Be Live Experience Varadero Reviews

The hotel needs renovation as soon as possible as the rooms are in bad condition. The receptionists needs to be trained to provide a descent service and learn how to communicate with each other because the miscommunication between them created many issues for me during my staying. My room was not cleaned properly before my arrival, i found trash from previous guests and many insects. The food was ok, the beach at the hotel is amazing. The waiters and bar staff were provided good and fast service.

The staff were friendly, but the hotel is too old and not well maintained. Very limited choices for foods; at El Bamboo and El Bistro also very limited, no shrimp, fish, prawns. The fruits at the buffet restaurant are always fresh and tasty, love guava and papaya!

The staff were excellent, food was fine, pool was pristine and the beach was spectacular

Spent a week here with a friend. Very old hotel. They have started renovating because of a new owner. Food was fine, but very little variety, which could really be improved. Hygiene was very poor, rooms were not clean, lots of mosquitoes in the room and bathroom. Don't expect too much from it! Furthermore, Cuba is of course beautiful and the location is nice, right on the beach. Staff does their best.

Very bad food, most days it wasn't fresh, and I was charged for a towel that I didn't lose my absurd fee, I don't recommend the hotel

Hotel well located on the beachfront. The room we were given was unbelievable: dirty, looking like it had been uninhabited for years, smelly, flush toilet not working, broken lamps and no bulbs. We asked to change and only the third room seemed a little less bad. For this you had to pay extra. We stayed one night, but as the hygiene conditions continued to be unacceptable, we decided to move to another hotel, trying to save our vacation. The Restaurant was equally dirty and smelly. Very poor food, in terms of quality and preparation. Impossible to eat.

We really enjoyed our stays, we just felt a lack of communication about the events that were going to happen (some we discovered straight away), the rest we highly recommend.

A normal hotel for Cuba, worth the money. Located within walking distance to the center. The food is quite monotonous, but quite good. The staff is friendly

The staff is super friendly, the sea and the beach are great, the price performance ratio is good, if I go to Varedero again, I will stay in the same hotel again.

The service was good for the price. I especially liked the staff.

Very good location in Varadero. The staff was very attentive and the buffet food was always varied and very delicious. I enjoyed my stay.

Bad experience; The hotel is well located But as soon as we arrived they told us that they were going to take a while to give us the room. But we never imagined that we would be without entering the room at 5:00 p.m. After being on the beach in the pool without being able to shower or change our clothes because the room was not there. Upon entering the room we find an old room, not renovated for years; in addition to being under construction and debris in the corridors. The room: old, with ants on the balcony, the pillows smelled horrible: they hadn't been washed in years, really bad. Then the Wi-Fi issue. We entered the hotel at 5:00 p.m. and we needed to communicate with our families and due to an absurd rule we had to wait until 4:35 p.m. for them to give us the password. The hotel drinks were watered down and the water didn't even taste good. In short, those four stars that the hotel has should be requalified. One night I ate vegetables that were in poor condition and although I quickly removed them, I spent the night in the bathroom.

Well located

I would go back in a heartbeat! The beach was perfect and the water was unbelievably warm and swimable, even for small children. The grounds and pool were well-kept and cleaned regularly. The shows were well done and unique (water ballet, magic show, etc.). The AC in the rooms was consistent and kept us nice and cool and I appreciated the mini fridge in the room. Beds were comfortable. They supplied us with a good amount of bottled water in the room. Service was good, but almost no fluent English-speaking workers (this is different from the last 2 times I went to Cuba - 2014 and 2019). There were always shaded lounge chairs available at the beach and it was never crowded. Food is simple and whatever is in season at the time -- I didn't know you could prepare pumpkin that many ways (ha ha). It was very, very peaceful. It still was Cuba, though, so be prepared to manage your expectations. My first impression was "YIKES!" when we got there. There were 7 short power outages on the first day and the room was rustic at best -- dirty grout, dirty shower curtain, broken safe, broken bedside table, etc. Extra pillow in the closet was sour and moldy. Food was a bit of a situation since they almost always ran out of afternoon snacks (leftover sandwiches and pancakes). They ran out of Cola one day. No tea. My son found barbeque bristles in his pasta-- thankfully, he picked them out of his mouth and didn't swallow them. All of the other Canadian travelers we met had the same digestive issues as my family of 4 -- 2 days of frequent visits to the washroom. The positives definitely outweighed the negatives, though. We had a great vacation!!