Fairyland Resort Hotel

Fairyland Resort Hotel Reviews

Fairyland Resort Hotel

Beiluowan Avenue, Zhapo Town, Hailing Island, Jiangcheng District, Yangjiang, Guangdong, ChinaView Hotel Details
Fairyland Resort Hotel
Fairyland Resort HotelFairyland Resort HotelFairyland Resort Hotel
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Fairyland Resort Hotel Guest Reviews

4.1/5
3291 review
Verified reviews
Location4.3
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(3291)
Positive reviews(2827)
Reviews with photos/video(1176)
Loved the beach(335)
Great swimming pool(311)
Parking difficult(151)
Perfect for kids(137)
Friendly front desk staff(109)
Has an infinity pool(78)
Close to beach(75)
Has facilities for children(38)
Negative reviews(464)
Guest User
Superior Room - Sea-View
Stayed in Oct 2024
Couples
9 review
4.0/5
Very Good
Posted on Dec 19, 2024
Really great room and the beach is so beautiful. Not close to anything though.
Response from Property: 尊敬的顧客，非常感謝您能下榻陽江北洛祕境度假酒店。謝謝您給予我們評價，我們將盡心盡力做到最好，提供更優質的服務。期待您的再次光臨，祝您生活愉快！
Artur91
Deluxe Room - Sea-View (2 Beds)
Stayed in Oct 2024
Family
1 review
1.7/5
Posted on Oct 7, 2024
We booked 3 nights but we checked out 2 hours after arriving. We were traveling as a family with 2 young kids and there were several unacceptable conditions that made us leave immediately. - room was not as in the pictures. It is much more basic and spartan-style - floor was dirty and sandy - windows super dirty - windows were shaking, didn't look safe - the elevator was loud as a jumbo jet, didn't look nice - entire infrastructure around the hotel like the beach and pool is strange condition - you need a ticket for everything, even to enter the pool - no towels provided at the pool We left to the crowne Plaza just a bit further in the center of the city. It was cheaper with a much,.much better room, better service and better mood.
Response from Property: 尊貴的顧客，您好！感謝您抽出寶貴時間，對陽江北洛祕境度假酒店進行點評。很遺憾此次入住未能令您足夠滿意！一流的住宿環境與高品質服務是我們一直以來追求的目標。我們將不斷完善和改進，為來賓提供更加優質的服務以及舒適的住宿體驗。真誠期待您的下次光臨！祝您生活愉快！
ccb_travels
Superior Room - Sea-View (2 Beds) (Building 2)
Stayed in Feb 2024
Couples
11 review
4.2/5
Very Good
Posted on Feb 11, 2024
The Resort has its own beach which is really good. The decoration at the beach is like from a disney movie, couples will love it! It is easy to go to the city by scooter which you can rent for less money.
Response from Property: Dear friends! Thank you for choosing to stay at Beiluo Secret Resort Hotel. Facing the sea and walking on the beach, it is very suitable for vacation. Beiluo Secret Resort Hotel is definitely your first choice for vacation. All our friends look forward to your visit again! Beiluo Secret Realm is your most trustworthy companion on your journey.
HASSAN ELBANNA IBRAHIM HUSSEIN IBRAHIM
Superior Room - Sea-View (2 Beds) (Building 2)
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 12, 2024
GOOD SERVICE AND VERY POLITE STAFF
Response from Property: 親愛的顧客，您好！非常感謝您選擇陽江北洛祕境度假酒店並分享您的入住體驗。看到您的高分評價，我們都感到非常的欣喜和自豪，很高興酒店能為您的出遊帶來了美好的時光。您的肯定給予了我們很大的鼓舞，我們會將您的讚美傳達給我們的工作人員，我們會再接再厲，致力於為每一位客人提供賓至如歸的入住體驗。祝您生活愉快！
Anonymous User
Superior Room - Sea-View
Stayed in Nov 2024
Couples
2 review
4.0/5
Very Good
Posted on Nov 23, 2024
beautiful location. very comfy beds. pools were enjoyable.
