Minamimigiwacho 18, Wakayama City, Wakayama Prefecture, 640-8232, JapanView Hotel Details
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Smile Hotel Wakayama Guest Reviews
4.1/5
Very Good
97 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.2
Cleanliness4.3
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All reviews(97)
Positive reviews(93)
Reviews with photos/video(31)
Clean and tidy(18)
Loved the view(16)
Convenient location(16)
Awesome stay(14)
Friendly owner(12)
Great location(12)
Great value for money(11)
Negative reviews(4)
Anonymous User
Standard Twin Room Non smoking
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 10, 2024
The location is very good facing the Wakayama Castle, breakfast is ok, the price is very reasonable, highly recommended !
Anonymous User
Standard Single Room Non smoking
Stayed in Aug 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The amenities are a bit on the retro side, but the overall service and comfort are beyond expectations. Excellent bedding and linen, nice fragrance in public spaces, vending machines with cup ramen and other food and drinks, free toiletries and tea sachets at the lobby. Asked for a room with the castle view and the hotel kindly met my request. Amazing! Location also Ok. Breakfast quite nice, especially the Japanese dishes. Bus stop and convenience store nearby. Would definitely stay here again.
Jakarin
Standard Single Room Non smoking
Stayed in Mar 2024
Solo travellers
1 review
4.5/5
Great
Posted on Apr 14, 2024
A bit far from wakayama station but close to wakayama castle
I got a room with a night view of the castle : magnificent!
Guest User
Standard Single Room Non smoking
Stayed in Mar 2024
Solo travellers
3 review
3.5/5
Posted on May 16, 2024
the location of the hotel is nice,
Hotel it was clean and good bed.
Guest User
Standard Twin Room Non smoking
Stayed in Nov 2023
Family
7 review
3.5/5
Posted on Dec 25, 2023
It is newer then the other smile hotel i have been to. Clraniness was great. But the laundry room was very cold...
Kwok Chung Lin
Standard Twin Room Non smoking
Stayed in Nov 2023
Family
11 review
5.0/5
Outstanding
Posted on Dec 13, 2023
clean and tidy, excellent customer service, excellent room view (especially breakfast view in the canteen)!!
Talat
Standard Single Room Non smoking
Stayed in May 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 12, 2023
Really enjoyed my stay. I could see wakayama fort from room window.
Pablo C
Standard Twin Room Non smoking
Stayed in Mar 2023
Couples
68 review
4.7/5
Amazing
Posted on Apr 24, 2023
Good business hotel in Wakayama in front of the Wakayama castle.
Rooms are quite old fashion but spacious, with optional Castle view.
Touravelholic
Standard Single Room Non smoking
Stayed in Aug 2023
Business travellers
202 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Location is near to Wakayama castle, nice view from the room. Quite far to any convenient store.
Guest User
Standard Twin Room Non smoking
Stayed in Feb 2023
Couples
1 review
2.2/5
Posted on Mar 2, 2023
Could not change the AC mode so it was pump hot air even when set to 19°c.
日本佬
Standard Twin Room Smoking
Stayed in Apr 2024
Family
44 review
5.0/5
Outstanding
Posted on Jun 3, 2024
This is good
Tak Keung
Standard Twin Room Smoking
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 20, 2024
good service
King To
Standard Twin Room Non smoking
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Dec 25, 2024
It's near the train station, about three or four feet away, and there's a bus stop at the door. The most important thing is that the room faces Wakayama Castle. It's a good experience to sit in the room and look at the landmarks in the distance.
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Guest User
Standard Single Room Non smoking
Stayed in Oct 2024
Solo travellers
6 review
4.5/5
Great
Posted on Nov 27, 2024
The transportation is very convenient. There is a bus stop two or three minutes away from the door. The bus can go to Kuroshio Market. There is a restaurant on the ninth floor with a good view of Wakayama Castle. The hotel's soundproofing is average. In the middle of the night when I checked in, a Korean couple next door was very noisy. I complained to the hotel and it was quickly resolved.
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Mary
Standard Twin Room Smoking
Stayed in Oct 2024
Solo travellers
18 review
4.5/5
Great
Posted on Dec 1, 2024
The hotel is a little far from Wakayama Station, 10 minutes by bus. Wakayama Castle is opposite the hotel, which is convenient for visiting. The room is a little small, but clean and tidy, and you can see Wakayama Castle.