Hotel near Downtown Washington,Washington D.C.72.1% of visitors choose this area
SSeanChen2024.10.04
The location is pretty good and the breakfast is awesome. The only concern is the dinner quality fluctuates since I ordered shrimp rice for 2 times and the flavor quite different. The service of brick stone restaurant was also need improvement.
Breakfast is good, happy hours in the evening, free drinks. The hotel has an underground car park, which costs 50 knives per night. There is a public underground parking lot of 35 knives at a junction to the south, less than 50 meters. The best thing is that the hotel staff is very dedicated and friendly. Chinese staff can introduce you to nearby scenic spots
Facilities: Not bad, the location is a bit biased, it is not easy to take a taxi to the airport in the morning
The air conditioner blows directly on the bed, the sound is a bit loud
Hygiene: clean
Environment: From the design can see a little sense of age
There are a lot of breakfast people, it is recommended to eat off the peak
Service: Service attitude is quite satisfactory
Except for the last night at four o'clock in the morning, the TV was turned on by itself. It couldn't be turned off. It was a little scary. A picture taken on the balcony was attached.
To be honest, this staying experience is not good. I have booked N hotels in Ctrip and never had any problems. The problems encountered this time are very speechless. Because I had two children, I booked a twin room on Ctrip. At the front desk of the hotel, they told me that when Ctrip booked with the hotel, they indicated it was a double room! I gave the Ctrip order to the front desk, but they said that Ctrip must specify the bed when booking. I contacted Ctrip customer service, what is more speechless is that Ctrip customer service actually said that the double bed double bed in Ctrip refers to the double bed! !! I've lived in the United States for 25 years, and this is the first time I've heard an explanation like this ... well, Ctrip, you're awesome!
In the end, because the hotel did not have spare twin rooms, it would only take 5 days ...
A company that refuses to admit its mistakes. I don't know what the future holds ...
Very Good
106 reviews
8.2/10
Price from
£124
per night
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Latest Guest Reviews for Embassy Suites by Hilton Hotels in Washington D.C.
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Read the latest Embassy Suites by Hilton hotel reviews in Washington D.C.—see what guests loved.
8.2/10
Very Good
JJIAKAITo be honest, this staying experience is not good. I have booked N hotels in Ctrip and never had any problems. The problems encountered this time are very speechless. Because I had two children, I booked a twin room on Ctrip. At the front desk of the hotel, they told me that when Ctrip booked with the hotel, they indicated it was a double room! I gave the Ctrip order to the front desk, but they said that Ctrip must specify the bed when booking. I contacted Ctrip customer service, what is more speechless is that Ctrip customer service actually said that the double bed double bed in Ctrip refers to the double bed! !! I've lived in the United States for 25 years, and this is the first time I've heard an explanation like this ... well, Ctrip, you're awesome!
In the end, because the hotel did not have spare twin rooms, it would only take 5 days ...
A company that refuses to admit its mistakes. I don't know what the future holds ...
SSeanChenThe location is pretty good and the breakfast is awesome. The only concern is the dinner quality fluctuates since I ordered shrimp rice for 2 times and the flavor quite different. The service of brick stone restaurant was also need improvement.
巴巴苗Breakfast is good, happy hours in the evening, free drinks. The hotel has an underground car park, which costs 50 knives per night. There is a public underground parking lot of 35 knives at a junction to the south, less than 50 meters. The best thing is that the hotel staff is very dedicated and friendly. Chinese staff can introduce you to nearby scenic spots
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