York Hotels with Wi-Fi

The Grand Hotel boasts an excellent location, making it a convenient choice for exploring the city. The facilities are top-notch, offering a blend of luxury and comfort that one would expect from a prestigious establishment. However, the service fell short of expectations, especially considering its five-star rating. While it may be due to the busy tourist season, the level of service provided was inconsistent. In particular, the doormen and porters left a lot to be desired, with some interactions being notably poor. This detracted significantly from the overall experience, as such issues are not expected at a hotel of this caliber. Overall, while the hotel's amenities and location are commendable, the service quality needs improvement to truly match the standards of a five-star hotel.

The urban areas of small British cities are not large. This is an authentic-sized hotel. One side should be by the river. It is within walking distance of major attractions, including the train station, so it is very convenient. The hotel is good in all aspects. The only drawback is that the room I was assigned faces the side of the road where Mill House is located. The cars passing by in the morning were very noisy and I couldn't sleep in. The double-layer soundproof glass may not be used.

Stayed here for 1 night to watch a show at the Barbican, the hotel overall is great showing some signs of wear and tear but you can see this is being worked on. All main communal area looked great and well presented. We stayed in a basic double but there was more than adequate room for our stay and the cleanliness in the room was great. Bathroom again was small but very clean and usable with an amazing rain shower. Reception staff, housekeepers and Measure facilities staff were all very pleasant and wanting to give a good experience. The only area that I believe needs improvement sooner rather than later is the stair carpet from the car park into reception which doe not give the best impression of what you are going to find inside as it appears very dirty and worn. Would highly recommend, once past reception steps you will find the Milner Hotel fantastic

Fabulous location.Right next to river. Plenty of eating places & small supermarkets nearby. Super helpful friendly staff day & night. Adequate facilities for disabled guests. Beds & pillows super comfy. Cooked breakfast buffet ample & delicious. Really enjoyed my stay & the help I received. Thank you.

Great location. It's very new and clean. There is a round the clock bar with snacks and hot drinks which is a plus. The breakfast was better than most hotels of this category. It has got a gym as well. It's great. Staff are very friendly and helpful as well.

My daughter and I stayed in a twin room for a night while we visited York University. The Hotel staff were warm and welcoming. They were kind and helpful and more than happy to let us leave our luggage there as we were too early for check in. The main lobby area is just like it looks in the photos. There is comfortable seating, a bar and a place to get food. The rooms are clean, comfortable and feel new. The whole place felt modern and fresh. It was a 15minute taxi ride from the station and a 5/6 minute walk to The Shambles area in York where there are loads of restaurants and cafes. I literally have nothing bad to say about it. We will be back to stay again hopefully in September.

The front desk is very welcoming, but the facilities in our room are really average. The exhaust fan in the toilet is broken, and the toilet door lock can’t be closed. The most speechless thing is that the room is not soundproof. At night, we lie in bed and listen to the chatter and TV sound in the next room Be particularly clear. . My kids can't sleep. .

Hotel a reasonable walk from city centre. Room pleasant and clean. Building works did not affect stay. Swimming pool busy in evening with no apparent time restriction for children.

Hotel is situated right opposite Clifton tower and is conveniently located within. The city centre - walking distance to the Shambles and other attractions. The parking situation is problematic - although aware it is first come first served, there is nowhere available to park up and ask except the three spaces in front of the hotel and if taken, you end up circling the road for an absolutely age before a space becomes available. If no parking on site end up parking over the road on public car park which is inconvenient as keep having to work out when to renew. The cleanliness is a slight issue, we thought there was dust on surfaces but more likely to be cloth fibres from the cleaners but still don't expect shedding like this. Room was fine but did think bathroom was on the smaller side for a double deluxe room. Service in general was good - couldn't really fault.

We had a comfortable stay with a spacious room and great amenities. However, there was a party in the lobby during our stay that made the area quite crowded and noisy. Despite that, we still had a good experience overall and would recommend it for families.