Crowne Plaza Hotels in Wuxi

The housekeeper Eric was very welcoming and added WeChat in advance to ask if there were any special needs. He helped to upgrade the room for free when checking in. The overall environment of the hotel is very good. There is a children's playground on the first floor, which is suitable for traveling with babies.

The staff went out of their way to assist us with local transport and going the exstra mile to help us be comforyable and to make our stay pleasant. The Chines restaurant was a challange to eat at but room service food was lovely. Nearby parks to walk in is lovely also close to old city to feel some Chines culture. Thanks a lot

The second time I stayed there, it happened to be the annual meeting of a company. There were so many people staying on Friday! The elevator was super slow. Only one elevator was operating during the morning peak! I waited for a long time! The elevator was full of people! It stopped on every floor! ! ! The breakfast was not replenished in time. The watermelon 🍉 was all gone, and there were still a few slices left! It's an older hotel. It's more convenient to go to the Mixc next door! It's very convenient to go to Lihu Light!