Guest User
March 15, 2023
I arrived at Barn1920's this afternoon, and the staff told me that they had a bed for me in a mixed dorm and NOT in the 4-bed female room as I had booked, claiming that other people had already checked in before me (? !??!), to which I replied no - my reservation was for another room and it is their responsibility to manage reservations properly. After some reluctance, they said that after all I did have a bed in a women's room, but it had to be the top bed - which is irrelevant to me, there was no specificity in the bed when I chose it. There they checked me in - a little reluctantly - even suggesting that I not check in and go to another hostel instead as "there are many in the city". I thought it was strange, and it sounds like a scam to me. When they took me to the room, it only had one bed occupied and three free, so I asked why they didn't let me check in initially?! The guy (who, when I asked him his name, just said he was "Bie") got very upset, and threatened me with calling management, for which I thanked him. He called management but wouldn't let me speak to her, said she was very busy and couldn't speak to me. I insisted again, and at one point, in a threatening tone, he said that he was afraid of me. I ended up speaking to the management, WHO ASKED ME TO CANCEL THE RESERVATION (!!!) and they would give me a refund, but I think this situation should be reported to the platform where I made the reservation and stay here as a warning sign to future travelers to this accommodation because something is not right with them!
Original TextTranslation provided by Google