Borrman Hotel (Xuwen Port Wharf) Reviews

Name: Borrman Hotel (Xuwen Port Wharf)
Address: No. F26, Second Resettlement Area, Mulan Avenue, Xuwen, Guangdong, China, No. F26, Second Resettlement Area, Mulan Avenue, Mainland, China
Rating: 9.1

Borrman Hotel (Xuwen Port Wharf)

No. F26, Second Resettlement Area, Mulan Avenue, Xuwen, Guangdong, ChinaView hotel details

Check available rooms for your travel dates

We Price Match

Check-out

Guest Reviews of Borrman Hotel (Xuwen Port Wharf)

9.1/10

Good

628 reviews

Verified reviews

Location9.1

Amenities9.0

Service9.1

Cleanliness9.2

Filter by:

Sort by:

All reviews(628)

Positive reviews(604)

Reviews with photos/video(141)

Delicious breakfast(49)

Convenient parking(46)

Friendly front desk staff(44)

Large rooms(41)

Classy environment(36)

Easy to get around(31)

Average sound insulation(17)

Offers pick-up/drop-offs(6)

Negative reviews(24)

Ika_Elly

Superior 2-Bed Room

Stayed in Jan 2024

Business traveller

88 reviews

6.0/10

Posted on Feb 18, 2024

The hotel staff is helpful and helped us call the taxi to the ferry

Response from Property: 尊敬的賓客：您好！感謝您對小曼的認可！但是我們知道距離您心目中的全五分標準還有一定的差距，我們會繼續努力的！祝：開心每一天！

Guest User

Standard Queen Room

Stayed in Sep 2024

Other

1 reviews

4.5/10

Posted on Oct 5, 2024

The room I stayed in was too noisy. It was next to the road and I had no peace all night. I couldn't fall asleep even with my eyes closed. Babies with poor sleep quality should really consider

Original textTranslated by Google

Response from Property: Dear guests, we are a little disappointed that we did not receive your favorable comments. We will make timely improvements to the problems you raised and strive to satisfy you. We look forward to your next visit.

Anonymous User

Standard Queen Room

Stayed in Jun 2024

Family

32 reviews

1.0/10

Posted on Jul 27, 2024

For some reason, the king-size room I booked was assigned to a strange-shaped room in the corner with a huge pillar in the middle of the room. When I was having breakfast in the morning, the waiter was afraid that I would take some food and my plate was still empty, so he told me not to open the plate. This is really the worst stay experience. I have blacklisted this chain brand and will not stay in any hotel under this brand next time.

Original textTranslated by Google

Response from Property: Dear guests: Hello! Thank you very much for staying at the Berman Hotel! We have made timely improvements to the issues you raised. All our room types are displayed in the first picture in the background. If you encounter any problems, you can call our front desk. Xiaoman is online 24 hours a day! We were unable to leave you with perfect memories this time, and we hope to make up for it next time (give us a chance!). We are working hard, and we look forward to your witnessing it! Wish you all the best!

Linmei

Standard Queen Room

Stayed in Dec 2023

Travelling with friends

23 reviews

4.5/10

Posted on Jan 19, 2024

The front desk clerk has a bad attitude, the environment is noisy, and the guests staying in the hotel are shouting. I really regret booking this hotel.

Original textTranslated by Google

Response from Property: Dear guests, thank you for your review of the hotel! We have also been working hard to ensure that all guests have a satisfactory experience in our hotel. We are deeply sorry for your experience during your stay in the hotel. We look forward to visiting you again and wish you a pleasant journey.

Guest User

Deluxe 2-Bed Room

Stayed in Jan 2024

Family

12 reviews

3.0/10

Posted on Feb 19, 2024

The room smelled musty, was noisy at night, and the breakfast was terrible

Original textTranslated by Google

Response from Property: Dear guests, thank you for your review of the hotel! We have also been working hard to ensure that all guests have a satisfactory experience in our hotel. We deeply regret that we did not get your 5 points for your experience during your stay in the hotel. We look forward to visiting again to check our progress. Wish you a pleasant journey!

Guest User

Standard Queen Room

Stayed in Oct 2023

Business traveller

2 reviews

5.5/10

Posted on Nov 17, 2023

The soundproofing is so poor that when you turn on the tap upstairs, there will be a rustling sound in the room downstairs. The noise started at 6am.

