Starway Hotel (Zhengzhou Zhongyuan Wanda Plaza Central Hospital Store) Reviews
Starway Hotel (Zhengzhou Zhongyuan Wanda Plaza Central Hospital Store)
Northeast corner of the intersection of Zhongyuan Road and Qianjin Road, Zhongyuan District, Zhengzhou, Henan, ChinaView Hotel Details
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Guest Reviews of Starway Hotel (Zhengzhou Zhongyuan Wanda Plaza Central Hospital Store)
9.5/10
Outstanding
709 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.6
Cleanliness9.6
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All reviews(709)
Positive reviews(688)
Reviews with photos/video(154)
Friendly front desk staff(94)
Delicious breakfast(85)
Easy to get around(41)
Large rooms(32)
Near shopping area(28)
Convenient parking(23)
Convenient for shopping(23)
Amazing natural light(11)
Negative reviews(20)
Guest User
Queen Room
Stayed in Aug 2023
Solo travellers
23 review
9.5/10
Amazing
Posted on Sep 25, 2023
Beautiful rooms with a tasteful blend of classic and modern look. Comfortable bed. Clean. Sofa. Big TV ( nothing in English unfortunately). Nice staff. Delicious chinese breakfast with a lot of choices. Also have free laundry machines.
There are few eating options nextdoor but much more 300m down the road at Wanda Plaza or other places.
Response from Property: Dear guests: We are very moved to see you so attentively praised, happy more than a little bit, we believe that each of our efforts will get your affirmation, we will continue to work hard to move forward, and strive to provide each guest with better service, I wish you a happy life!
Skyhustler
Family Suite
Stayed in Jul 2023
Business travellers
23 review
4.5/10
Posted on Aug 25, 2023
Good value price and bfast.
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再光臨。
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。星程酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
Guest User
Superior Queen Room
Stayed in Apr 2025
Family
4 review
6.0/10
Posted on May 24, 2025
I told you that I need a quiet place with my kids. The front desk also said that there will be irregular construction and arranged to a place that is not facing the construction. But I was arranged to a room facing the construction. It was a corner room and there was a strange smell in the room. It was the first and last time I stayed at Starway. Bad review
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry that you were not satisfied with your purchase and we feel deeply guilty for the unpleasant experience you experienced. We have verified and taken your feedback seriously as soon as possible, and will strengthen our front desk service to avoid similar situations. I hope we can have a chance to make up for it. If you encounter similar problems in the future, please call the front desk directly. We are happy to solve the problem for you. We look forward to your new experience next time you stay. I wish you a smooth work and a happy life!
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 18, 2025
Very good. The front desk service is very good. The bed is very comfortable. I slept very well.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on May 3, 2025
The stay experience was perfect! When you step into the room, the clean and bright environment makes you feel comfortable. It is fully equipped with intelligent facilities and the quality is reflected in every detail. From check-in to check-out, the staff are always enthusiastic and patient, and the service is meticulous. The hotel is in a prime location, with convenient surrounding travel, shopping and dining. It is an excellent choice for both business and leisure travel, and is highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, we are very touched to see your sincere praise. We are more than a little happy. We believe that every effort we make will be recognized by you. We will continue to work hard to provide better services to every guest. I wish you a happy life!
Gewanrenjingyang
2-bed Room
Stayed in Apr 2025
Business travellers
159 review
10.0/10
Outstanding
Posted on May 24, 2025
The room was very clean and comfortable. Thanks to the front desk lady for the breakfast
Original TextTranslated by Google
Response from Property: Dear guests, hello! Xing Xiaocheng is deeply moved by your love for him. Xing Xiaocheng feels that the most beautiful love letter in the world is not as good as your short sentence of praise. There is always unexpected warmth in Xingcheng. Every day in Xingcheng is full of fighting spirit and expectation. I hope that next time I can bring you more surprises.
Guest User
Queen Room
Stayed in Apr 2025
Business travellers
6 review
10.0/10
Outstanding
Posted on May 14, 2025
The room is big, clean it quickly, I will come back to stay
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of Xing Xiaocheng~ The hotel has a new design style and many configurations are unique and customized. We also have hyacinth fragrance that is fragrant and charming, and lavender herbal sleeping pillows to keep a good night's dream. Thank you for your compliment, the front desk lady. There are many booking activities now, and we look forward to your visit again with your friends!
Guest User
2-bed Room
Stayed in Apr 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on May 26, 2025
Nice environment, very comfortable
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Queen Room
Stayed in Apr 2025
Business travellers
42 review
10.0/10
Outstanding
Posted on May 15, 2025
The hotel service is very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Queen Room
Stayed in Apr 2025
Other
1 review
10.0/10
Outstanding
Posted on May 18, 2025
Clean and tidy. Very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Superior 2-bed Room
Stayed in Jul 2023
Family
4 review
9.0/10
Great
Posted on Aug 10, 2023
The service with a smile at the front desk is very good, and it makes people feel very good. But the woman who took the food slips in the restaurant, the customers were waiting, she went into the kitchen and cut off a large piece of watermelon and stuffed it in her mouth without washing her hands after pinching her nose. In addition, there are potential safety hazards in the support of the outdoor unit of the air conditioner in the parking lot behind the building. Especially dangerous if someone accidentally falls
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. It is the continuous care and supervision of customers like you that enables us to continuously discover problems in our work, obtain corrections and make continuous progress. We have already accounted for specific employees. From your comments, we are sorry to see that this stay failed to meet your expectations, and we apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work, and we look forward to working with you. encounter.
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Family
7 review
10.0/10
Outstanding
Posted on Aug 5, 2023
The front desk reception is attentive ❤️, and the air conditioner is very cold. The room was clean and tidy. The location is also good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I am very happy to bring you a good time for your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back again and wish you a happy life !
Guest User
Queen Room
Stayed in Apr 2025
Other
9 review
10.0/10
Outstanding
Posted on May 12, 2025
Very good service
Original TextTranslated by Google
Response from Property: Dear guests, hello! Xing Xiaocheng is deeply moved by your love for him. Xing Xiaocheng feels that the most beautiful love letter in the world is not as good as your short sentence of praise. There is always unexpected warmth in Xingcheng. Every day in Xingcheng is full of fighting spirit and expectation. I hope that next time I can bring you more surprises.
Guest User
Queen Room
Stayed in Jun 2023
Business travellers
3 review
10.0/10
Outstanding
Posted on Aug 9, 2023
The front desk service is very good! There is a free parking lot. It is very convenient to eat, drink and have fun nearby. The room is also very clean. Recommended,
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different experience to every guest. Seeing your satisfaction and affirmation, we really appreciate your satisfaction and affirmation. It is very touching, we will continue to work hard and always be ready for you to come back anytime.