Wyndham Grand Zhaoqing Downtown Reviews
Wyndham Grand Zhaoqing Downtown
No.13, Section 5, Xinghu Avenue, Zhaoqing, ChinaView Hotel Details
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Wyndham Grand Zhaoqing Downtown Guest Reviews
4.6/5
Great
3416 Reviews
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(3416)
Positive reviews(3310)
Reviews with photos/video(1225)
Perfect for kids(354)
Relaxing hot springs(145)
Luxurious(130)
Close to scenic area(120)
Delicious buffet(114)
Has facilities for children(66)
Secluded lake view(45)
Negative reviews(106)
Guest User
Superior Apartment - Lake-View (Double bed) (Soaking tub)
Stayed in Dec 2023
Family
2 Reviews
Amazing
Posted on Dec 25, 2023
Very good and highly recommended!
We came for a family Xmas trip and all enjoyed it! Will definitely come back again.
Response from Property: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Edmond Wong Dynasty
Superior Garden-view Twin Room
Stayed in Mar 2024
Friends
15 Reviews
Very Good
Posted on Mar 3, 2024
Very good.location.and.service, price.is.fair.enough
Response from Property: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
DianeLiu
Apartment - Garden-View (Double bed)
Stayed in Mar 2024
Family
3 Reviews
Outstanding
Posted on Apr 10, 2024
Everything is nice. The only thing that can be improved is breakfast. It seems the hotel is taking more than what they can handle sometimes, especially during public holidays.
Response from Property: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. The suggestions you mentioned, we will feedback to the relevant departments, and be rectified. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Guest User
Superior Garden-view Twin Room
Stayed in Feb 2024
Family
1 Reviews
Outstanding
Posted on Feb 29, 2024
Superb experience, good food, supreme location for sightseeing and strolling and dreamed water spa. We shall come again.
Response from Property: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Guest User
Superior Garden-view Twin Room
Stayed in Sep 2023
Business travellers
2 Reviews
Outstanding
Posted on Sep 19, 2023
Very good experience!! The view was great. Breakfast amazing
Response from Property: Dear Guest, Thank you for your kind words and love for the Wyndham Grand Hotel Zhaoqing Downtown! We are very glad that you praise the hotel staff and service. When you go out, a comfortable stay is the expectation of every traveler and the ultimate goal of hotel service. We will continue to work hard to make the journey as good as possible. We look forward to staying at the Wyndham Grand Zhaoqing Downtown again!
Debbie
Superior Room - Lake-View (2 beds) (Soaking tub)
Stayed in Jun 2023
Solo travellers
1 Reviews
Amazing
Posted on Jul 1, 2023
The size of the building of this hotel is impressive , the lobby design was extremely impressed . The size of my bedroom was great ! The check in was a disaster Food was a joke ! Starting From breakfast , it was disorganized, no system at all , food was nothing to write home about ! Then my lunch , the wanton noodle was such a joke that even the senior staff of the lobby restaurant was agreed with me that the wanton noodle “just the look “was not right . She ended up gave me a box of the famous Zhaoqing sticky rice as present ! The biggest disaster was the Thai fried rice on the 7th floor the Thai restaurant !! I have no idea why such a beautifully situated 5 stars hotel has got such terrible food outlets and no expert chefs !! All these food problem was on 29th breakfast , lunch and dinner . My room was 6332 , unfortunately one morning at 7.35 on 29th June I was woken up by the workers on the 7th floor due to renovation. I cannot put all the details of my experiences from check in till the end of my evening meals on 28th and 29th June . I love the view of the hotel so much that I stayed extra evening booking through the hotel web site for 29th June
Response from Property: Dear guests, thank you for choosing Wyndham Hotel, Seven Star Rock, Zhaoqing City. Firstly, we deeply apologize for not providing you with a satisfactory check-in experience. We attach great importance to the issue you mentioned. In response to the feedback issues you raised during your stay, we will review our shortcomings and actively correct them. We hope you can accept our sincerest apologies. At the same time, we have ordered relevant departments to rectify and strengthen targeted training for service personnel. We have also emphasized the importance of paying attention to service details and improving the overall service level for employees. Thank you again for your message. We sincerely hope that you can come again, see us better, and give us the opportunity to provide you with a better service experience. Wishing you a happy life!
mery
Superior Garden-view Twin Room
Stayed in Sep 2023
Couples
26 Reviews
Outstanding
Posted on Nov 11, 2023
The largest and most luxurious hotel in the city of Zhaoqing has very satisfying sulfur water soaking facilities
Response from Property: Dear Guest, Thank you for your kind words and love for the Wyndham Grand Zhaoqing Downtown! When you go out, a comfortable stay is the expectation of every traveler and the ultimate goal of hotel service. We will continue to work hard to make the journey as good as possible. We look forward to staying at the Wyndham Grand Zhaoqing Qixingyan Hotel again!