Response from Property: 親愛的賓客您好，感謝您對北洛祕境度假酒店的喜愛和認同。北洛祕境度假酒店一直努力為旅客打造温馨、舒適的度假體驗，希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住！
Ivy910
Guestroom - Sea-View (2 Beds)
Stayed in Sep 2023
Family
43 review
2.2/5
Posted on Oct 1, 2023
Breakfast is the worst Need to improve on that
Response from Property: Hello dear guest, thank you for your continued support of Beiluo Secret Realm. We are deeply sorry that the wonderful journey has been affected by an episode. Please accept the hotel management's sincere apology. In terms of breakfast, we will continue to update our products to ensure that the dishes are rich and healthy. At the same time, we will also pay attention to the quality of our products. After all, only a delicious breakfast can fill the day with energy. Thank you again for your valuable suggestions. We will continue to work hard to provide you with high-quality breakfast. Xiaojing looks forward to meeting you more, getting to know you more, and liking you more~ Thank you again for your review and wish you a happy life~
Guest User
Guestroom - Sea-View (2 Beds)
Stayed in Nov 2023
Couples
14 review
4.7/5
Amazing
Posted on Nov 25, 2023
Great location, friendly reception desk and the breakfast was good (but no fruit). The room was very big and clean. The bed was comfortable. However, the fridge and the bathtub didn’t work.
Response from Property: 尊敬的賓客，請接受來自北洛祕境酒店的親切問候！非常高興您的此次旅途能選擇下榻我們酒店，同時也非常開心您在酒店有一個良好的入住體驗。我們很抱歉您在酒店的入住體驗中有不盡完美的地方。正是因為您的評論，才能鞭策我們更好的調整，不斷完善和進步。我們期待您的再次光臨，屆時，我們將為您提供更加完美的入住體驗！ 祝您一切順利！
FPaulX
Studio Connecting Suite - 2-Bedroom, Sea-View
Stayed in Oct 2023
Family
9 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Loved this hotel. Perfect location on the beach. Easy to get into the town by using a car hailing app. Only cost about RMB7 each way. Nice and friendly staff. Lovely swimming pool on the roof. The room was HUGE too!
Response from Property: 親愛的賓客您好，感謝您選擇入住北洛祕境度假酒店並花費寶貴時間與我們分享您的入住感受的，很高興我們伴您度過了愉快的休閑時光。感謝您對我們工作人員服務的認可與評價，相信能給我們工作人員帶來更大的鼓舞，我們也會一如既往的為您提供優質的服務。酒店坐落於海陵島西南端，坐擁北洛灣風景區，三山圍合，面朝大海，擁有天生麗質的沙、石、山、海自然景觀，遠離鬧市，自然環境十分優美，山體公園是醉氧最佳之地喲， 有樓頂100米高空30層樓頂層的天際游泳池，沙灘是全海陵島唯一可以下海游泳的私家沙灘呢，沙灘邊上還有淡水游泳池，海邊還有2.8公里的海邊棧道，棧道上散散步放鬆心情，到達懸崖泳池，多種體驗，每一處都是不同景色~期待與您的再次相遇，探索北洛祕境更多精彩瞬間!祝您生活愉快~
J
Superior Room - Sea-View (2 Beds) (Building 2)
Stayed in Jan 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 24, 2023
Great stay looking forward to visit again, location beach was perfect & rooms very cozy & hotel staff very friendly quick check in out
Response from Property: Dear guest, thank you for choosing to stay at Beiluo Secret Resort Hotel and taking your precious time to share your experience with us. We are very honored to see your 5-point praise. We are very glad that we have spent a pleasant time with you. Free time. Looking forward to meeting you again, I wish you a happy life~
Dee Dior
Deluxe Sea-view Queen Room
Stayed in May 2022
Couples
8 review
4.7/5
Amazing
Posted on May 16, 2022
I enjoyed my stay here it was superb,the beach is so clean and clear.The staff is so nice and very helpful.They were always willing to assist.We mostly ate at the seafood restaurants around,the food was soo delicious and fresh.I also loved the view from the room
6/8
Response from Property: Dear distinguished guests, thank you very much for staying at Yangjiang Beiluo Secret Realm Resort Hotel. Facing the sea and the spring flowers are blooming, all the friends are adhering to the service concept of "warm smile, perfection". We are very honored to spend a pleasant leisure time with you. We will, as always, provide you with high-quality service and look forward to meeting you again. Let us create more trips to Beiluo for you~ I wish you a happy life and smooth work.
