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Verified reviews
Location9.1
Amenities8.9
Service9.3
Cleanliness9.2
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All reviews(840)
Positive reviews(803)
Reviews with photos/video(65)
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Close to airport(176)
Easy to get around(150)
Convenient location(148)
Delicious breakfast(72)
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Tasty restaurant(11)
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Negative reviews(37)
Jmulja
Guestroom (Double Bed) (Building 2)
Stayed in Apr 2025
Travelling with friends
36 review
10/10
Outstanding
Posted on Jun 6, 2025
The hotel was okay, closed to airport and accessible. Clean and nice staff.
Response from Property: 很高興您對酒店的環境、位置和服務感到滿意。我們的餐飲團隊精心準備了豐富多樣的美食,旨在為您開啟美好的一天。我們會繼續保持對品質的追求,為客人提供更好的住宿體驗。期待您的再次光臨,我們將一如既往地為您提供優質的服務和舒適的住宿環境。祝您生活愉快,旅途順利!
Guest User
2-bed Room
Stayed in Jul 2025
Couple
4 review
8.0/10
Very Good
Posted on Aug 12, 2025
Good location nearby airport. Free transfer bus to and fro between airport and hotel.
Response from Property: 尊敬的賓客您好,非常感謝您對酒店的支持與認可,我們深知過往旅客對於機場周邊酒店的訴求,機場酒店距離T2客運大樓直線距離700餘米,早上5點開始即有發往候機樓的免費班車,乘車3分鐘即可到達,早餐5:30開始,是理想的轉機乘機休息地,期待您的再次光臨,祝您旅途愉快!
Travelling Mars
Discount Room
Stayed in Apr 2025
Solo traveller
16 review
9.0/10
Great
Posted on May 19, 2025
The hotel location is excellent. Staff is helpful. The breakfast starts from 5:30. How ever the shuttle bus leaves at the same time. Thus no time to enjoy the meal. Suggest to just the frequency and timing for shuttle bus.
Response from Property: Thank you for your support and recognition. Zhengzhou Airport Hotel is adjacent to Zhengzhou Airport, about 700 meters away from Terminal T2. There is a free shuttle bus to the terminal starting at 5:00 in the morning, which takes only 3 minutes to arrive. Breakfast starts at 5:30. It is an ideal place to rest during transfer. We look forward to seeing you again and wish you a pleasant journey!
Masato Shibata
Discount Room
Stayed in Apr 2025
Business traveller
3 review
8.0/10
Very Good
Posted on Jul 13, 2025
I stayed at this hotel for one night before an early morning flight out of Zhengzhou Airport, and overall, it was a smooth experience.
The location is excellent — just a short drive from the airport, which made getting to my flight stress-free. They also offered a free shuttle service, which was on time and very convenient.
The room was clean and comfortable, with all the basic amenities I needed: a hot shower, reliable Wi-Fi, and a decent bed. I wouldn’t call it luxurious, but for a transit stay, it was more than adequate.
Staff were friendly and helpful, even with limited English. They helped me arrange a taxi and made sure I knew the shuttle schedule.
One small downside was that there weren’t many dining options nearby, but the hotel’s own restaurant had decent food at reasonable prices.
Overall, I’d recommend this hotel to anyone needing a convenient overnight stay near the airport.
Response from Property: 您好!衷心感謝您選擇入住並分享如此細緻的評價!得知我們酒店便利的位置、準時的免費班車、餐廳菜品口味和合理的價格以及乾淨舒適的客房(熱水、網絡)讓您的轉機停留順利無憂,我們深感欣喜與榮幸!同時感謝您對員工熱情服務的認可,即使存在語言上溝通不暢,酒店員工始終以熱情友好的態度為客人提供幫助。再次感謝您的推薦!期待在您下次經停鄭州時,繼續為您提供便捷舒適的旅途驛站!祝您旅途愉快!
cel / icy
2-bed Room
Stayed in Dec 2024
Solo traveller
3 review
8.5/10
Very Good
Posted on Jan 4, 2025
It was so near the airport and the price is reasonable. Free drop off shuttle is very punctual. Will definitely stay again if I have long layover
Response from Property: Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different travel experience to every guest. Seeing your satisfaction and affirmation, we are truly moved, and we will continue to work hard to be ready for you to come back at any time. Wishing you a happy life and all the best!
Guest User
2-bed Room
Stayed in Feb 2025
Business traveller
11 review
8.5/10
Very Good
Posted on Mar 29, 2025
Kind service, clean room, very good food at the restaurant.
Response from Property: 尊敬的賓客,衷心感謝您對我酒店服務、衞生和美食的認可!我們會繼續做好服務,保持對餐飲品質的追求,不斷豐富菜品,為客人提供更好的用餐體驗。乾淨整潔的衞生、出色的隔音效果和舒適的床品也一直是我們努力的方向。您的滿意讓我們充滿動力,期待再次迎接您的到來。
Teiooq
Guestroom (2 Beds) (Building 1)
Stayed in Jul 2024
Travelling with friends
6 review
8.5/10
Very Good
Posted on Oct 30, 2024
Breakfast was good, great location, food options at the airport. However, no direct way to get to the airport other than taking a taxi or the provided shuttle, which ends quite early if you plan on arriving after dinner time.
