 and it has some issue's but the people of Cuba, the beach, the gardens we 4 are already planning 2025. Thank you one and all for a wonderful 2 weeks. Even the weather was perfect. gracias.

7th time there and requested room 3 months in advance, got a garbage room. Sorry, we have no more rooms. We don't care if you were here 7 times, here's your key. Elevator not working so we drag our suitcases up to 5th floor. ( elevators not working for 7 days) Food was typical for the shortages in Cuba , no eggs, potatoes, burgers, fries, hot dogs, bread.