Zhaoqing Senlan Yunhai Hotel

Zhaoqing Senlan Yunhai Hotel Reviews

Zhaoqing Senlan Yunhai Hotel

No.18 Huxi 1st Road, Gaoyao District, Zhaoqing, Guangdong, 526100, ChinaView Hotel Details
Zhaoqing Senlan Yunhai Hotel
Zhaoqing Senlan Yunhai HotelZhaoqing Senlan Yunhai HotelZhaoqing Senlan Yunhai Hotel
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Guest Reviews of Zhaoqing Senlan Yunhai Hotel

9.5/10
Outstanding
2083 review
Verified reviews
Location9.6
Amenities9.3
Service9.6
Cleanliness9.5
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All reviews(2083)
Positive reviews(2063)
Reviews with photos/video(437)
Classy environment(433)
Large rooms(342)
Friendly front desk staff(226)
(134)
Delicious breakfast(104)
Perfect for kids(77)
Has play area for children(16)
Luxurious(9)
Negative reviews(20)
Lavender Satin
Elegant Twin Room (Balcony)
Stayed in Dec 2024
Couples
15 review
8.5/10
Very Good
Posted on Jan 24, 2025
Big room with massage chair. Staff are nice including reception and restaurant staff. One point worth noting is carpet rather old with marks and dirts.
Response from Property: 尊敬的賓客,您好!首先非常感謝您的點評及提出的寶貴的意見。對於您入住期間遇到的問題我們表示歉意。我們絕不希望讓客人有不好的入住體驗,我們一定會徹查您所提到的問題。我們一定會整改酒店的硬件設施,希望在您下次入住會帶來更多更好的入住體驗,感謝您的及時反饋,希望沒有影響到您此次出行的心情,我們會不斷地要求自己,好一些再好一些,請相信我們願意用最熱 情最細緻最温暖的服務為您打造旅途中最舒適的居所,竭誠期待再次為您服務! 感謝您入住我們的酒店,希望下次繼續為您服務。
Guest User
Elegant Twin Room (Balcony)
Stayed in Jun 2024
Family
45 review
8.0/10
Very Good
Posted on Jul 13, 2024
Nice location, clean, quiet, very polite staff
Response from Property: 感謝客官的支持及肯定,肇小碧想對您説:“不是在最好的時光遇到您,而是遇到了您才是肇小碧最好的時光!”肇小碧將永遠不會忘記與您度過的美好時光,肇小碧期待與您下次相見
Deming8866
Garden-View Twin Room (Balcony)
Stayed in Jul 2024
Family
1 review
10.0/10
Outstanding
Posted on Aug 18, 2024
环境:OK 服务:ok 卫生:ok
Response from Property: 感謝客官的支持及肯定,肇小碧想對您説:“不是在最好的時光遇到您,而是遇到了您才是肇小碧最好的時光!”肇小碧將永遠不會忘記與您度過的美好時光,肇小碧期待與您下次相見
Anonymous User
Elegant King Room (Balcony)
Stayed in Jul 2024
Family
38 review
10.0/10
Outstanding
Posted on Aug 4, 2024
卫生:OK 环境:OK 服务:OK
Response from Property: 感謝客官的支持及肯定,肇小碧想對您説:“不是在最好的時光遇到您,而是遇到了您才是肇小碧最好的時光!”肇小碧將永遠不會忘記與您度過的美好時光,肇小碧期待與您下次相見
Guest User
Elegant King Room (Balcony)
Stayed in Mar 2023
Solo travellers
1 review
10.0/10
Outstanding
Posted on Apr 12, 2023
The staffers are polite and helpful The room is clean and tidy. Location is good as well
Response from Property: 感謝您選擇小碧,能得到您的肯定與讚揚小碧無比榮幸,小碧將不斷超越與完善,期待下次與您邂逅,小碧和您不見不散哦!
SmilingLemonade
Elegant Twin Room (Balcony)
Stayed in Apr 2023
Family
13 review
9.0/10
Great
Posted on May 26, 2023
Friendly and help staff at the front counter!
