Kyriad Marvelous Hotel (Zhongshan South District Conference Center Store) Reviews

Response from Property: Dear little Lord, thank you very much for your recognition and evaluation, Keriad Hotel will strive to do better and better!We hope that you can continue to pay attention and support us, and put forward more suggestions and opinions for us! Our pursuit is not only to let you exercise, let you be healthy and comfortable is our biggest goal. Your every affirmation is a great driving force for our hotel to move forward!

Response from Property: The comment is so perfect that even Xiao Kai seems a little embarrassed, but this score seems to be a little out of line with this passage. Xiao Kai secretly tells you that a good comment is best matched with 5 points. Thank you for your comments. Please remember to give us 5 points next time you are satisfied with your stay. Praise it, thank you!

Response from Property: Look at your comments almost tears ah, Kev really want to prepare a good wine and food to have a long talk with you, hope to see you! Blossom four seasons, smile to welcome guests! Ha ha, have you been moved by Kev's sweet smile? Xiao Kai, believe that you provide neighborhood services for your family, "it is a pleasure to have friends come from afar", feel the wonderful Xiao Kai trip, then come to visit Xiao Kai often

Response from Property: Thank you very much for sharing your wonderful feelings with us at the Kyriad Hotel. Thank you. Your affirmation and recognition are Xiaokai's greatest pursuit and our wish. In Kyriad, we will bring you a steady stream of emotions and surprises! May Xiao Kai walk with you all the way. Thank you again for your support and affirmation! Looking forward to your next visit.

Response from Property: Dear, your affirmation and recognition is Xiaokai's greatest pursuit and our wish. In Kairiad, it will bring you a steady stream of emotions and surprises! May Xiaokai be with you all the way. Thank you again for your support and affirmation! Looking forward to your next arrival and strive to get 5 points from you.

Response from Property: Dear guest: Thank you very much for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. Your five points is the greatest encouragement to us! All the hotel staff welcome you to visit our store again in the near future and continue to provide us with valuable opinions and suggestions!

Response from Property: Dear, you are our family when you come to Kyriad. It is natural to be warm and considerate to family members! Hahaha! Your safe and warm stay is the greatest affirmation of our work. Xiaokai's home welcomes you back at any time.

Response from Property: Dear guest: Hello! I am glad that you chose to stay at Kyriad Hotel. I was stunned when I saw your review! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious! Home is a safe haven, a cozy nest, and a warm corner. Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. Looking forward to your next return home!

Response from Property: Dear guest: Thank you very much for choosing to stay at our hotel. We attach great importance to your feedback and deeply regret that we were unable to provide you with satisfactory service. We are very sorry for your feedback on hygiene issues! We have always attached great importance to guest room hygiene and have devoted most of our time to hygiene inspections. The odor situation you described this time is because we did not check it properly. It has rained continuously in Guangdong recently and there is mold on the ceiling of the room. We have observed it and made timely arrangements to remove the mold and open windows for ventilation. Regarding the hygienic smell, the ward rounds supervisor has been punished and cleaning procedures are strictly followed. At the same time, our staff pays more attention to hygienic details. The issue with breakfast coupons is our negligence. We will definitely strengthen staff training and customer service to ensure a steady improvement in service quality. The breakfast varieties are 38 in accordance with Kyriad standards, combining Chinese and Western styles. The tableware issue you mentioned is caused by our floor manager. It was not checked. We strictly control the process of clean tableware. Regarding the porridge, there was a white porridge and a preserved egg and lean meat porridge that day. It may be that the preserved egg and lean meat porridge was not prepared well. We have removed this product from the shelves and changed it to cereals. Porridge, thanks for the advice! The hotel's engineering department will also regularly perform maintenance on the air conditioning system to solve this room problem. If you have any dissatisfaction during your stay, you can call the front desk. We will solve it as soon as possible and take guest complaints seriously. There are complaint hotlines in the elevators and rooms. We have not received any complaints within 2 days of your stay. As long as guests have feedback, we will respond positively. There are 191 hotel rooms. Our staff made some mistakes and we apologize again. If you are here next time, I hope you will book this hotel again and give us a chance to apologize to you. welcome next time!

Response from Property: Thank you for your evaluation of Kailijun. It is a pleasure to bring you such a satisfactory experience. Kailijun is keen to bring every customer a very satisfactory feeling! Kyriad is an international brand from romantic France. Our five sections with the theme of great navigation, world space, food world, comfortable sleep aid, travel book bar and romantic bar allow you to experience Western modernist design. We are committed to providing considerate and comprehensive services for the majority of business elites and parent-child travel. I look forward to meeting you again at Kyriad Hotel (Zhongshan South District Conference Center Branch). Just to give you a more comfortable experience! Our goal is 100% satisfaction of our guests.

Response from Property: Thank you very much for your good comments on our hotel. Your recognition is the driving force of our work. We will continue to provide high-quality services and facilities to make your next stay experience more perfect.

Response from Property: Dear guest, thank you for your review of the hotel! I checked with my colleagues who worked the night shift that day! There are only a few queen-sized beds left that night. In the last room of the hotel, the room is larger and has two large floor-to-ceiling windows. It is a better room type that will be arranged for you. It is not a deliberate arrangement without saying anything, and there is no other meaning. We always treat our guests with respect. Recently, there have been continuous heavy rains in Zhongshan City and it is impossible to open the windows for ventilation, which may cause some rooms to be damp and hot. As the weather turns fine, we have arranged to open the windows for ventilation, and at the same time, insert the card in the room to get electricity and turn on the air conditioner. Regarding the quilt cover's leather damage, it was not caused by cigarette butts, but the machine was damaged during the washing process. Cigarette butts burnt will cause it to turn yellow. We have eliminated this quilt cover and apologize for your bad stay experience. Thank you for your comments. We have arranged for the manager on duty to contact you for processing. If you have any questions during your stay in the future, you can contact the front desk! We will definitely upgrade your suite to a suite in a timely manner! If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!