Original textTranslated by Google

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again

Guest User

Deluxe Queen Room

Stayed in Jan 2024

Family

14 reviews

6.0/10

Posted on Feb 7, 2024

The fireworks from the surrounding residents are too noisy! Annoying

Original textTranslated by Google

Response from Property: We sincerely apologize that this stay did not provide you with a comfortable experience. Due to local custom of setting off firecrackers during weddings, your stay experience has been affected. The hotel attaches great importance to it and has absorbed your suggestions. Once again, we deeply apologize for the inconvenience caused to you. I wish you good work and good health!

Anonymous User

Standard Queen Room

Stayed in Dec 2023

Travelling with friends

22 reviews

6.0/10

Posted on Jan 31, 2024

The room is next to the road, a bit noisy

Original textTranslated by Google

Guest User

Superior 2-Bed Room

Stayed in Jul 2026

Solo traveller

9 reviews

10/10

Outstanding

Posted on Aug 15, 2026

很舒服的房間，非常乾淨，晚上睡覺也喊安靜，前台小姐姐有求必應，晚上頭疼買不到風油精還能在前台借到，簡直神了。「徐聞港海安新港——柏曼無憂接駁專線」:接送非常及時，跟接車的帥哥聊天，還被安利了很多特色小吃。

Translate

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Maxiaonuo

Superior 2-Bed Room

Stayed in Jul 2026

Family

61 reviews

7.5/10

Posted on Aug 9, 2026

個人感覺酒店的硬件是可以的，性價比很高，房間很大，空調很足，熱水也很給力。但很客觀的説，服務和軟件差點，首先保安師傅態度強硬，問他停車，全程黑臉，沒有笑臉，着急回去，我一看是坐在酒店大廳玩手機。前台小姐姐給升了房，態度温和。非常感謝。定了2個房間，管客房服務要了2瓶水，客房阿姨送水極為不耐煩，我一看時間才八點多，也不是很晚為什麼這麼不高興。毛巾實在太爛了，都拉絲了，不該用了。整體來説，性價比高，房間很大，洗澡，床品都很舒服，就是服務拉低了酒店的整體水平，以上都是很中肯的意見。希望改進。

Translate

Response from Property: 尊敬的賓客您好，沒有得到您好評，我們心裏還是有點點的失落，對您提出的問題我們會及時改進，努力做到讓您滿意，期待您下次光臨

Anonymous User

Superior 2-Bed Room

Stayed in Mar 2026

Family

13 reviews

9.0/10

Great

Posted on Apr 24, 2026

有點超預期呢。性價比高。本來就是等船過個夜，對周邊遊玩娛樂沒有什麼要求。挑了個比較安靜的房間。房間收拾的也比較乾淨，早餐也不錯，該有的都有，畢竟品牌連鎖標準化的專業性呈現挺好的。開車15分鐘，一條路筆直，到海安新港，挺方便的。

Translate

Response from Property: 感謝您對酒店位置、環境及前台服務的認可，我們非常高興您在入住期間獲得了舒適的體驗。您的滿意是我們持續改進的動力，我們將繼續提升服務細節，期待下次為您帶來更優質的入住感受。歡迎再次光臨！

Sanmaoliulangji2018

Superior 2-Bed Room

Stayed in Apr 2026

Family

8 reviews

10/10

Outstanding

Posted on May 6, 2026

從茂名回海口。途徑徐聞入住柏曼酒店，房間很大，配套也不錯。我入住的是雙床房。很適合親子遊玩。附近想吃小吃可以到一中夜市，但是不要開車，可以打個摩的或者走路也還好

Translate

Guest User

Standard Queen Room

Stayed in Mar 2026

Family

29 reviews

10/10

Outstanding

Posted on Apr 2, 2026

前台工作人員態度特別好，特別親切，一進門就很熱情，有問題也會主動幫忙解答，剛到酒店就覺得很暖心、很舒服。服務細心但不過度，整體體驗感很好。酒店還有自己的停車場，距離新海港駕車約二十分鐘，進出島入住這裏比較方便。房間比照片顯得寬敞，衞生做得很仔細，浴室乾濕分離，熱水來得快，床品和衞浴用品都有質感。備了免費水和基礎洗漱用品，洗護用品温和好用，床頭充電接口多，網絡穩定順暢。美中不足是臨街房間窗户隔音不太好，但走車也能理解。

Translate