Atour   Hotel, Xiaolan, Zhongshan

Atour Hotel, Xiaolan, Zhongshan Reviews

Atour Hotel, Xiaolan, Zhongshan

No.163 Min'an Middle Road, Zhongshan, Guangdong, ChinaView Hotel Details
Atour   Hotel, Xiaolan, Zhongshan
Atour   Hotel, Xiaolan, ZhongshanAtour   Hotel, Xiaolan, ZhongshanAtour   Hotel, Xiaolan, Zhongshan
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Atour Hotel, Xiaolan, Zhongshan Guest Reviews

4.8/5
Excellent
2589 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2589)
Positive reviews(2573)
Reviews with photos/video(360)
Friendly front desk staff(835)
Delicious breakfast(390)
Convenient parking(325)
Near shopping area(175)
Convenient for shopping(168)
Great lift(92)
Good views(33)
Easy to call taxis(33)
Negative reviews(16)
Anonymous User
Superior Room (2 Beds)
Stayed in Mar 2025
Business travellers
80 review
5.0/5
Outstanding
Posted on Apr 17, 2025
Vwey attentive and fast check in and service from reception, good hotel room and clean. Will stay again
Response from Property: Thank you very much for choosing Atour. Your satisfaction makes us extremely happy; We are very honored by your strong recommendation. Atour can win your love, we know that only with unremitting efforts, can we do better. Let more friends recommend it! Duoduo will work harder to be more exquisite and surprising, and look forward to visiting Atour Hotel again!
Roberto Vitri
Jimu Double Bed Room (Deep Sleep Experience + Pure Cotton Bedding + Screen Projection TV)
Stayed in Feb 2025
Business travellers
16 review
5.0/5
Outstanding
Posted on Mar 29, 2025
The lobby is bright, and there is a bamboo residence that can be borrowed. The room has no unpleasant smell, the sound insulation is good, the breakfast is rich and diverse, the front desk service is enthusiastic, and it is praised.👍
Response from Property: 非常感激您百忙之中幫咱們點好評!感謝您的回饋,這樣的入住體驗,是所有我們的驕傲。期待您與小朵的緣分才剛剛,咱們的故事將繼續和睦,美好的敍述下去,願咱們再次相遇時,您能越來越喜歡我們。誠邀您再次光臨!祝您工作順利,生活愉快!
Yannes
Guestroom (2 Beds)
Stayed in Mar 2025
Family
12 review
5.0/5
Outstanding
Posted on Apr 19, 2025
the service is really good,and the hotel is clean,we will join again,thanks.
Response from Property: 看到您這麼誇讚我們心裏真是樂開了花,如果您覺得好那就常來玩喲感謝親的滿意與點贊,體驗不錯的話記得要多多支持我們哦!期待您的下次入住!
SittiSuperhandsome
Superior Queen Room
Stayed in Apr 2024
Business travellers
23 review
5.0/5
Outstanding
Posted on May 12, 2024
Always stay here when I travel to Xiaolan, Zhongshan area. Great service and nice personality hotel staffs. Room new, nice smell. Comfortable bed and pillows. Location opposite the shopping plaza.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Anonymous User
Superior Queen Room
Stayed in Jan 2025
Business travellers
45 review
4.0/5
Very Good
Posted on Apr 17, 2025
Walking distance to mall and staff are friendly
Response from Property: 親愛的小主您好啊!沒能得到您的五分好評,朵兒有點不開心,是朵兒家有做的讓你不滿意的地方嘛!小主可以到前台反饋給小夥伴喲!期待您下次光臨會有更好的體驗,歡迎您再次入住。
TZYY JIANG
Duomai Jimu Double Bed Room (Deep Sleep Experience + Pure Cotton Bedding + Screen Projection TV)
Stayed in Mar 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Apr 28, 2024
What a Good experience
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Jimu Bath Pleasure Double Bed Room (Deep Sleep Experience + Pure Cotton Bedding + Screen Projection TV)
Stayed in Nov 2024
Family
18 review
4.7/5
Amazing
Posted on Jan 5, 2025
Took some time for checkin. Comfortable beddings.
Response from Property: 感謝您的好評,我們甚是開心呢,能在您的旅途中與您相遇也是一種緣分,我們期待與您的下一次相遇,希望能給您更多不一樣的體驗,別忘了推薦給您身邊的親朋好友喔
Marvin
Elegant Room
Stayed in Sep 2023
Solo travellers
7 review
5.0/5
Outstanding
Posted on Oct 26, 2023
The room is super cozy and clean. Totally out of my expectations. Room service is done by robot, this amaze me a lot. Will definitely come back next time.
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Wong
Guestroom (2 Beds)
Stayed in Jun 2024
Business travellers
14 review
3.7/5
Posted on Jul 29, 2024
Good breakfast and clean room, ventilation was not good in corridor.
Response from Property: Dear guests! Welcome to stay at Atour Hotel Zhongshan Xiaolan, and at the same time sincerely apologize, about your feedback problems, we have been the first time to feedback to the relevant departments, rectification, I am sorry that this stay can not bring you a good experience, once again I would like to extend my sincere apologies to you, looking forward to your experience again.
Howard ShihHao
Superior Room (2 Beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Very good hotel, excellent service.
Response from Property: Thank you very much for your stay and appreciation! We are glad that Atour Hotel Zhongshan Xiaolan Daxin can bring you a wonderful time on your trip. Your compliments are a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about providing every guest with a home away from home. We can't wait to come back again!
Daniel K S
Guestroom (2 Beds)
Stayed in Dec 2023
Couples
14 review
4.2/5
Very Good
Posted on Jan 23, 2024
aTour had been renovated from the old hotel which I have visited many times, most everything have been improved, hotel amenities were good except without small towels, good value breakfast but ordinary in traditional Chinese and not much variety, both services in front desk, room cleanings and bf restaurant were well trained polite and professional. Price wise was somewhat expensive compared with other hotels at this time, location and grade.
Response from Property: We apologize for the bad experience you made for the first time. This comment is worthy of our reflection on how to supplement the hardware deficiency with other value-added experiences. You will definitely feel differently when you experience it again. We will look forward to your stay with our heart.
Ivy
Superior Room (2 Beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Clean and delightful stay
Response from Property: Thank you for your praise. We are very happy. It is a kind of fate to meet you during your journey. We look forward to meeting you next time and hope to give you more different experiences. Don't forget to recommend it to your relatives and friends.
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Dec 22, 2024
Good and satisfactory
Response from Property: Thank you for your praise. We are very happy. It is a kind of fate to meet you during your journey. We look forward to meeting you next time and hope to give you more different experiences. Don't forget to recommend it to your relatives and friends.
Lau Edmund
Elegant Room
Stayed in Sep 2023
Family
5 review
3.2/5
Posted on Dec 3, 2023
The electronic equipment is user friendly but the room is too small and without bathtub. Moreover, the check in procedures are complicated and spending long time.
Response from Property: We apologize for giving you a bad experience with your first selection. This comment is worth reflecting on how to supplement the lack of hardware with other value-added experiences. You will definitely experience it differently when you experience it again. We will look forward to your stay.
ubar
Superior Queen Room
Stayed in Sep 2023
Couples
3 review
4.2/5
Very Good
Posted on Oct 28, 2023
Simply beyond expectations with such an asking price... hardwares are all there, the housekeeping dept has room to improve
Response from Property: Hello, dear little master! I am sorry to bring you a bad experience, received your feedback to get to know your partner as soon as possible, and will strengthen the training for the partner in the follow-up. I hope the master will give the partner a chance to improve, and welcome you to stay again. Look forward to your visit!