Tianyou Holiday Hotel (Wuyuan High Speed Railway Station) Reviews
Tianyou Holiday Hotel (Wuyuan High Speed Railway Station)
Building 1, Baowu Plaza, Building 5, Huancheng West Road, Wuyuan, Jiangxi, 333200, ChinaView Hotel Details
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Guest Reviews of Tianyou Holiday Hotel (Wuyuan High Speed Railway Station)
7.9/10
146 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.9
Amenities7.6
Service8.1
Cleanliness8.0
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All reviews(146)
Positive reviews(120)
Reviews with photos/video(29)
Convenient for shopping(19)
Amenities were average(17)
Easy to get around(16)
Great value for money(10)
Classy environment(9)
Convenient parking(8)
Friendly front desk staff(8)
Close to train station(6)
Negative reviews(26)
Vantran309
Discount Single Room (No Window)
Stayed in Oct 2023
Solo travellers
22 review
9.0/10
Great
Posted on Nov 21, 2023
Good location in the center of the town near the walking stress and mini mart, market with good price
Response from Property: 感謝您在百忙之中抽空給我們好評哦,您的好評就是我們不斷提升服務質量最大的動力,期待您的再次光臨,祝您生活愉快!
Anonymous User
Discount Single Room (No Window)
Stayed in Sep 2023
Solo travellers
11 review
9.0/10
Great
Posted on Oct 17, 2023
I like it's proximity to the pedestrian shopping street. Bought a spare pair of shoes after my hiking boots sole spilts after days of pounding the steps, at 9:50 pm Service by the receptionist was good as she sought to understand the feedback.
Cleanliness can improve with use of vacuum and ensuring workers complete the job that includes housekeeping. Good value for solo traveller if one can adapt to different design.
Response from Property: 感謝您在百忙之中抽空給我們好評哦,您的好評就是我們不斷提升服務質量最大的動力,期待您的再次光臨,祝您生活愉快!
Guest User
Standard Double Room
Stayed in Jan 2024
Solo travellers
10 review
6.5/10
Posted on Feb 18, 2024
The room and bathroom were quite dirty and the window in my room didn’t shut properly which meant the room was cold. However, the hotel staff were very friendly and helpful in offering recommendations for where to visit and how to get there. The location was quite good, being near the train station and near the pedestrian street.
Response from Property: We are very sorry to bring you a bad stay experience. We will definitely strengthen hygiene management, improve hotel facilities, and improve service quality, so that every customer can feel the value for money after staying at our hotel! I wish you a happy life and good work!
Guest User
Standard Double Room
Stayed in Mar 2024
Other
3 review
10.0/10
Outstanding
Posted on Apr 28, 2024
The front desk service is very good, the room is clean and sanitary, and two bottles of mineral water are delivered every day. The pedestrian street is opposite the hotel, and travel is very convenient. It is highly recommended
Original TextTranslated by Google
Response from Property: Thank you for your review, I wish you a happy life! Welcome to visit us next time!
Guest User
Standard Double Room
Stayed in Mar 2024
Couples
3 review
10.0/10
Outstanding
Posted on Apr 20, 2024
The room is nice, clean and tidy. The front desk lady is very enthusiastic and the price is quite cheap. You can go to Wunuzhou at night. The night view is beautiful. There is a pedestrian street at the entrance of the hotel. It is also nice to take a walk after dinner. Recommended!
Original TextTranslated by Google
Response from Property: Thank you for your comment and wish you a happy life!
Mengfan(zhong)
Business Deluxe Double Room
Stayed in Mar 2024
Couples
17 review
10.0/10
Outstanding
Posted on Apr 8, 2024
It feels pretty good. The location and transportation are quite convenient. The "Zhuzi Pedestrian Street" is right in front, so you don't have to worry about food or anything. The store's service attitude is even more commendable.
Original TextTranslated by Google
Response from Property: Thank you for your praise and wish you a happy life!
Anonymous User
Business Deluxe Double Room
Stayed in Jan 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Feb 5, 2024
The hotel is close to the pedestrian street, very lively, parking is very convenient, there are restaurants nearby, the service attitude is also very good
Original TextTranslated by Google
Response from Property: 感謝您在百忙之中抽空給我們好評哦,您的好評就是我們不斷提升服務質量最大的動力,期待您的再次光臨,祝您生活愉快!
Response from Property: Thank you for your recognition and look forward to your next visit! I wish you a happy life
Qiuxu
Standard Single Room
Stayed in Oct 2023
Solo travellers
24 review
9.0/10
Great
Posted on Nov 7, 2023
I went out alone and found a hotel close to the high-speed rail station. The owner was very service-oriented and upgraded my room for free. The price was reasonable. There was a pedestrian street around, so it was convenient for shopping.
Original TextTranslated by Google
Response from Property: 感謝您在百忙之中抽空給我們好評哦,您的好評就是我們不斷提升服務質量最大的動力,期待您的再次光臨,祝您生活愉快!
Lvxingjidan
Comfy Triple Room
Stayed in Sep 2023
Family
1 review
10.0/10
Outstanding
Posted on Oct 22, 2023
The conditions are poor, but the service is OK.
Facilities: The electrical appliances are complete, but there are no cabinets, few tables, and no place to put things, most of them are placed on the floor.
