Sheraton Miramar Hotel & Convention Center Reviews

Spa is excellent, however it’s divided for women and men

Dear Sir, I have an issue to be resolved I WAS overcharged. The hotel did charge taxes (VAT) twice ,they did charge Chilean $ 229.000 which includes the tax and on top they charged the tax again over the 229.000

Great

Great location! The surrounding scenery is beautiful! The rooms are clean♪ The staff are very kind. The hotel facilities are excellent and it is very comfortable. The food is delicious and there is a wide variety of dishes to choose from. It is very convenient for going to tourist spots. I will definitely recommend it to my friends.

It’s a good idea to visit the Sheraton in Viña! Outside the window is Viña's famous Waffle Castle. The V balcony is perfect for watching the sunrise and sunset, and the view is very good! The hotel's service is very good and responsive to all requests. Self-driving parking is also very convenient. The breakfast category is quite complete and the ingredients are relatively healthy. In addition, special praise should be given to the hotel's swimming pool. The water temperature and indoor temperature are very suitable. The hotel also provides everyone with heated towels. It can be seen that they are very attentive to the service!

Ok the hotel is very good

The room is large and clean, and the breakfast is rich in variety. Very good service attitude

The location is very good, facing the sea. Room facilities are good. Good service

Very very good hotel

Lamentablemente un hotel de esta categoría (5estrellas) no puede tener los inconvenientes que tuvimos, a saber. 1) En el restaurante tanto a la noche como a la mañana (desayuno) había bastante olor a comida. 2) Había excremento de gaviotas en los vidrios internos del hotel . 3) El secador de cabello no funcionaba y el reemplazo tuvo que ser solicitado en forma personal en el lobby y no a través del teléfono de la habitación al comunicarnos con la conserjería. 4) No había toallas para secarse el cabello y envolverse. 5) La salida de baño era talle S y no había forma de comunicarse para el cambio. Si bien son problemas menores, no resulta menos cierto que la calidad, envergadura y clase del hotel no puede ni debe permitirse. También resulta cierto que la vista de la habitación, atención del personal tanto de piso, restaurantes y de la consejería han sido excelentes. Sin otro particular, los saludo muy cordialmente. Dr. Nicolás Roberto Cavalli