Hebei Grand Hotel · ANYUE Reviews

Response from Property: Dear guests, thank you for checking in Hebei Grand Hotel·Anyue! The swimming pool will be open from April 1. Please come again to experience the swimming pool. Our service tenet is“At your Service”, sincerely look forward to your arrival. Have a nice trip!

Response from Property: Dear guest, thank you for staying at Hebei Grand Hotel·Anyue！We are very honored to have your approval. Our service tenet is “At you service” , sincerely look forward to your visit again. We wish you a pleasant journey！

Response from Property: Dear guest, thank you for staying at Hebei Grand Hotel·Anyue！We are very honored to have your approval. Our service tenet is “At you service” , sincerely look forward to your visit again. We wish you a pleasant journey！

Response from Property: Dear guest, thank you for staying at Hebei Grand Hotel·Anyue！We are very honored to have your approval. Our service tenet is “At you service” , sincerely look forward to your visit again. We wish you a pleasant journey！

Response from Property: 尊敬的貴賓，感謝您選擇河北賓館·安悦酒店，並花費寶貴時間為我們進行評價。酒店以“都薈桃源”為設計宗旨，處繁華之上，在自然之間，客房遵循中式禪意極簡主義，舒適而不失典雅，旨在為習慣了都市快節奏生活的人們提供一個迴歸自然，返璞歸真的居停之地。酒店內提供中西式自助餐、中餐及日式鐵板料理等多種類型餐飲服務，讓您“足不出户”即可“品味生活、體驗文化”。“一切以您為中心”是酒店的服務宗旨，我們將繼續努力，隨時歡迎您的再次光臨，相信一定會為您開啟另一段印象深刻的完美邂逅，祝您生活愉快，一切順利！ 總經理 李佳澎

Response from Property: Dear distinguished guest, thank you for choosing Hebei Hotel Anyue Hotel and taking your precious time to evaluate us. Thank you for your recognition of the hotel. The hotel is designed with the purpose of "Duhui Taoyuan". It is located above the bustling city and between nature. The guest rooms follow the Chinese Zen minimalism, which is comfortable and elegant. It aims to provide a place for people who are accustomed to the fast-paced life in the city to return to nature and return to nature. The hotel provides a variety of catering services such as Chinese and Western buffets, Chinese food and Japanese teppanyaki cuisine, so that you can "taste life and experience culture" without leaving home. "Everything is centered on you" is the service tenet of the hotel. We will continue to work hard and welcome you to come again at any time. I believe that it will open another impressive and perfect encounter for you. I wish you a happy life and all the best!

Response from Property: 尊敬的貴賓，感謝您下榻河北賓館·安悦酒店並花費寶貴時間作出評價。非常遺憾得知此次入住沒有達到您的期望，關於您反饋的餐廳問題，我們已在收到的第一時間轉達至相關部門進行改進與提升，我們將不斷完善和提升酒店的整體設施和服務水平，再次感謝您的建議，讓安悦有繼續提升的空間。“一切以您為中心”是酒店的服務宗旨，真誠的邀請您的再次下榻，給予我們機會一起見證安悦的進步與成長。祝您生活愉快！

Response from Property: Dear distinguished guest, thank you for choosing Hebei Hotel Anyue Hotel. It is a pity that your stay did not meet your expectations. The hotel attaches great importance to the various problems you have reported. Because the temperature changes greatly during the season change, in order to avoid the different body temperatures of the guests affecting the stay experience, the hotel also prepared cooling fans and heaters for guests in need while turning on the air conditioner. Our staff also arrived at the scene immediately after receiving your feedback to debug the air conditioner for you. We are very sorry that you are not satisfied. Regarding the breakfast coffee cup problem you mentioned, we sincerely apologize for the inconvenience caused to you. At the same time, thank you very much for your timely feedback. We have immediately started rectification and improvement. In response to the national environmental protection policy, the hotel proactively provides guests with green and environmentally friendly slippers. We apologize for not being able to promptly explain to you the price mark displayed on the packaging of environmentally friendly slippers. In addition, if you have special requirements, you can also contact us to provide free disposable slippers. Your feedback and suggestions help us continuously improve and reflect on existing problems. We will strive to optimize and improve the service process and communicate with guests during their stay to avoid the same misunderstanding from happening again. "Everything is centered on you" is the service tenet of the hotel. We sincerely invite you to come again. We will use more professional services to reshape your travel experience. Thank you again for your valuable suggestions and hope to have the opportunity to continue to serve you. Wish you a pleasant journey!