Hygiene: Average, there are still food left by the previous tenant, and the bed sheets and quilt covers have not been changed (I thought the previous tenant would stay longer, but actually checked out).
The next day, I returned to the room and found a big spider with a diameter of about 3cm... The front desk uncle came to help kill it...
Environment: Close to Wunu Temple, I mistakenly thought I became a monk when I woke up in the morning 😅 The surrounding old city is not very lively, and there are no restaurants to eat.
Service: Very good, try to meet any needs.
Original TextTranslated by Google
Response from Property: 很抱歉給您帶來不好的入住體驗,我們一定會加強衞生管理,完善酒店設施,提高服務質量,爭取讓每一位顧客入住後都能感受到物美價廉的性價比!祝您生活愉快,工作順利!
Anonymous User
Standard Double Room
Stayed in Sep 2023
Travel with friends
5 review
10.0/10
Outstanding
Posted on Oct 31, 2023
The hotel is very good, the room is clean and tidy, the bedding is soft and comfortable, the transportation is also very convenient, the service in all aspects is very enthusiastic, it is a very good stay experience, it is worth recommending 👍👍
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Your support is my motivation. I will work harder in the future and look forward to your next visit.
Guest User
Discount Single Room (No Window)
Stayed in Sep 2023
Travel with friends
9 review
10.0/10
Outstanding
Posted on Oct 22, 2023
The room is very good, the location is very good, it's right on the pedestrian street, it feels like living in an old house, and there is also Wunu Temple next to it, which is very convenient. It's convenient to go to the high-speed rail station, Wunuzhou, and Wangxian Valley. I will come again in the future. It's awesome, great
Original TextTranslated by Google
Response from Property: Thank you for your support, I wish you a happy life, smooth work and all the best
Guest User
Standard Double Room
Stayed in Sep 2023
Travel with friends
22 review
10.0/10
Outstanding
Posted on Oct 12, 2023
The hotel is close to the high-speed rail station and the hotel also provides pick-up. There is a pedestrian street nearby, and the retail stores there are quite cheap, but there are few places to eat. There is no elevator, so you have to carry your own luggage. The room is clean and tidy, and the carpooling fee is 30 yuan/person to Huangling, which is quite satisfactory
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and valuable suggestions. We will definitely improve the shortcomings. I hope you will feel at home next time. I look forward to your next visit.
Anonymous User
Standard Double Room
Stayed in Sep 2023
Travel with friends
1 review
2.0/10
Posted on Oct 3, 2023
Everyone should read more reviews! !
The hotel is not good overall, it can be described as bad. There is nothing to eat around the hotel, only two or three restaurants have food. And the hotel hygiene is also average. We stayed for two consecutive days, and the water and toothbrushes on the second day were not replaced, and there was no shampoo and shower gel, and it was impossible to squeeze them out. Moreover, the hotel has poor sound insulation. Talking in the corridor outside or in the room can be heard clearly and loudly. It clearly said that the pick-up and drop-off were included, but when we left, they said that they would not send us, and there was no service to send us to the station. In the afternoon, I took a taxi for more than an hour, but I couldn’t get one. The transportation was not convenient, and there was no bus. I almost missed the high-speed rail. Finally, I had to take a motorcycle. It was only two or three kilometers, and it cost 15 yuan per person. We still squeezed into a motorcycle for two people, and 30 yuan could not be less than a cent! ! ! Overall, it was a very bad trip, starting from this hotel. .
Original TextTranslated by Google
Response from Property: Dear VIP, your comments are very chilling. You booked a different room type at that time. When you checked in, you said you didn't want to move around, so we coordinated your original room type for you. You were so polite at that time. The next day, you asked to be sent to the station, and I said that the hotel only had free pick-up service, which was noted in the hotel introduction. You spoke harshly to me and got emotional. There was a bus stop at the door of the hotel. Maybe there were too many people and there was a traffic jam. You waited for a long time but couldn't get a taxi. You called again, and I said I was on the way to the train station to pick you up. I would come to lock you up after I sent the guests. You looked like you wanted to eat someone, and insisted that I confirm how many minutes it would take. I couldn't drive other guests off the bus. In order not to delay you, I asked the front desk to find a car for you first, and I rushed to your place. As a result, the front desk saw that you were so anxious, so they called a motorcycle taxi for you. As a result, you not only didn't thank me, but also blamed me. Why didn't you post the picture of the room you stayed in and comment based on the facts? If every guest is like you, who would dare to work in the service industry? Please read the introduction carefully when traveling in the future to avoid unnecessary misunderstandings and troubles. Finally, I wish the two little beauties a happy day every day
Guest User
Standard Double Room
Stayed in Aug 2023
Family
46 review
8.0/10
Very Good
Posted on Oct 3, 2023
The room is a bit small, opposite is the pedestrian street, but there are not so many places to eat around, and there are many shops selling goods. The price is 62 yuan, so I don't pursue quality.
Original TextTranslated by Google
Response from Property: 很抱歉給您帶來不好的入住體驗,我們一定會加強衞生管理,完善酒店設施,提高服務質量,爭取讓每一位顧客入住後都能感受到物美價廉的性價比!祝您生活愉快,工作順利!