Zhangjiajie Waterfront Huajian Inn

First of all, this is my second time in zhangjiajie, and this service was the best. The lady from the reception helped us book all tickets to the national park and the tianmen mountain and even took the time to plan a custom itinerary with us. This was the best service I've seen so far. She is also always available on WeChat if questions during our stay arose. The room was really spacious and clean. Unfortunately the door lock didn't work, but you can open it only with the room card anyway. The room was cleaned everyday and bed sheets were made too. We also got fresh water bottles daily (high quality ones). The room features a tea set including dried tee to make traditional gongfu tea, which was awesome. During the night, if you are a light sleeper, better get some ear protection since the street in front of the hotel can be loud at times. But the bed was really comfortable. The bathroom was really big. I loved the rain shower and the big bathtub. The tap of the tub was damaged which was a little inconvenient. The room also features coat hangers to dry clothes, since the hotel also provides a laundry room with clean and powerful washing machines (which saved us honestly haha). The rain shower is amazing, the temperature was also great. A little downside was that the shower gel was empty, which can easily be requested for refills (we used our own). Apart from that we got vanity kits, tooth brush kits and so on. The hotel's location is amazing. To the tianmen cable car it's a 5 min Didi ride (2 km). To the national park it's 30 min by Didi. There are many restaurants and shops, a pharmacy and supermarket in the vicinity (5 min by foot). And each time we returned, they treated us to tea! I can really recommend this stay and will definitely book it again when I come to zhangjiajie again.

The staff is very kind and very helpful. They also drove us to the nearby Tianmen Mountain Park entry. The hotel is very beautiful and the room was spacious and clean. Highly recommended!