Kam Sing Camson
Premier Executive Superior Room - Lake-View (Double bed) (Soaking tub)
Stayed in Nov 2023
Friends
1 Reviews
Great
Posted on Nov 9, 2023
Lisa is very helpful and nice. Hope to have her service next time.
Response from Property: Dear Guest, Thank you for choosing to stay at the Wyndham Grand Zhaoqing Downtown. We are delighted to learn that you had a pleasant stay at the hotel and are happy to see your compliments on the service provided by the hotel staff, Lisa! The team at the hotel always strives to fulfill every request of our guests, and it is our pleasure to do so. Your satisfaction with the hotel's services is the driving force behind the work of all hotel staff, and making every guest feel at home is the ultimate goal of our services. We look forward to welcoming you back in the near future and wish you a happy life!
Anonymous User
Stayed in Sep 2023
Business travellers
7 Reviews
Outstanding
Posted on Oct 2, 2023
Good hotel great experience with nice facilities and service.
Response from Property: Dear guests, Thank you for your choosing the Wyndham Grand Zhaoqing Downtown, we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We hope to have an opportunity to serve you again in the near future.
Cathy Leong
Superior Garden-view Twin Room
Stayed in Jul 2023
Family
4 Reviews
Posted on Jul 14, 2023
Thanks for Filex’s help. A nice trip in Zhaoqing. We enjoyed the swimming pool.
Response from Property: Dear guests, thank you for staying at Wyndham Grand Zhaoqing Downtown and the full praise! Thank you for your recognition and praise of Filex service, your satisfaction is our highest honor, we will continue to uphold the total warmth of the service objectives and concepts, for guests to create amazing extraordinary experience and unforgettable memories of a lifetime. We look forward to welcoming you again in the near future and have the opportunity to provide you with better quality of service, I wish you a happy life!
Guest User
Superior Garden-view Twin Room
Stayed in Apr 2023
Business travellers
1 Reviews
Outstanding
Posted on Apr 28, 2023
This is a very very good hotel. It is large and has everything you could want - and amazing facilities for children too. The Tai restaurant on the roof is excellent and great value. Thank you Wyndham Zhaoqing. David UK
Response from Property: Dear guest, thank you for staying at WYNDHAM GRAND Zhaoqing Downtown and receiving full praise! Your satisfaction is our highest honor. We will continue to uphold the service tenet and philosophy of always treating each other with warmth, creating amazing and extraordinary experiences and unforgettable memories for our guests. Looking forward to welcoming you again in the near future and having the opportunity to provide you with better service quality. Wishing you a happy life!
Koray
Superior Garden-view Twin Room
Stayed in Apr 2024
Family
6 Reviews
Very Good
Posted on Apr 15, 2024
Smell of dampness
Response from Property: Dear Guest, Thank you for choosing Wyndham Grand Zhaoqing Downtown and for sharing your stay with us. We are pleased to learn that you were satisfied with the services, facilities and environment of the hotel. Our management team has been investigating and addressing the issues you encountered during your stay. It is our aim to provide you with a comfortable room environment, we look forward to your next visit, and we believe that you will see our improvement and enhancement. Thank you again for sharing your opinion, and we look forward to your visit again.
Alan
Superior Room - Lake-View (Double bed) (Soaking tub)
Stayed in Feb 2024
Business travellers
11 Reviews
Outstanding
Posted on Mar 31, 2024
Fake hot spring
Response from Property: Dear Guest, Thank you for your kind words and love for the Wyndham Grand Zhaoqing Downtown! When you go out, a comfortable stay is the expectation of every traveler and the ultimate goal of hotel service. We will continue to work hard to make the journey as good as possible. We look forward to staying at the Wyndham Grand Zhaoqing Downtown again!
Guest User
Superior Garden-view Twin Room
Stayed in Feb 2024
Friends
2 Reviews
Very Good
Posted on Apr 2, 2024
Good location
Response from Property: Dear guests, thank you for choosing Wyndham Grand Zhaoqing Downtown, we are very pleased that you have made favorable comments and praise for the hotel! Your favorable comments are our forward momentum, the hotel will continue to improve the quality of service, to bring you more surprise experience. Thank you again for your love of Wyndham Grand Hotel Zhaoqing Qixingyan, we look forward to your visit again!
Guest User
Deluxe Room - Lake-View (Double bed) (Soaking tub)
Stayed in Jan 2024
Friends
1 Reviews
Outstanding
Posted on Jan 28, 2024
Thanks，Lisa
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