5-Star Hotels in Washington D.C.

The hotel is clean and comfortable, I will stay there again if necessary! All five points!

The hotel's location is excellent, making it super convenient to visit the White House – the entrance queue is just across the street. Beyond the great location, there's not much else to rave about. 😂 The staff were incredibly cold; not a single smile, and even the room service operator had an icy tone. There was absolutely no sense of hospitality. The facilities are outdated; the hairdryer looked like it was from the last century, and the shower only had a fixed overhead head, which was really inconvenient for bathing a child. The pillows and mattress were uncomfortable, and the curtains didn't close properly, letting light in – overall, I didn't get a good night's sleep. Another baffling design flaw was how far the power outlets were from the countertops, making them extremely inconvenient to use.

The bedding and environment of this hotel are all very good. The most criticized thing is that some of the charges are not clear, and it is easy to overspend and overpay. For example, breakfast is provided, but in fact each room is controlled at 80 US dollars, and the excess is paid by yourself. Because it is a à la carte meal, the price on the menu does not include tax, and guests will not consider these things in advance. When calculating the amount, they usually exceed the amount because of not considering the tax. There is also a 30 US dollar mini bar and bar, which is simply mandatory consumption. Because of these two items, guests feel very bad, and feel that the hotel or the dealer is not authentic. I hope to explain this in detail in the reservation instructions.

The location is fantastic, right next to the White House and just a 10-minute walk from the metro station. The staff were all incredibly warm and friendly. I arrived early and they allowed me to check in right away. At check-out, I was pleasantly surprised to find it was 12 PM, which was a huge bonus as most other hotels in the US have an 11 AM check-out. I got to enjoy an extra hour of sleep! The room was also very spacious; the bathroom alone could rival the total square footage of some hotels in Japan, if you know what I mean? Highly recommend.

The hotel was so-so, a bit old. I don't remember much about it, I didn't even take many photos. The parking fee was extremely expensive. That's typical of hotels in the US. However, this hotel charged for half a day or a full day's parking each time you went out.

The location is great! It's not far to walk anywhere. The service quality of the hotel restaurant is very poor. It is not recommended to eat there

This stay was a complicated experience. The hotel is popular, but the service response is really not up to par. There is a long queue for check-in and check-out. The room request cannot be processed in time, which makes people anxious. The lighting design of the room is unreasonable. There are only floor lamps and table lamps, which are dim at night. And there is no drinking water, which is too inconvenient. However, the sanitation is very clean, which is worthy of recognition. The sound insulation is poor. If there is any movement outside, it can be heard clearly in the room, making it difficult to sleep well. In addition, the decoration is old and the corridor is gloomy, which makes me feel creepy when walking at night. It is affordable and has a five-star brand. If the budget is limited, it can be used. But the hardware and service are in urgent need of upgrading, otherwise it is difficult to retain guests. I hope it can be improved.

The room is very good, the furniture and bedding are very new and clean, and it is tidy every day without tipping. In the end, we realized that when we gave a tip (it was the last day), we also gave each of my family of four bathrobes, disposable fur mops, and snacks. The common room I booked was automatically upgraded to a sea view twin room! The service at the front desk is also very thoughtful. You can answer any questions about bottled water for free. You can ask him how many bottles he wants, and you can drink lemonade and orange juice in the lobby. There is no time to swim in the heated swimming pool. The underground parking lot costs 10 knives an hour and 75 knives overnight. Wharf has a good environment for shopping and eating, and the sea breeze is comfortable. I strongly recommend this hotel!

The hardware of the hotel is great, from the lobby to the indoor facilities, it is in line with the grade of St. Regis. But the service is really disappointing. It took more than 30 minutes to ask for a pair of slippers, and I waited for an hour and a half for a toothbrush, but it still didn't come. I called to ask, and the reply was: I forgot! I checked out on the third day and told the person in charge about such bad service. This person said sorry, but he was actually very arrogant and didn't apologize sincerely. No one helped with the luggage when I left the hotel. The guy at the door didn't leave at all. Well, I saved the money for a cup of coffee. DC St. Regis, no chance next time!

Come to DC to live in Park Hyatt for 3 days. The area where you are located should be good. If you take a taxi, you can't go anywhere, but if you take the subway, there is still a distance from the subway station. The doorman is more welcoming. The only drawback is that the three nights of staying in the hotel did not change the toiletries once.