Response from Property: 感謝客官的支持及肯定,肇小碧想對您説:“不是在最好的時光遇到您,而是遇到了您才是肇小碧最好的時光!”肇小碧將永遠不會忘記與您度過的美好時光,肇小碧期待與您下次相見
Guest User
Elegant King Room (Balcony)
Stayed in Apr 2025
Family
27 review
10.0/10
Outstanding
Posted on May 25, 2025
The old Xingji Hotel is quite good. It is built on the mountain and next to Country Garden. It should be managed by Country Garden. The hotel is very large, with ample parking spaces, a gym with complete children's facilities, and the service staff are also very polite. They will answer any questions and will not be impatient. They also upgraded the zero-pressure room and sent rice dumplings. As for the room, it is indeed because it is an old hotel, so the facilities are slightly old, including cabinets and TVs. The showers are indeed not comparable to those of newly built hotels, but although they are relatively old, they are clean and tidy. I specifically noticed that although their showers are faded, there is no dust, which shows that the cleaning is still in place. There is no odor in the room, and there is no odor or foreign matter in the bed (although we are used to bringing our own sheets when staying in hotels). For breakfast, there are coffee, juice, salad, buns, noodles and freshly cooked noodles, which are still rich. Behind the hotel is Jinxiang Mountain. The hotel has a shortcut to go there, but it’s a pity that there is not enough time. I will consider booking this hotel next time I have the opportunity to come
Original TextTranslated by Google
Response from Property: It is a fate that you chose Zhaoqing Senlan Yunhai Hotel among thousands of hotels. Thank you very much for your support, but I am very sad that I did not serve you well and did not let you give me a great compliment. Please accept our sincere apologies. We have reported it to the front-line service department in time and faced our problems. The hotel has always been adhering to the concept of service first to provide high-quality services to every guest. We thank you for your opinions and will further improve and maintain the hotel's hardware facilities. We will strive to give you better service and look forward to your visit again to witness our growth~
Shenzhenwan1hao888
Elegant King Room (Balcony)
Stayed in Apr 2025
Couples
9 review
10.0/10
Outstanding
Posted on May 25, 2025
The room is spacious, the corridor is wide and comfortable, and the hotel has good hardware facilities; It is surrounded by a forest oxygen bar, the environment is very good and quiet; The parking lot is spacious and has many parking spaces; The breakfast is rich in variety and delicious; The service staff is enthusiastic; There is no noise at night; It is a five-star tourist boutique hotel! In short, I am very satisfied!
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for your love and recognition of Zhaoqing Senlan Yunhai Hotel. Zhaoqing Senlan Yunhai Hotel has been working hard to create a home experience for travelers. We hope we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Shenfengwuying
Elegant Twin Room (Balcony)
Stayed in Apr 2025
Couples
24 review
10.0/10
Outstanding
Posted on May 25, 2025
I went to Zhaoqing with my family and booked a hotel on Ctrip. I checked in at the front desk and the room was upgraded directly. It was not with the tour group. The balcony faced the mountain and was very quiet. I asked to delay the check-out until 2 o'clock and it was agreed. The facilities are a bit old, and you can see that the hotel is a bit old. I didn't eat the hotel's buffet breakfast, and it was very cost-effective to eat in the teahouse outside. There is also a small road in the hotel to go to Jinxiang Mountain. I can book this hotel again next time I come to Zhaoqing. It's good value for money.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Elegant King Room (Balcony)
Stayed in Apr 2025
Couples
10 review
9.0/10
Great
Posted on May 5, 2025
The environment is very good, with a feeling of a manor in nature. The scenery is beautiful, and the front desk also upgraded the suite for free, and the room is super big. It can be seen that it is an old hotel. The front desk is also very enthusiastic and will give local specialty souvenirs.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Elegant Twin Room (Balcony)
Stayed in Apr 2025
Family
3 review
10.0/10
Outstanding
Posted on May 4, 2025
Although the hotel is a little old, the service exceeded expectations. When I went there, there was a reservation problem, and the front desk lady solved it all. There were also some minor conflicts in the hotel's activity time later, and the front desk guys and girls helped solve them. The hotel service, especially the several shifts of staff I came into contact with, have to give a big thumbs up!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Yalunmaqi
