York Hotels with Swimming Pools

The Grand Hotel boasts an excellent location, making it a convenient choice for exploring the city. The facilities are top-notch, offering a blend of luxury and comfort that one would expect from a prestigious establishment. However, the service fell short of expectations, especially considering its five-star rating. While it may be due to the busy tourist season, the level of service provided was inconsistent. In particular, the doormen and porters left a lot to be desired, with some interactions being notably poor. This detracted significantly from the overall experience, as such issues are not expected at a hotel of this caliber. Overall, while the hotel's amenities and location are commendable, the service quality needs improvement to truly match the standards of a five-star hotel.

My wife and I stayed for 2 nights and were drawn in by reputation and quality of the other principal hotels across the country. I was shocked to read so many bad reviews and almost booked somewhere else as a result. It seems most of the intolerant previous residents had issues with noise, smells. food, rooms, service. We didn’t experience any of that and can only conclude that most of the reviews are either planted as false information by competitors or result of warm summer, outdoor bar or questionable views / aspect of room. We stayed in a king on 3rd floor, room 300. If you’re worried about anything just book that one! Tasteful clean decor and great views to the minster. Notable comments for James who went above and beyond to sort out a small issue with audio description hardcoded into the TV, sorted smoothly and efficiently. Great location, atmosphere and setting. We will be back with our dog next time. Don’t believe everything you read from dissolutioned guests who want a megaphone to comment on perceived issues.

I love this hotel, much better now it’s been refurbished as the previous decor was way out of date. Nothing too much trouble - more buiscuits, more pillows, I asked and they were delivered immediately. A massive thank you to Margo for arranging my 2 night stay, so good I stayed an extra night thinking I’d have to change rooms but they said stay put which was great. Look forward to staying here again and working with Margo in the future.

Was worried reading reviews but we had the best get away here for our wedding anniversary. Our room was overlooking the small courtyard and was very clean. Could not fault our room. We arrived early so had a drink at the bar, check in was quick and easy and the lady on reception was very pleasant and polite. Nice touch of chocolates in our room for our anniversary. Only a 10 minute walk into the main centre which has plenty to do and see. Before we left Sunday we wanted to explore and was advised we could stay in the car park as long as needed. Was very quiet in our room and had a decent night sleep. We will definitely return, we had the most perfect weekend.

Staff really friendly and helpfull ,didnt get chance to try the food so cant comment on that , nice 10 minute walk into city centre close to york races , was clean but feel could do with little update in room but everyrhing you need for nice stay in york

This was a treat from me to myself. I had a fabulous time at Middlethorpe Hall. From the spa to the dinner to the breakfast and treatment the next morning. It was a dream. The garden is also very pleasant to walk around and every single staff member I crossed paths with made sure I felt welcome. I highly recommend!

We stayed just for 1 night the 17th February 2025 to celebrate my mothers 96th birthday. From the moment we arrived the staff were amazing. From the greeting on arrival to the departure every single member of staff were ultra polite,friendly,helpful and just so efficient. I must say the general manager Emma was a lovely lady who showed my mum fabulous attention with humour and charm. The hotel has been refurbed and its great. We used the leisure facilities and they were excellent. We ate lunch and dinner in the hotels restaurant. Again the food quality and the service were excellent. We would like to thank the whole team for your efficient kind warm hospitality. You all deserve a rise !!!!! Thanks again Phil,Tim and Millie x

With a stay at The Pheasant Hotel in York, you'll be within a 5-minute drive of North York Moors National Park and Helmsley Arts Centre. This hotel is 13.5 mi (21.7 km) from Flamingo Land Theme Park and Zoo and 3 mi (4.9 km) from Duncombe Park.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and shopping on site. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and tour/ticket assistance.At The Pheasant Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 8:30 AM to 10:00 AM.Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 16 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have slippers and children's slippers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

I held my ‘significant’ birthday party at the Parsonage and it was fabulous. I had the Crystal Suite which was perfect for my 40+ guests with a 6 piece live band and dance floor. All of the planning and preparation was seamless, with the team being flexible, efficient and helpful. We had 15 bedrooms, at a special rate, for guests who wanted to stay over. The team couldn’t do enough for us on the night. The food was delicious and all the guests complimented it. The service was both friendly and efficient. We had an absolutely top night and the whole event was great value for the quality we received. I’d heartily recommend for an event.