The Amauris Vienna - Relais & Châteaux

This hotel is cozy and comfortable, perfect for a vacation! The warm and comfortable atmosphere immediately hits you upon entering, making you relax. We arrived at a little after 7:00 for an early flight, and the hotel staff were so welcoming and attentive. They asked about breakfast first and had our room ready by 9:00. The breakfast menu was diverse and plentiful, satisfying every taste. Even better, its prime location makes it incredibly convenient for both sightseeing and shopping, with the busiest shopping street a 10-minute walk away.

This hotel is a truly luxurious hotel, surpassing the five-star mark and offering excellent value. The check-in experience was wonderful, with a seated check-in and a complimentary glass of sparkling wine. The entire staff was welcoming and professional, and the concierge was helpful and informative about the city and surrounding areas. The hotel boasts both a modern elevator and an impressively preserved vintage elevator. The rooms are decorated with modern luxury, and the lighting control system is functional, including a darkened switch in the bathroom for nighttime use. A tablet at the bedside allows for control of the lights, air conditioning, and TV, as well as for ordering meals and requesting any amenities. The bed and pillows (a long pillow menu is available) are the most comfortable I've ever stayed in a hotel, bar none. Housekeeping and turndown service are impeccable. The water pressure in the bathroom is excellent. The à la carte breakfast is reasonably priced, the menu is extensive, and it's delicious. I did encounter issues with the Wi-Fi and the door lock, so I can't say there were no flaws. However, the speed with which these issues were resolved makes me believe they were rare instances of bad luck. The biggest issue, however, was the room layout, especially the small bathroom area, which made it impossible to open or close the door with a floor mat, as it would get stuck in the gap—an absurdity for a hotel of this caliber. Since I booked the best non-suite room, it's possible that only the suite bathroom would be larger to avoid this problem. Overall, as long as you like the decor, I would still consider this a good choice for accommodation in Vienna.

A very good hotel, very clean, and embodies European etiquette. The key is that it is very close to the tourist attractions, right near the Golden Hall.

The lobby is small, the room is ok, but the location is super convenient