Elegant King Room (Balcony)
Stayed in Apr 2025
Family
37 review
10.0/10
Outstanding
Posted on May 7, 2025
Very satisfied, the room is really huge, the price is very affordable, and breakfast is provided. The park is very quiet and parking is very convenient. There are some children's play activities on May Day, which is very good. The response speed is also very fast every time. Overall, I am very satisfied. It is a very good travel experience
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Elegant Twin Room (Balcony)
Stayed in Apr 2025
Family
7 review
9.5/10
Amazing
Posted on May 3, 2025
2 adults and 2 children stayed for 2 nights (Qingya twin room on the 5th floor) Advantages: ①Good service attitude, proactively upgraded to a larger room on the 5th floor for free ②Cheap price, beautiful environment, suitable for roaming vacation ③Children's ball pool, children like it very much, suitable for bringing children, and there are certain May Day activities to enhance the emotional value of children ④Close to Jinxiang Mountain, Jinxiang Mountain is worth taking a 20 yuan sightseeing bus, a newly developed scenic spot, few people and beautiful scenery, perfectly avoiding the flow of people, worth a visit Disadvantages: ①People who are very sensitive to noise should choose carefully, there is no soundproof glass, and the vibration sound of the air conditioner outdoor unit will have a greater impact on sleep ②The buffet selection is too limited, and children will be charged separately (not cost-effective, and it is also far away outside) ③It is not too far from Qixingyan and Dinghushan, but these attractions are not easy to park on May Day, so I didn’t go to any of them. It’s not a pity that Jinxiang Mountain made up for it!
Original TextTranslated by Google
6/9
Response from Property: Dear guest, hello! First of all, thank you very much for your comments and valuable suggestions. I am very happy to bring you a good time on your trip. Regarding the facility issues you mentioned, the hotel will feedback to the relevant departments. We will definitely improve the hotel's hardware facilities and hope that you will have more and better stay experience next time. Thank you for your timely feedback. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Jack Wong wangqiang
Elegant Twin Room (Balcony)
Stayed in Apr 2025
Family
13 review
10.0/10
Outstanding
Posted on May 3, 2025
I decided to travel to Zhaoqing on a whim. As a result, the original hotel was out of room, so I had to choose Senlan. When I arrived at the hotel, I found that it was the original Country Garden Phoenix Hotel. The location of the hotel is very good, next to the Golden Elephant Forest Park. On the day of check-in, the hotel was holding a May Day event, and the lady in the lobby was very enthusiastic about making cotton candy. The children were very happy. The hotel also launched a variety of Chinese set meals. Regardless of the taste, the price is absolutely affordable. It is rare to see a hotel that does not raise prices during the holidays but offers discounts. This must be praised 👍. There is a shortcut at the entrance of the hotel that can go up the mountain, which is really great. Surrounded by mountains, the hotel is very quiet and the air is very clear. There is a mountain view opposite the balcony. At a glance, it is full of blooming bougainvillea, which is beautiful. Thanks again to the little brother at the front desk. I don’t know if his name is Xiaoyi. He helped me upgrade the room type, which made our whole family very happy and satisfied.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Elegant Twin Room (Balcony)
Stayed in Apr 2025
Family
1 review
8.0/10
Very Good
Posted on May 3, 2025
The room is OK, but it is a bit far from the downtown of Zhaoqing. It is in Gaoyao City. The environment is quite quiet and the air is good. The room is not very new, but it is clean. The service is OK. The breakfast is so-so.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, thank you very much for your comments and valuable suggestions. We apologize for the problems you encountered during your stay. We never want guests to have a bad stay experience, and we will thoroughly investigate the problems you mentioned. If it is convenient, I hope to learn more about your stay. We will definitely improve the hotel's hardware facilities and hope to bring you more and better stay experience next time. Thank you for your timely feedback. I hope it has not affected your mood for this trip. We will strengthen the business training of our employees and we will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable residence for you on your journey. We sincerely look forward to serving you again! Thank you for staying in our hotel and hope to continue to serve you next time.