Response from Property: We are glad that you are satisfied with our breakfast. Our catering team has carefully prepared a wide variety of delicious food to start your day. We will continue to pursue the quality of breakfast, constantly enrich the dishes, and provide guests with a better dining experience.Looking forward to your visit again, we will continue to provide you with high-quality service and comfortable accommodation environment.Wishing you a happy life and a smooth journey! "
Guest User
Guestroom (Double Bed) (Building 1)
Stayed in May 2024
Solo traveller
10 review
7.5/10
Posted on Jun 21, 2024
You need to either arrange a pickup or get a taxi to this hotel, but it’s convenient if you have a layover in Zhengzhou.
Response from Property: Thank you for your stay.The hotel is 700 meters away from Terminal T2 of Zhengzhou Xinzheng International Airport in a straight line, and can be reached by car in 3 minutes. There is a free shuttle bus service available.Wishing you a pleasant journey.
Guest User
Business Double Room
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 2, 2025
Room is clean, service is good
Response from Property: 親愛的客人,能為您提供乾淨衞生的環境和貼心的服務,是我們一直以來的追求和堅守。您的認可,讓每一位員工都深感自豪,也激勵着我們繼續努力,不斷提升,期待您的再次光臨,我們將一如既往地竭誠為您服務!
Guest User
2-bed Room
Stayed in Jan 2024
Family
2 review
5.5/10
Posted on Feb 28, 2024
The service is very bad and the personnels is not polite. The room and the hallway are filled up with the smoke and odd mole smells. The shower hot water is very difficult to adjust.
Response from Property: Thank you for your feedback. We apologize for not meeting your satisfaction. The hotel will continue to optimize hardware facilities and strive to meet everyone's satisfaction. We wish you a pleasant journey.
Guest User
2-bed Room
Stayed in Dec 2023
Solo traveller
9 review
9.0/10
Great
Posted on Mar 30, 2024
Booked one night as our flight arrived too late for our onward journey. Hotel arranged to pick us up from the 4th floor of the airport and it was quite straight forward, despite the snow storm. Hotel was very close to the airport. Hotel was clean and staff were friendly. Arrived late and left early so not much else to say except it’s a very convenient hotel for an overnight stopover if you have a late or early flight.
Response from Property: We are glad to hear that our airport pickup arrangement and the convenience of our location met your needs. Thank you for your kind words about the cleanliness and friendliness of our staff. We look forward to welcoming you back again in the future.
JJ VAN WYK
2-bed Room
Stayed in Dec 2023
Solo traveller
18 review
8.0/10
Very Good
Posted on Feb 1, 2024
The staff is very kind and helpful and very efficient. The air conditioner in the room was unfortunately not effective. It was very very cold in the room although the air conditioner ran.
Response from Property: Thank you for your recognition of the hotel. Due to the recent low temperature, the air conditioning unit has been fully loaded. We apologize for not meeting your satisfaction and will continue to work hard to meet your expectations.
Guest User
2-bed Room
Stayed in Nov 2024
Business traveller
23 review
8.5/10
Very Good
Posted on Dec 12, 2024
simple convenient hotel
Response from Property: Dear valued guest, hello. The hotel is approximately 700 meters away from Zhengzhou Airport T2 Terminal in a straight line and can be reached in 3 minutes by car. We offer free airport transfer services and look forward to your next visit. Wishing you a pleasant journey!
Guest User
2-bed Room
Stayed in Aug 2023
Business traveller
3 review
9.0/10
Great
Posted on Nov 6, 2023
Good location next to airport with shuttle. A little worn out but firs the purpose. Requested to change room as initial one was next to the road and noisy. Upgraded me without anybectra charge to a room that looked in much better condition and cleaner. Good customer service.
Response from Property: Thank you for your recognition of the hotel service. We will continue to work hard to provide better service for everyone and look forward to serving you again
Tarraleah
Guestroom (Double Bed) (Building 1)
Stayed in Jul 2023
Solo traveller
34 review
9.5/10
Amazing
Posted on Aug 24, 2023
A good hotel very close to Zhengzhou airport. It’s not walkable, but only cost 12 RMB for a taxi (avoid the touts in the airport - follow the signs to the taxi zone and take a proper taxi). Them there’s an excellent free shuttle from the hotel every half an hour to go back to the airport. The hotel decor is looking a little old, but room facilities are excellent, and the staff very friendly and helpful, easily overcoming the language barriers.
Response from Property: Dear guests, thank you for choosing to stay in Zhengzhou Airport Hotel and giving us satisfactory comments. The hotel is close to Zhengzhou Xinzheng International Airport, with a straight-line distance of only 700 meters and convenient transportation. It provides free shuttle service. It takes 2 minutes from the hotel to the terminal. We always adhere to the service concept of "sincere, warm, and pleasant", and strive to show high-quality products and services to families from all over the world. Looking forward to meeting you again! I wish you and your family success and good health.