Family-friendly Hotels in Zacatecas

If you are reading reviews of this hotel all the negative comments regarding ugly/dirty room carpet and draperies - they are accurate. The towels are threadbare as well. The public areas of the hotel are nicer and better maintained than the rooms. One evening we had drinks and snacks at the restaurant; the bar was not open at that hour. The service, food, and drinks were excellent. The second day we ate there it was a DISASTER all the way around. The service was slow, various waiters brought things - was indeterminable who our waiter was, the drink order was wrong, and the food was brought sporadically with terrible presentation. But, the main thing - after politely enduring a debacle of an EXPENSIVE lunch (appx 350 pesos for a warm shrimp cocktail that was inedible with celery the main ingredient) we requested our bill. The waiter said ”charge to your room?” we said NO! (We never gave him our room number. ) My husband presented our credit card and tucked it into the leather portfolio. Waiter left. The portfolio was EVENTUALLY returned with a printed slip in which my husband signed after adding a gratuity. Yes, we did tip the acceptable minimum. We finished our beer and drink leaving saying goodbye to at least three employees. We are in our 70's so we didn't race outta there. Fast forward, when we got to our room, we received a phone call from a fast talking woman speaking Spanish. When I said *no habla Espanol* she hung up. Then I got another call from a woman who curtly said, ”did you just TRY to charge your meal and drinks to your room? I said no. Explained we gave the waiter our credit card. Then she proceeded to ask me who the waiter was, did he take our card to the back room???? ......I said I don't know what he did with our card. Then in about 10 minutes we got a knock on our door, although we had the Privacy sign on door. There was a young woman standing there along with a big man holding one of those credit card machines. The young curt (I would normally use a word starting with a *B* but I am writing publically) saying once again we TRIED to charge the meal to our room, but since we had paid in advance *we had no credit* ...... We asked if the waiter ran our card or not - she never gave a clear answer. To get rid of her and her bouncer-type accomplice my husband gave them our credit card AGAIN which by the way was a different amount. She said it was because *they* had deducted the tip. Ok, happy to have that off my chest. We travelled over 14 days on this trip in Zaca, Guanajuato, and San Luis Potosi staying at various hotels. Quinta Real was the worst, as far as the overall experience. If this was really a classy hotel all that had to happen was a polite phone call from the restaurant stating the waiter was confused and neglected to run our credit card. My husband would have immediately returned to the restaurant from our room to clear things up, but we were treated like we were cheating jerks becaus

It was very outdated and the water didn't work the drain smelled like death and water stood in the shower and didn't drain for 2 hours. Things were unplugged stuff was hanging off the door to the balcony would not close and lock. I paid really good money to have an upgrade to a king size bed get there I have two queen size beds? Nobody could answer the question of why they on the last night changed my room to the worst room probably in the whole hotel? It was right at an intersection of the stairs and the hallway people walked and talked all night long plus it was on the highway side of the hotel which you had a hill with the big trucks with their whatever the hell. I wouldn't recommend it no there's got to be better!

We hosted 4 nights, the staff was very friendly and we had no problem with the valet parking were always pointful to deliver our car, the location is perfect, noiseless at least so was, good restaurant, The hotel is old but has what is needed and is very careful , everything is close to shops and pharmacies restaurants , personally my husband and I liked everything and clearly we would like to come back some day . It doesn't include breakfast but it has a good restaurant and many food options a few steps.

Located in Zacatecas, Hotel Don Miguel is within a 15-minute walk of Historic Center and Bicentennial Plaza. This spa hotel is 1.1 mi (1.7 km) from Zacatecas Cathedral and 1.1 mi (1.8 km) from Mala Noche Palace.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a 24-hour health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 253 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Conveniences include phones, as well as safes and desks.

I loved everything including the wonderful people of Zacatecas and its beautiful city rich in its gastronomy, history, architecture and attentive and hardworking people.