Response from Property: 尊敬的貴賓，感謝您選擇下榻河北賓館·安悦酒店並留下寶貴評價，非常遺憾此次入住未能讓您擁有一個完美體驗，在此向您致以最誠摯的歉意。我們十分重視您提出的問題，並已反饋至相關部門進行服務提升。您的反饋讓我們認識到服務方面存在的不足，今後定會認真對待並積極改進，日後也將加強員工服務培訓，強化服務意識、規範服務流程、提高服務質量。酒店非常重視每一位賓客的入住體驗，“一切以您為中心”是酒店的服務宗旨，熱情周到的服務和賓客的滿意認可是我們一直努力追求的目標，我們將積極改進，定不辜負您的信任。真誠的邀請您的再次下榻，給予我們機會一起見證安悦的進步與成長。祝您旅途愉快，萬事勝意！

Response from Property: Dear distinguished guests, welcome to Zhengding, a thousand-year-old historical and cultural city, and choose to stay at Hebei Hotel Anyue Hotel. Anyue, located above the bustling city and between nature, aims to provide a place for people who are accustomed to the fast-paced life in the city to return to nature and return to nature. Here, you can enjoy the prosperity when you go out and the tranquility when you come in. The beautiful scenery of Hutuo River is in front of you. The charming scenery makes you linger and forget to leave, but it makes the host drunk and the guests don't know where they are. Thank you for meeting and your kind comments. Anyue wishes you peace, joy and happiness.

Response from Property: Dear distinguished guest, thank you for choosing Hebei Hotel Anyue Hotel and taking your precious time to evaluate us. Thank you for your recognition of the hotel. The hotel is designed with the purpose of "Duhui Taoyuan". It is located above the bustling city and between nature. The guest rooms follow the Chinese Zen minimalism, which is comfortable and elegant. It aims to provide a place for people who are accustomed to the fast-paced life in the city to return to nature and return to nature. The hotel provides a variety of catering services such as Chinese and Western buffets, Chinese food and Japanese teppanyaki cuisine, so that you can "taste life and experience culture" without leaving home. "Everything is centered on you" is the service tenet of the hotel. We will continue to work hard and welcome you to come again at any time. I believe that it will open another impressive and perfect encounter for you. I wish you a happy life and all the best!

Response from Property: Dear distinguished guests, welcome to Zhengding, a thousand-year-old historical and cultural city, and choose to stay at Hebei Hotel Anyue Hotel. Anyue, located above the bustling city and between nature, aims to provide a place for people who are accustomed to the fast-paced life in the city to return to nature and return to nature. Here, you can enjoy the prosperity when you go out and the tranquility when you come in. The beautiful scenery of Hutuo River is in front of you. The charming scenery makes you linger and forget to leave, but it makes the host drunk and the guests don't know where they are. Thank you for meeting and your kind comments. Anyue wishes you peace, joy and happiness.

Response from Property: Dear distinguished guests, welcome to Zhengding, a thousand-year-old historical and cultural city, and choose to stay at Hebei Hotel Anyue Hotel. Thank you very much for your recognition of the work of the front office department. Anyue - located above the bustling city and between nature, aims to provide a place for people who are accustomed to the fast-paced life in the city to return to nature and return to nature. Here, you can enjoy the prosperity when you go out and the tranquility when you come in. The beautiful scenery of Hutuo River is in front of you. The charming scenery makes you linger and forget to leave, but it makes the host drunk and the guests don't know where they are. Thank you for meeting and your kind comments. Anyue wishes you peace, joy and happiness.

Response from Property: Dear distinguished guests, welcome to Zhengding, a thousand-year-old historical and cultural city, and choose to stay at Hebei Hotel Anyue Hotel. Thank you very much for your valuable suggestions for our hotel. Anyue - located above the bustling city and between nature, aims to provide a place for people who are accustomed to the fast-paced life in the city to return to nature and return to nature. Here, you can enjoy the prosperity when you go out and the tranquility when you come in. The beautiful scenery of Hutuo River is in front of you. The charming scenery makes you linger and forget to leave, but it makes the host drunk and the guests don't know where they are. Thank you for meeting and your kind comments. Anyue wishes you peace, joy and happiness.