Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin) Reviews
Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin)
No.456 Jiefang Road, Wuhan, ChinaView Hotel Details
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Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin) Guest Reviews
4.8/5
Amazing
7618 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(7618)
Positive reviews(7555)
Reviews with photos/video(2523)
Delicious breakfast(1146)
Friendly front desk staff(656)
Tasty restaurant(536)
Great location(434)
Perfect for kids(327)
Loved the night views(90)
Delicious buffet(74)
Negative reviews(63)
Kow Cheun
Guestroom (Double bed)
Stayed in 2024年3月
Couples
3 review
Outstanding
Posted on 2024年3月31日
Pleasant to stay in this hotel. Excellent location. Easy accessible to scenic spots. The front desk personnel 小文, 小玉, 小圆, 小樱are very helpful and polite. They are willing to take extra miles to help. The restaurant staff 007, and the cleaning lady are very courteous and helpful too. Worth for money stay. T
My Travel Formula
Family Room
Stayed in 2024年3月
Family
20 review
Amazing
Posted on 2024年4月25日
Very near to the Crane tower, and the location is convenient to many places. Breakfast is OK with variety to choose. Stuffs are super friendly too and patient in explaining the direction of scenic areas
Arina_A
Family Room
Stayed in 2024年3月
Family
2 review
Amazing
Posted on 2024年3月18日
We stayed in Kailaixi Hotel in a family room with 3 beds. The room was cleaned every day, has a huge window and good sound-proof. The location is great - we could enjoy the Yellow Crane Tower and the Yangtze river bridge from our room window, it takes 5 mins to get to the subway station.
Everything is great about the hotel, just a little drawback — poor WiFi, especially in the evening. The variety of food for breakfast is impressive, although there is not much Western food, mainly Chinese. Restaurant staff, namely the lady "007", is very friendly and she treated us kindly and taught us to use chopsticks! Thank you, "007"!
There is a lot of free stuff in the hotel — water, snacks and good coffee in the lobby.
All in all, the Kailaixi Hotel impressed us a lot! I can't see any rude disadvantages, and I personally can't see much difference between Kailaixi, which is 3-star hotel, and any other 4-star hotel. I think Kailaixi hotel deserves 4 stars!
Response from Property: Dear guest, thank you for your recognition and evaluation of us. To us, you are also a great guest. Every need of the guest is the direction for which we sincerely strive. We will re-debug the hotel's overall network to see if it is due to municipal management maintenance or any of our own reasons. I also hope that if you have any questions next time, you can contact us directly and we will definitely solve it for you in time! Looking forward to your next trip, we can create more perfect services for you. wish you a happy life!
Guest User
Guestroom (2 beds)
Stayed in 2023年12月
Family
3 review
Amazing
Posted on 2023年12月27日
The location and facilities are generally good in all aspects. All the staffs were friendly. Starting from the front desk, daily house keeping and restaurant 007. Their services were excellent. We were so touched with the written note.
Response from Property: {300 meters from the Internet celebrity subway entrance} + {800 meters from the Yangtze River Bridge} + (900 meters from Tan Hualin} Dear guest, hello, thank you for choosing Kai Laixi Hotel. We are very honored to have your excellent comments about us. ’s praise! Our hotel focuses on the thoughtfulness of service and aims to open up a new life experience for you with excellent quality, comfortable a**osphere, and unique geographical advantages. It is precisely because of the recognition from guests like you that we have We are motivated to serve you better and we sincerely look forward to your visit again. I wish you a happy life!
Guest User
Guestroom (2 beds)
Stayed in 2023年12月
Solo travellers
6 review
Outstanding
Posted on 2023年12月17日
Great hotel with big rooms at a convenient location near tourist hotspots. Plus point for free washing machines and dryers guests can use.
Response from Property: [Free parking] + [Self-service ironing] + [303 meters from the Internet celebrity subway entrance] Dear guests: Hello! Thank you very much for your support and trust in us. We have equipped a laundry room to facilitate your travel. In the future, we will continue to adhere to the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay at Kailaixi. We look forward to your coming again to review our progress, and wish you a happy day!
PENG KHUEN
Duplex Room (Double bed)
Stayed in 2023年11月
Solo travellers
2 review
Outstanding
Posted on 2023年11月15日
The teams provided good services especially at reception and restaurant. Clean and comfortable room. Thanks to reception team (小玉，小余，罗经理和焦主任) and restaurant team (007 and 066).
Response from Property: [Free gym] + [Three kilometers to the subway station] + [Free parking] Dear guests, thank you very much for choosing to stay at Kailash Hotel. Thank you for your five-star praise of the hotel. The hotel has always maintained high-quality services and excellent We will work more seriously to improve and improve our services in the future. We pay attention to the guest's stay experience and strive to create a comfortable and warm stay environment for every guest. Thank you again for your review and look forward to your visit again. ! wish you a happy life!
Chengcf10
Family Room
Stayed in 2024年3月
Family
1 review
Amazing
Posted on 2024年3月28日
My stay at Kailaixi hotel is exceptional as the staff are friendly and quality. They helped me to clean my luggage (outer) when they saw that it's dirty. Customer service is great. Highly recomended.