Alaa Elshafei
Superior Room - Sea-View
Stayed in Apr 2022
Solo travellers
9 review
5.0/5
Outstanding
Posted on May 3, 2022
perfect Professionals Excellent staff and room service
Response from Property: Dear customer, hello! Thank you very much for your continued support of Yangjiang Beiluo Secret Realm Resort Hotel. The progress of the hotel is inseparable from your attention. We will continue to strive to create a more perfect stay experience for every guest. We look forward to seeing you again! wish you a happy life!
Guest User
Deluxe Room - Sea-View (2 Beds)
Stayed in Apr 2022
Travel with friends
14 review
3.0/5
Posted on May 17, 2022
Noisy neighbors. the place to take action after several requests about issues. Gym is maybe 4 cardio machines and only can used after 9am, same time as breakfast starts. Not very happy with the organization
Response from Property: Honored guests. Thank you for choosing to stay at our hotel. We are very sorry that you are not fully satisfied with your stay. We are sorry for the inconvenience caused to you by the room and service problems during your stay. We have already reported to the relevant departments for improvement. We will further train the service staff in skills and improve their service awareness, so that when you check in again to enjoy a more comfortable stay experience. We look forward to your coming again and we will be at your service.
Michael Joseph H
Guestroom - Sea-View (2 Beds)
Stayed in Mar 2022
Solo travellers
7 review
5.0/5
Outstanding
Posted on Mar 7, 2022
I had a great stay. The hotel is ideally situated and offers great vistas of the South China Sea. Furthermore, the hotel offers ample opportunity to enjoy the surrounding areas. The staff were helpful and polite. The room was spacious and clean. The breakfast was wholesome and offered a variety of food choices.
Response from Property: Dear guests, thank you very much for your full affirmation of the hotel's environment and service. Yangjiang Beiluo Secret Resort has a unique vacation concept, hoping to leave you with a different and comfortable experience on your trip to Hailing Island. Looking forward to your next visit, I wish you a happy life and all the best!
Ferass
Deluxe Family Friendly Room
Stayed in Oct 2023
Couples
37 review
5.0/5
Outstanding
Posted on Oct 10, 2023
Very cool 😎
Response from Property: 親愛的朋友，您好。感謝您選擇入住我們酒店並對酒店進行了細緻的點評，我們非常開心的得知酒店的總體方面得到您的讚許，能為您和您家人提供一次滿意的入住體驗，是我們的榮幸。我們衷心希望在您下榻本酒店的同時也飽覽了小鎮這座海濱小島的迷人風光，歡迎您攜手家人再次下榻陽江北洛祕境度假酒店，再次與我們分享假期的喜悦！
z.megali
Deluxe Room - Sea-View (2 Beds)
Stayed in Jun 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Jun 27, 2023
Good hotel
Response from Property: 親愛的貴賓您好，非常感謝您入住北洛祕境度假酒店，酒店坐落於海陵島西南端，坐擁北洛灣風景區，三山圍合，面朝大海，擁有天生麗質的沙、石、山、海自然景觀，遠離鬧市，自然環境十分優美，山體公園是醉氧最佳之地喲， 有樓頂100米高空30層樓頂層的天際游泳池，沙灘是全海陵島唯一可以下海游泳的私家沙灘呢，沙灘邊上還有淡水游泳池，海邊還有2.8公里的海邊棧道，棧道上散散步放鬆心情，到達懸崖泳池，多種體驗，每一處都是不同景色~我們會更加用心，把工作做得更好、更細，讓您滿意~歡迎您常來體檢，提出更多建議，相信我們會越來越好~再次感謝您的支持與建議，祝生活愉快!