Kongchengyizui
Cozy Queen Room
Stayed in 2023年11月
Business travellers
2 review
Outstanding
Posted on 2023年12月19日
This hotel is very good, very good, very good.
Response from Property: [Yellow Crane Tower Viewing Photo Spot on the 12th Floor] + [Tram Charging Pile] + [300 meters from the Internet celebrity subway entrance] Dear guests, hello, as a service industry, the hotel’s purpose is to hope that every guest who comes to the hotel You can live comfortably and at ease. This is also the goal that all our employees at Kailaixi have been working hard for. We pay attention to the guest's stay experience and strive to create a good stay experience for every guest. Welcome your next visit! wish you a happy life!
Cathy
Family Room
Stayed in 2023年12月
Family
6 review
Outstanding
Posted on 2024年1月3日
We have a lovely stay at Kailaixi hotel. Everything is perfect. Perfect location, super friendly and helpful staff, nice breakfast and clean room. We can’t ask more. Thank you to the staff who cleaned our room - she or he did amazing job! Thank you to the canteen ladies( staff 066,007 and a lot of them I can’t remember the number). They are so nice and friendly. Thank you!
Response from Property: [Free parking] + [Self-service ironing] + [303 meters from the Internet celebrity subway entrance] Dear guests: Hello! Thank you very much for choosing to stay at Gloria Hotel and for sincerely praising the service of our colleagues. Because of your support and encouragement from guests who are willing to provide sincere feedback and give us positive energy, we have a steady stream of motivation and enthusiasm. Go do our job well. Kailaixi warmly looks forward to your visit again! wish you a happy life!
Guest User
Deluxe Double Room
Stayed in 2024年1月
Couples
4 review
Outstanding
Posted on 2024年1月13日
I've stayed in many hotels in Wuhan, but this one was truly outstanding – absolutely amazing.
Response from Property: [300 meters from the Internet celebrity subway entrance] + [800 meters from the Yangtze River Bridge] + [900 meters from Tan Hualin] Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you! wish you a happy life!
Santiago
Deluxe Double Room
Stayed in 2023年12月
Solo travellers
4 review
Outstanding
Posted on 2024年1月8日
Everything was perfect. The staff was friendly, the installations were amazing and the location was also good. I can't really say anything bad about it.
Response from Property: [Luggage Storage] + [Tram Charging Station] + [500 meters from Wuchang River Beach] Dear guests, hello! Thank you for staying at Kailaixi Hotel and giving us a full five-star rating! ! Our hotel is a comprehensive hotel suitable for family travel and business guests. Hubu Lane, Yangtze River Bridge, Tanhualin, etc. are all within walking distance. There are also cultural sites such as the Agricultural Lecture Center and the 1911 Revolution Museum nearby. And our restaurant is the most unique restaurant with a view in this area. Sitting on the 12th floor, you can have a panoramic view of the Yangtze River Bridge, the river view and the Yellow Crane Tower. It is also the wish of all our employees to satisfy you. welcome next time! wish you a happy life!
Guest User
Family Room
Stayed in 2023年10月
Family
1 review
Outstanding
Posted on 2023年10月24日
Amazing stay. Clean rooms located centrally. We could see yellow crane tower from our windows. Staff at desk and breakfast all warm and accomodating. Would stay there again!
Response from Property: [Free self-service laundry room] + [Tram charging pile] + [Three kilometers to the subway station] Dear guests: Hello! Thank you for your perfect review. We are very happy to see that you commented that our stay was amazing and that you felt warm and comfortable. We sincerely look forward to your visit again and wish you a happy life!
Hope
Guestroom (Double bed)
Stayed in 2024年1月
Solo travellers
2 review
Posted on 2024年1月10日
Hotel is so old, so much different from the view of App pictures.
Response from Property: Dear guests: Hello! The rooms in our hotel are located on floors 3-11, and the 12th floor is a restaurant with a view. In 2021, we replaced the facilities and equipment in the rooms on different floors, including mattresses, curtains, wallpapers, murals, floors, sound insulation layers, etc. Because the doors and cabinets used to be made of relatively good solid wood, we have not replaced them. The overall style is more retro, but the moving experience is still very comfortable. Secondly, our fun and super-exclusive rooms on the 3rd floor are decorated according to the style preferred by young people. The overall color is Armani yellow, which is quite vibrant. You can also try our rooms on the 3rd floor next time. I believe you will like it. . We will continue to update facilities and equipment in the future. I hope you will be satisfied next time and wish you happiness every day!
Outchase
Guestroom (2 beds)
Stayed in 2024年5月
Solo travellers
6 review
Outstanding
Posted on 2024年5月19日
Good washing machine and very friendly
Isa in 中国
Duplex Room (Double bed)
Stayed in 2023年1月
Solo travellers
58 review
Great
Posted on 2023年1月31日
The location is pretty good if you want to visit the yellow crane tower. The staff was very friendly and check in was very easy.
The floor could have been cleaner and it smelled like cigarette in the shower.
The breakfast was decent.
Response from Property: Dear guests: Hello! Thank you for your review. Your support and encouragement are our greatest motivation to move forward. Kailaixi Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. The number of guests during the Spring Festival is too large. After seeing your suggestions, we have already scheduled floor cleaning on the schedule and will strengthen management in the future. Kailaixi looks forward to your visit again! wish you a happy life!
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